• Experteer

Experteer

Overview

Experteer has a rating of 1.02 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Experteer most frequently mention credit card, customer service, and auto renewal problems. Experteer ranks 366th among Job Search sites.

  • Service
    25
  • Value
    26
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • His only path forward is to dispute the charges with his bank and to cancel his credit card.
How would you rate Experteer?
Top Critical Review

“Waste of time and money”

Kateryna M.
3/27/24

Experteer is one of those job sites that you must pay to become a member of. Then you get to apply to jobs that don't exist or are already filled or are on the other free job sites. They bring zero value. After 7 days trial period, autopay for 3 month will cost you more then $100. They will not inform about prolongation of membership. They just take your money.

Reviews (91)

Rating

Timeframe

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Reviews that mention popular keywords

credit card (4)
Thumbnail of user jonahjimenez231
1 review
0 helpful votes
February 29th, 2024

They keep sending jobs with no relation to my profile even though I also paid them to write it- scam

Tip for consumers:
Terrible- should be prevented from false advertising

Products used:
Job search and resume writing

Service
Value
Quality
Thumbnail of user katerynam9
1 review
0 helpful votes
March 27th, 2024

Experteer is one of those job sites that you must pay to become a member of. Then you get to apply to jobs that don't exist or are already filled or are on the other free job sites.
They bring zero value.
After 7 days trial period, autopay for 3 month will cost you more then $100. They will not inform about prolongation of membership. They just take your money.

Products used:
job offers services

Thumbnail of user richardf2571
1 review
0 helpful votes
March 7th, 2024

Terrible! Never got name even close to the job I was seeking. I cancelled and they said they never received the cancellation and charged me for an extra month

Tip for consumers:
Terrible company.. can't get through to anyone, jobs dont reflect what I am seeking, Their emails dont work, they charged me extra I shouldn't have paid for

Products used:
Service for jobs

Service
Value
Quality
Thumbnail of user sophieh190
1 review
0 helpful votes
February 10th, 2024

Don't waste your money. I was told I had to pay to access a job application, I paid £29 for the privilege of clicking through to find it didn't exist.

Thumbnail of user susanf2697
1 review
0 helpful votes
April 10th, 2024

This week, I received a receipt for $179.70 for a six month membership (let me repeat, a 6 month membership) to this organization. I cannot tell you when I have been on this site, but it must have been years ago. I was even looking for a job in the last year, but it never occurred to me to look on this site. I reached out to their customer service team who told me that there was nothing that they could do about my $180, that it was legally their money and they would keep it. This tells me that they are desperate enough to take money from people who don't use or want their services, so they must not have enough satisfied customers to meet their revenue goals. It is so disingenuous and I would not work with this organization if they were the last one on earth to have quality jobs. Luckily, they are not and I would recommend that you find another one and stay away from Experteer.

Tip for consumers:
If you are looking for a job, you should use alternative sites.

Products used:
I didn't use any of their services.

Service
Value
Quality
Thumbnail of user kennetho415
1 review
3 helpful votes
January 6th, 2024

They don't disclose that their site is worthless without a paid subscription until they have wasted your time and you have given up your info thinking they are a legit company- they are not! What they are is internet SCUM. TOTAL SCUM.

Tip for consumers:
They are scum. Pure scum.

Products used:
Registered for an account and completed a lengthly profile before discovering that I was wasting my time since I'd never pay a scum company like them.

Service
Value
Quality
Thumbnail of user drewh174
1 review
9 helpful votes
November 11th, 2022

Total scam, fraud and has to be illegal. Please don't give them a cent! Not only was the service itself a joke but just like everyone else here they are really just tricking you into re-subscribing. Even after I had believed I had cancelled they recharged me after 6 months. As soon as I saw the charge and cancelled again and was told too late no refunds. Received the exact same canned responses as many others show on this site. Stay far, far away!

Service
Value
Quality
Thumbnail of user michelep580
1 review
6 helpful votes
February 22nd, 2023

My recent experience is exactly like the ones already indicated. Received an invoice on 01/20/23, for services for 01/20/23 -04/19/23. I responded to cancel on the same date and was told that I would have had to request cancellation on 01/19/23, the day before. To add insult to injury, they had the audacity to send me a message threatening that If I did not pay the invoice, they were going to add additional charges! As mentioned by other posters, I was referred to the small print. Don't waste your time or money.

