• Exercise

Exercise

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Overview

Exercise has a rating of 4.95 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exercise most frequently mention success team, customer service, and training business. Exercise ranks 12th among Fitness Other sites.

  • Service
    24
  • Value
    23
  • Shipping
    5
  • Returns
    6
  • Quality
    22
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

  • On top of a great product the success team is amazing.

Critical highlights

No critical highlights yet

How would you rate Exercise?
Top Positive Review

“Wonderful team to work with!”

Tyler O.
1/13/24

I have had an amazing onboarding experience! Sage has been able to build my brand exactly the way I imagined and provided nothing less than a professional experience to instill faith in a successful launch. Layne has also been amazing to work with ensuring I have all the information I need to be successful by being extremely knowledgeable and patient. Such a great team to work with!

Reviews (53)

Rating

Timeframe

Other

Reviews that mention popular keywords

success team (11)
Thumbnail of user thebrute.fit
1 review
0 helpful votes
January 13th, 2024

I have had an amazing onboarding experience! Sage has been able to build my brand exactly the way I imagined and provided nothing less than a professional experience to instill faith in a successful launch. Layne has also been amazing to work with ensuring I have all the information I need to be successful by being extremely knowledgeable and patient. Such a great team to work with!

Service
Value
Returns
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Thumbnail of user bessc6
1 review
0 helpful votes
August 30th, 2022

I've been using exercise.com for my workout app platform for just about 2 years now and overall I have had a very good and positive experience. Great customer service which is super important to me. I do wish the app could be a bit more customized both in terms of how it looks branding-wise and the layout, but I understand those things also come with a higher price tag. I would definitely recommend exercise.com.

Products used:
App Development

Service
Value
Quality
Thumbnail of user bridgetm267
1 review
0 helpful votes
April 27th, 2022

I am so happy to get going with this product. I'm shifting my business from a very inefficient online personal training business, to something that might take a lot of work upfront but then makes my life SO much easier moving forward. My clients are going to absolutely love this too! Thanks so much to the team at Exercise.com. They've all been great. Special shoutout to Sage from the Success Team for getting stuff done so quickly and responding to all my messages promptly! You guys are awesome!

Thumbnail of user yotami
2 reviews
4 helpful votes
January 31st, 2022

My favorite part has been the customer service! Anytime we need something, Abbie has been very responsive and helpful. Great, easy to use features that have everything we need for our large, multi-functional business.

I switched over from Technogym which had the worst customer experience I've ever experienced. This has been a night and day difference. Thank you Abbie and the rest of the exercise.com team!

Thumbnail of user lamonts16
1 review
0 helpful votes
August 20th, 2021

Great customer care team that responds promptly to any issues that may arise. Easy product to use and has many great benefits for all potential clients.

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Value
Quality
Thumbnail of user blairo17
1 review
0 helpful votes
June 19th, 2023

I decided to make the switch from a very frustrating gym management platform to Exercise.com based on a recommendation from the team at Monarch Clubs. I could not be ANY happier with how things have gone so far! The communication is the best out of any company I have ever worked. I knew that Exercise.com would be an investment however in the last month of being onboarded, I can honestly say that it is worth every penny and then some. We can not wait to see how Exercise.com pushes our gym forward!

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Thumbnail of user jasonk1502
1 review
0 helpful votes
December 1st, 2022

Sage and Alyssa both have been fantastic helping transition from multiple systems to one on a very tight deadline. We received a two-day turn around time on our portal, and a crash course on how to set up the system to accept clients for our open house that weekend. They continue to help with any questions or on-boarding necessary to make sure we utilize the software and all it has to offer. This has been as painless of a transition we could hope for.

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Value
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Thumbnail of user cameronc198
1 review
0 helpful votes
June 13th, 2021

This is a great alternative to having an app built from scratch and investing multiple 5 figures.

They got me up and running quickly and were very receptive to any changes that I wanted made (short of adding specialty one-off custom features that required significant development).

I've been working primarily with Alyssa who's customer service is exemplary. She's responsive, detail-oriented, and is good at strategizing solutions to make the app function best for my clients.

Highly recommended!

Thumbnail of user joshp284
1 review
0 helpful votes
January 22nd, 2022

Just want to say a huge thank you to Jackie, Sage and the rest of the Success Team for all of your ongoing help this past 6-8 months.

I came to Exercise.com with high expectations, and you've exceeded all of them.

Even more importantly (to me), I have new and old clients saying "wow" almost every single day as they discover the functions and features of the software. It's been challenging, but really fun.

I still have a lot of work to do to get it where I want it to be, but I'm able to provide value to my clients that I never could, before now. I feel very grateful for your patience, responsiveness and help to gradually get my business set up exactly how I want it to be.

Service
Value
Quality
Thumbnail of user patrickw565
1 review
0 helpful votes
September 3rd, 2021

I knew I was buying a useful and robust app to streamline my business- but I had no idea that SUCCESS TEAM would be the biggest asset to my business migration. Jackie, has been such an ally in helping me make the most out of this experience. The platform offers SO MUCH it can be very overwhelming. Fortunately, Jackie has been able to help me build my working knowledge of the app through our calls so I can confidently command the full potential of the portal, app, and my business. Thank you!

