eManual Online has a rating of 4.01 stars from 646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eManual Online most frequently mention customer service, high quality, and harley davidson. eManual Online ranks 16th among Education Other sites.
This company responds to reviews on average within 15 days
Highly impressed with the clarity of diagrams and how everything is explained using flowcharts. A must have if you wish to take good care of your Cummins C series.
I do take partial responsibility for my ignorance of file formats. However, I bought a manual seeing that I could view on iOS (I use an iPhone) it is apparently not compatible and I do not own a computer. The refusal to refund for a product I can't use is an awful way to treat customers. They should make customers aware that you cannot view these products on a phone.
Highly impressed with the clarity of diagrams and how everything is explained using flowcharts. A must have if you wish to take good care of your Cummins C series.
Products used:
Cummins C Series Shop Manual
Fantastic service, huge index of Operation and Workshop manuals. I had an issue with a download. Excellent immediate response. Good value for money.
Kevin K Australia.
The manual did it's job and provided me with every piece of information so I can fix the brakes on my Pontiac. Also did some Interior changes and the outcome was very positive. Thank you Emanualonline for providing me such high-quality manuals, you are the best I have found so far online as the customer service on other sites are hard to get a hold of, at least the responses were done in a timely manner, thanks.
HI Kung - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.
Jon
Customer Relations@ eManualOnline
This Mercedes Benz repair manual is a comprehensive guide. It covers every aspect of maintenance and repair. What I liked the most was Diagrams which are very helpful in understanding the location of a particular component and how to access it without breaking any thing. A bit pricey but does the job efficiently.
Products used:
Benz W 202 Repair manual
Hi Cory - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Thank you emanualonline.com for the high-quality manual provided. The customer support was excellent and they showed me how to order the manual I needed for my Suzuki SV650. As soon as I viewed the manual, I started to do the repairs on my own without any problems, I have saved me money and time using this site and their product, perfect option during covid.
Hi Chile - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.
Jon
Customer Relations@ eManualOnline
Used this manual for references while working on my Aunt's Z3. I've a little knowledge of Automobiles but mainly on F150. This manual provided all the needed information in a straightforward to the point manner. Really liked this manual and the support provided by the emanualsonline team, hence full five stars. Cheers!
Products used:
Benz Z3 Shop manual
Hi Kenton - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Had a hiccup to start with but one email to customer support solved everything. From soup to nuts i had the keys to the kingdom, best information possible for my needs. Great humans to deal with & friendly too...
Another sexual fulfilling review from the island of "piggy-piggy"
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Hi Angry F - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
I do take partial responsibility for my ignorance of file formats. However, I bought a manual seeing that I could view on iOS (I use an iPhone) it is apparently not compatible and I do not own a computer. The refusal to refund for a product I can't use is an awful way to treat customers. They should make customers aware that you cannot view these products on a phone.
Hi Adam, I'm sorry to hear about your issues. Please provide me with your Order ID or ticket number so I can address this matter promptly.
Additionally, our software products come with detailed information regarding file formats, size, and compatibility requirements. If a refund was declined, it's likely because the digital products were downloaded offline. However, I'm more than willing to investigate further to ensure a satisfactory resolution.
Looking forward to your response.
Jon
Customer Relations@ eManualOnline
While the occasion when the sought information was needed has passed, there have been numerous exchanges with the seller. Security is a reasonable concern. The seller, however, insists failed access to the product is my fault for not circumventing the security.
While offering help, they now demand I send VIN identification numbers and more. When trust is the problem, such demands seem intended to aggravate, making the requested refund, for services not received, as more trouble that it is worth.
The primary issue for me is: I purchased access to online information. My payment was accepted, but, following their instructions, I was not able to access the information I needed. How much is information, offered after it is not needed, worth? Would you have noticed the download had a file type of ".ova", and known you were to create a virtual-machine, not a browser link?
Dear Grant,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you've experienced and appreciate the opportunity to address your concerns.
We understand the importance of security and take it seriously. Our team works diligently to ensure our customers have a seamless experience accessing our products. We're sorry to hear about the difficulties you've encountered accessing the information you purchased.
Regarding your concerns about providing VIN identification numbers, please rest assured that we prioritize customer privacy and only request such information to ensure we can accurately assist you with the correct product. However, we understand your apprehension and will do our best to address your concerns without additional requests.
We also understand your frustration with the file format and the instructions provided. We strive to make our product descriptions as clear as possible, including indicating that the product requires virtual machine software for access. We apologize if this wasn't communicated effectively, and we appreciate your feedback on how we can improve.
As for the refund policy, we regret any inconvenience caused. Our policy is designed to ensure fairness to all customers and maintain the integrity of our digital products. Nevertheless, we'll review your case closely to see if there's any flexibility we can offer.
Please feel free to contact us directly with any further questions or concerns. We're here to assist you and ensure your satisfaction.
Thank you for your understanding and patience.
Best regards,
Customer Relations Team
Guten Tag. Ich habe dieses Buch vor kurzem gelesen, vor ein paar Tagen. Ich selbst hätte wahrscheinlich keine Ahnung, eine Rezension über das Buch "Emanuel" zu schreiben, das ich vor ein paar Jahren gelesen habe, denn ich würde mich für eine solche Lektüre schämen.