Tip for consumers:
Do not bother.

Service
Value
Quality
Thumbnail of user bornaa
1 review
3 helpful votes
April 1st, 2023

Experteer is a company that is "legal", and they are legitimately mobbing the customers. I have paid a one-year subscription, and seen that there are far more better job sites, completely free... These guys are sending "legit", "elegant" professional emails about how who have to pay another yearly subscription - that I have not ordered.
They are recharging automatically. I can see that other peoples have problems with them also. This a clear violence against customers act, and I wonder what is the police doing?! This is mobbing of the worst kind, I mean there is a policy on internet - if you don't want to buy something - how they can have the right to send you "legit" mails?

Products used:
This is a paid site for finding jobs.

Service
Value
Quality
Thumbnail of user lorir237
1 review
10 helpful votes
September 23rd, 2019

I've had much better luck with free job sites, and Experteer made it very difficult to cancel. After you cancel, be sure to block your payment source because they will not honor the cancellation.
UPDATE: After several back and forth emails, I have received a full refund for my September payment.

Thumbnail of user igorm81
2 reviews
5 helpful votes
February 3rd, 2022

Just another in a row of fraudulent services. They've charged amounts from my credit card without any notification and when I've apparently understood it, they were claiming that under some disclaimer they inform you will be subscribed and automatically charged until you cancel (btw, you can't cancel it from your mobile but only from your computer). SAve your money and stay away from Experteer

Products used:
subscription

Service
Value
Quality
Thumbnail of user kristophr
1 review
8 helpful votes
April 22nd, 2020

Should have read reviews 1st - duh! A $200 investment yielded a third draft with misspellings, typos, and faulty punctuation by a writer in the business for 13 years. I finally gave up. Don't waste your money and valuable time here.

Thumbnail of user kostrik.y
1 review
5 helpful votes
October 2nd, 2023
Verified purchase

Signed up for a premium subscription with payment for 6 months.
Paid in advance for 6 months.
After 6 months, I received a message about payment in advance for another 6 months.
I decided not to renew because the service was not suitable.
I asked to terminate the contract and pay in proportion to the period used. They refused and sent an agreement which stated that if I do not notify of termination 14 days before the date of the advance invoice, the agreement is considered extended.
In our progressive times - when everything is for the Client, with such a short-sighted attitude towards the Client, this company will be left without clients.
I looked at other reviews and realized that it was my mistake to choose this company.

Products used:
recruitment services

Value
Quality
Thumbnail of user pedrop88
1 review
32 helpful votes
May 11th, 2020

A 3 month trial subscription proved to be a nightmare as they include a default renewal check box hard to spot. On top of this, there is no service at all other than a list, no more than every other free job site. A complete hoax with no added value at all, we receive automated suggestions based on our previous choices, no analysis. Clients are no more than victims for making easy money out of honest people. Shameful.

Tip for consumers:
Please be aware. When people use this paid service they expect to obtain more than automated suggestions. There is no real service behind the poorly designed application. Also they include an automated renewal during subscription which they ruthlessly charge. Not a service for honest professionals seeking new opportunities.

Products used:
Experteer Premium

Service
Value
Quality
Thumbnail of user nickm617
1 review
21 helpful votes
April 19th, 2020

I Signed up in January 2020. Not a single email from them since. Charged me $69us today, and of course, I am surprised becuase nearly 4 months have passed with Zero communication.
I went to cancel, and there is no Online Cancellation. This is 100% illegal in any Country for an Online company to do.
They must have a clear way of
Cancel for a paying consumer.
I plan on filing complaints and disputing charges.

Thumbnail of user josefing
1 review
0 helpful votes
November 8th, 2023

Do not add anything compared with free alternatives. Recomended jobs in geramny. Good at taking money thou

Service
Value
Quality
Thumbnail of user alexandrec69
1 review
5 helpful votes
January 30th, 2023

Absolutely ridiculous, they ask you for all kinds of details on your profile and aspirations, then only at the very end do they reveal that you have to pay large sums of money for their "services". Biggest waste of my time, I will not give them any second thought

Service
Value
Quality
Thumbnail of user josephh1824
1 review
4 helpful votes
October 20th, 2022