Thumbnail of user neleneh
1 review
0 helpful votes
March 4th, 2023

Sara and Jackie have been very help full helping me to setup my app. I am still waiting approval from Apple

Products used:
software

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Value
Shipping
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Thumbnail of user jumhaa
1 review
0 helpful votes
September 29th, 2022
Verified purchase

Sage is the best!

I just started with exercise.com and sage has been helping me get set up and I love how quick and responsive she is with everything. She's matching my speed which I absolutely love! It's made my confidence with the decision to work with exercise.com be that much better!

Thumbnail of user miker1810
1 review
0 helpful votes
November 11th, 2022

Sage and the Success team have been amazing. For someone like me who has had no prior experience in setting up a new gym, they held my hand from day 1 guiding me patiently and professionally all the way til launch. Highly recommend Success for anyone looking for a total gym management software solution

Products used:
Gym Management Software

Service
Value
Quality
Thumbnail of user nickc647
1 review
0 helpful votes
September 28th, 2021

My experience with Exercise.com and especially Sage has been amazing. From the very beginning Sage has been incredibly helpful, knowledgeable and professional. It never takes her very long to respond to ANY question I may have and she is always able to assist me. She even will check in on me if she hasn't heard from me.
Exercise.com offers an incredible platform for trainers and coaches that I highly recommend. And Sage really is the best!

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Thumbnail of user haileyb112
1 review
0 helpful votes
December 2nd, 2022

I love this platform mainly because of Abbie- she has saved me multiple times and is my favorite to work with!

Thumbnail of user ashley
1 review
0 helpful votes
April 7th, 2023

Sarah has been super helpful throughout the entire migration experience and made it less stressful than we thought it would be. Sage and Abbie have been very helpful, also. We are excited to start using exercise.com and know it will be worth the change.

Service
Value
Shipping
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Thumbnail of user ronnab13
2 reviews
0 helpful votes
October 26th, 2022

Support has been amazing! We are just now developing on our end and Abbie has been fabulous to help! She's been patient and answered all of our many questions. We are so grateful that she's our go-to during the On-Boarding process.

Tip for consumers:
Support has been amazing! We are just now developing on our end and Abbie has been fabulous to help! She’s been patient and answered all of our many questions. We are so grateful that she’s our go-to during the On-Boarding process.

Products used:
App development

Service
Value
Quality
Thumbnail of user radleyw
1 review
0 helpful votes
February 18th, 2022

Sage, and the entire onboarding team, made the migration from my current provider to this one a breeze. I am excited about how this service is going to enhance my business from the customer viewpoint and streamline our processes internally. I was able to replace two services and get them all in this one service, with enhanced functionality.

Products used:
exercise.com as a software

Service
Value
Quality
Thumbnail of user kendallb80
1 review
0 helpful votes
October 15th, 2021

Exercise.com has been a great company to work with so far. I've only just begun my progress of creating my web portal and app, but Sage has been extremely helpful, responsive, and communicative with getting everything up and running. I'm surprised by how quickly everything is coming together, and I can't wait to see the final result and launch it to my clients.

Tip for consumers:
Be clear with what you are looking for. Think about every scenario for your business and ask questions before making your purchase. It's a big investment, but a worthwhile one as the software can do pretty much anything you need to run a business and elevate your client experience

Products used:
Exercise.com web portal and app

Service
Value
Shipping
Returns
Quality
Thumbnail of user craigk200
2 reviews
0 helpful votes
February 12th, 2021
Verified purchase

Awesome platform that literally allows you to do it all! On top of a great product the success team is amazing. Alyssa over delivered and made the onboarding process smooth and easy... she is an absolute rockstar! Highly recommend.

Tip for consumers:
Be ready to learn there is so much you can do!

Products used:
Full service the whole platform

Service
Value
Quality
Thumbnail of user bend786
1 review
0 helpful votes
December 29th, 2022
Verified purchase

The all in one nature of the platform makes managing my business so much easier and has saved a lot of time. Gone are the days of flicking between lots of different products to get jobs done. These guys and girls have made it thought of everything you could need and put it altogether!

The on-boarding process with ex.com has been super stress free and straightforwards. I had Sage as my onboarding manager and she's a dream to work with, turns everything around at light speed and is really responsive over email, very clear and concise about the information she needs. Being in the UK there were some logistical bits with setting up my apple developer account being set up from the US (for the custom app). Sage didn't waste anytime, she booked a call with me immediately and walked me through the process of doing it on call. Getting started with Exercise.com as a whole has been an easy process and Sage is a great asset to her team. Couldn't recommend highly enough.

Thumbnail of user katiew583
1 review
0 helpful votes
July 18th, 2023

Exercise really puts you as the customer first! The customer service and support is top notch! Couldn't ask for a better experience

Service
Value
Thumbnail of user laurac2676
1 review
0 helpful votes
November 4th, 2022

I recently switched my business to exercise.com. I was putting it off as I knew it would be a lot of work but Abbie on the Success Team made the experience enjoyable and fun. I really appreciate everything this team has done!

Thumbnail of user ambreyah
1 review
0 helpful votes
February 1st, 2023

Working with Sage, and the team has been pretty timely. I am not the most tech savvy, so sometimes I need extra assistance navigating the website they are always so patient.

Thumbnail of user samb993
1 review
0 helpful votes
September 28th, 2021

The Success Team at Exercise.com is amazing. They completed the onboarding process for my company in 21 days. With fully branded apps and a highly customized business management platform, that's no small feat. I highly recommend this software!

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