Hi Hyp C - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Vielen Dank für das Teilen Ihrer Erfahrung. Das ist schön zu hören! Wir freuen uns sehr, dass Ihnen das Handbuch geholfen hat. Wir wünschen Ihnen weiterhin viel Freude mit Ihrem Handbuch und freuen uns auf ein baldiges Wiedersehen.
Jon
Customer Relations@ eManualOnline
Anyone who owns a Liebherr A900B knows they are one of the best excavators in the world. They also know that they can be expensive to run so this repair manual is a must have. I am by no means a pro but with this ebook I am able to carry out minor repairs and service items and save a fortune. It appears on the face of it to be a lot of money but go for it. It's a must-have.
Hi Roberts - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.
Jon
Customer Relations@ eManualOnline
As an returning customer I got to say that emanualonline.com never stops surprising me. This time was the Polaris Snowmobile manual and I got to say that it was quite detailed and did it's job, guiding me through the repairng process for the Engine. Definitely, I'm #1 fan of emanualonline.com Highly recommend!
Hi Olivia - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.
Jon
Customer Relations@ eManualOnline
Maybe I didn't do enough research before purchasing, but the manual I paid about $25 for was not a complete Chevy service manual. Once I found out that it didn't have the info I was looking for, I tried to return it and they wouldn't let me because I had already opened the file and looked through it. Also, the content is not organized very well which can make it hard to search for what you need.
Ever since I got my hands on this manual, my repair expenses have dropped significantly. I fix everything in my own driveway, and while I commit many mistakes, this manual helps me learn and save a lot of money at the same time. It's better then asking questions online and getting confused.
Tip for consumers:
None
Products used:
2013 MERCEDES C-Class W204 Service and Repair Manual
Hi Solomon B - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
The Bible for anyone that owns an TL70, because unless you are loaded and can pay someone to fix all of the myriad things that are gonna need fixing, you need this to show you how.
Products used:
New Holland TL70 repair guide
Hi Mario - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Bought Toyota Yaris manual in a hurry. After Making the payment I realized it was a OVA type of file and needed some expert level of understanding to open it. Emailed support and they were quick in helping me out. Guided me through the whole process and in the end it was a pleasant experience.Definitely recommended seller.
Tip for consumers:
Check file type
Products used:
Toyota Yaris Workshop Repair And Service Manual
Hi Mauro - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
I got excellent support from start to finish from the online support team to find a suitable manual for my son's Audi. The manual was on spot and everything is working fine now. Highly recommended based on the customer service and product received from emanualonline, you will surely have everything you need without any problems.
Hi Cadman - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.
Jon
Customer Relations@ eManualOnline
Tried this manual after a friend suggested this website. Prices here are very competitive and download was done within minutes. Good tier manual if you ask me. Better than all those Haynes crap; it is straight to the point, zero bull$#*!, and incredibly helpful. A must have for my fellow DIYers.
Products used:
MK5 Zip repair guide
Hi Sydney - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
This Kubota L210 repair manual and some searching on YouTube or the Internet in general can usually get one enough information to take on a wide array of tasks. It is still no substitute for experience or someone that knows what they're doing, but it's the next best thing.
Hi Laky - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.
Jon
Customer Relations@ eManualOnline
My husband needed for old case tractor so I bought it and it turned out to be great. The manual meet all my expectations. Great
Products used:
jackets
Hi Kevin - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
Good enough for most things. Anything you need more detail on you can check on Youtube. Their service is good.
Hi Edward - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
I buy these for every car I have. Pays for itself hundreds of times over. Even if you can't do everything yourself, these give you the information you need to decide if you can do it yourself before going to the mechanic.
Products used:
belts
Hi Sonny - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
The manual for Yamaha YFM Wolverine contains accurate info, exactly as described in the product description which helped me do the necessary repairs I needed right away, effective manual worth every penny. Effort and service provided by the online staff was the best I have encountered in a while, thanks.
Hi James - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.
Jon
Customer Relations@ eManualOnline
Finally I can say that I found the real deal the manual I downloaded for Polaris was so good since it guided me and I repair the Polaris which was sitting broken in my garage I am glad that I have had positiveshopping experience with emanualonline.com and I will definitely order a manual for my vehicle too, after I done with my Polaris I will be starting on my car. This was a very exceptional service from an online merchant that I have received in a very long time thanks.
Hi Janice - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.
Jon
Customer Relations@ eManualOnline
Awesome manual at the given price, love every bit of it. From the flowcharts, engine diagrams and wiring schematics, this manual has it all. Language used is is very easy to understand so that's also a plus point. Would benefit both professionals and newbies alike. Highly recommended manual for DIY and home mechanics.
Products used:
GMC C series Manual
Hi Kelvin - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline
We supply workshop manuals for DOWNLOAD, which are a series of practical repair manuals and service manuals, which are the same essential industry standard software as used by the dealerships around the world, covering repairs, service schedules, maint...
Hi Loren - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.
Jon
Customer Relations@ eManualOnline