Their entire goal is to do just as much as to think they are actually doing something... until you forget about them and they continue to collect their blood money automatically.
Then when you realize that you have gotten ANY benefit from the service you have bought, you need THIER permission to end the payments.
By all rights we, the scammed should start a class action lawsuit against them and against the credit cards that will not let you cancel the service without their permission

Thumbnail of user biancaw27
1 review
30 helpful votes
March 10th, 2020

Please don't give this company your payment info. I signed up on March 5 for a service less than $20? They charged my card $119.40 plus a $3.58 fee. I've sent several emails canceling the service and asking for refund. I can't believe they would do this. I feel so ashamed that I was duped this way. I'm still waiting for a substantive response, not an auto reply

Thumbnail of user michaell4251
1 review
3 helpful votes
January 6th, 2022

Hello, I hope to help others, but my Bank of America fraud department suspected a fraudulent charge against my credit card. I checked my email and got an email titled "Payment was not successful: Please verify your payment details" from an email address listed $#*! Experteer Premium <*******@reply.experteer.com> which looked very legit, but I suspect was a scam. See picture of email I got.

I am going to unsuscribe from this company and don't think I've ever done business with them. It must be a scam. I did a search and emailed "*******@experteer.com" and asked that they take me off their email list if this message actually came from them. I suspect it didn't, but I don't know.

Tip for consumers:
is a scam. don't fall for it

Service
Value
Quality
Thumbnail of user murtuzak
1 review
3 helpful votes
May 12th, 2021

AVOID
I would rather stick with Linkedin than fall into the trap of tall claims made by Experteer.
Please be aware there is this Auto Renewal which they claim is available on sign up page but how can a sane person remember it after 3 months or so.
They give false claims that they give notice about auto renewal however it is definitely in such way that user is most like end up paying more than what one needs.
There is no benefit that one will get from this website.

Service
Value
Quality
Thumbnail of user jenaef
1 review
6 helpful votes
June 30th, 2021

Worthless service! Complete scam! They trick you into an ongoing membership that drafts your account and ridiculously challenging to cancel! They do absolutely nothing for you and take a great deal of money. I am so embarrassed that I am even having to write this review. Run!

Thumbnail of user jot169
1 review
3 helpful votes
July 20th, 2022

This a total rip off. They make appointments and are no shows, don't deliver any value and then ream you with extraordinary fees with no forewarning. Oh but the fine print they've got you! Do not use them. Waste of good money and 0 customer support when they take your money for NOTHING!

Tip for consumers:
They are a fake business. Do nothing.

Products used:
Headhunter

Service
Value
Quality
Thumbnail of user jnoonanjjn
1 review
5 helpful votes
June 23rd, 2023

This is a scam. It is of no value and cancelling the service is near impossible...
This is a scam. It is of no value and cancelling the service is near impossible...

Thumbnail of user enriquez8
1 review
2 helpful votes
November 18th, 2021
Verified purchase

I paid the premium package to get a good job; on LinkedIn and Indeed, I got good interviews, and those platforms are free. Well, for a premium, I thought I would be getting the best, and I was wrong; I got some leads, but not even close to my expertise, neither in my city.
Not even one!

I got a job thanks to Indeed, but this Experteer company is a complete scam, and they just still your money.

Be careful.
Best regards,

Tip for consumers:
do not waste your money, go to indeed, LinkedIn, or other free job board

Products used:
Premium services for job searching

Service
Value
Quality

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From the business

Executive and senior management jobs for $ 100k and over. This high-end job search and career service gives confidential access to executive recruiters and headhunters. On Experteer.com thousands of 100k plus job offers for specialists, directors, exec...

Company Representative

Thumbnail of user richardf50
Experteer G.
Customer Service
Typically does not respond to reviews
Experteer is a professional career service for executives.
Each year we help thousands of candidates into new jobs - here a few examples:

https://us.experteer.com/docs/testimonials/review

At Experteer you can find many jobs from the hidden headhunter job market, that are posted exclusively in our network and also many jobs from small companies, that can rarely be found on other job boards. Our job database is very up-to-date: Currently we provide over 300.000 job postings for senior-level executives with earnings of at least €60,000 / £45,000 / $100,000 per year. In order to offer you the best possible quality and up-to-dateness of these jobs, we replace approximately 8.000 jobs per day.

If you have any questions re. Our service, please do not hesitate to contact us via support@experteer.com

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91 reviews
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