• FastFilings

FastFilings

Overview

FastFilings has a rating of 3.38 stars from 223 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastFilings most frequently mention customer service, quick response, and resale certificate. FastFilings ranks 25th among Self Help sites.

  • Service
    49
  • Value
    46
  • Shipping
    36
  • Returns
    27
  • Quality
    43

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
6
Neutral
0
Negative
3
36
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What reviewers want you to know

Positive highlights

  • Govfilings provided quick and excellent customer service.

Critical highlights

No critical highlights yet

How would you rate FastFilings?
Top Positive Review

“Quik and smart”

Claudio I.
12/4/23

Being completely ignorant on the matter, I was guided efficiently. Since I was requested to produce this document by banks here in California, just tried; hope it went well.

Top Critical Review

“No refund and rip off fees for state of information”

simcha T.
3/23/24

Mistakenly filed State of Information thru Fastfilings on 3/21/24. Paid ridiculous expensive fees $69 and State of Information fee $25 for total of $94 and thinking State of Information will update instantly. Bank checked and no updates so I had to log into sos website to pay the State of Information fee $20 to update instantly which requested by the bank. Sent email to Fastfilings on 3/21/24 to cancel the transactions. Fastfilings.com processed the transaction on 3/22/24 and refused to refund and cancel the transaction. This is a scam and has no refund of business for customers. It's ridiculous expensive $94 for getting the State of Information. I would never use this service.

Reviews (223)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34)
Thumbnail of user barrets1
1 review
0 helpful votes
February 16th, 2022

I ordered a California Statement of Information filing from Fast Filings. They emailed me right away because they caught a mistake that I made, and emailed me to correct it. Wow! Talk about great service. Within 1 day, I had the completed Statement of Information in my inbox from them.

I would strongly recommend Fast Filings for your business filing needs. It's much easier than going through the state and filing by paper.

The web form was super intuitive and straight forward.

Tip for consumers:
Use Fast Filings, much faster than the state.

Products used:
CA Statement of Information

Service
Value
Shipping
Returns
Quality
Thumbnail of user simchat
1 review
0 helpful votes
March 23rd, 2024

Mistakenly filed State of Information thru Fastfilings on 3/21/24. Paid ridiculous expensive fees $69 and State of Information fee $25 for total of $94 and thinking State of Information will update instantly. Bank checked and no updates so I had to log into sos website to pay the State of Information fee $20 to update instantly which requested by the bank. Sent email to Fastfilings on 3/21/24 to cancel the transactions. Fastfilings.com processed the transaction on 3/22/24 and refused to refund and cancel the transaction. This is a scam and has no refund of business for customers. It's ridiculous expensive $94 for getting the State of Information. I would never use this service.

Tip for consumers:
Fastfilings website is a scam and rip off getting State of Information with ridiculous expensive fee $69 and State of Information fee $25 for total fees $94. THERE IS NO REFUND. I ordered State of Information on 3/21/24 but didn't get it instantly. Since I didn't get the service on 3/21/24, I went to sos website and pay the fee directly to get state of information updates instantly. I asked for refund on 3/21/24 but they refused even the order was processed on 3/22/24 thru Fastfilings. Scam!

Products used:
Online service

Service
Value
Shipping
Returns
Quality
Thumbnail of user hallyp
1 review
5 helpful votes
February 15th, 2023

So good! Great customer service and super fast response times! I will use them in the future. They took care of everything I needed for my pa sales license.

Tip for consumers:
License

Products used:
License

Thumbnail of user samsons29
1 review
0 helpful votes
October 11th, 2023

I had a good experience with this company. Their response time was impeccable. I'll highly recommend them

Thumbnail of user gregb1149
1 review
3 helpful votes
January 10th, 2023

** update- editing my review** I looked over the ca statement of I formation and they DID make the change I requested and they DID reply to my email. It went into spam. Can't hold that against them! This was the original review:I did a ca statement of information through them and needed to make a change so I contacted them. They didn't reply and processed the filing without the change. They need better customer service

Tip for consumers:
Check spam for their replt

Products used:
Ca statement of information service.

Thumbnail of user dionl35
1 review
4 helpful votes
February 2nd, 2023
Verified purchase

In the beginning I had a few issues possible due to using my iCloud inbox. I didn't receive a confirmation email and was very skeptical. However, the processing team and customer service representatives were extremely helpful assisting me with getting all of my documents sent over. There was an inbox full error that rerouted my confirmation email back to sender which caused all the confusion. Thanks to Vanessa D and Shari T amongst the other dedicated team members, I rate fastfilings.con five stars. The prices are good and the service is excellent.

Tip for consumers:
Helpful

Products used:
Statement of information

Thumbnail of user kimberlyg1245
1 review
0 helpful votes
May 27th, 2022

I cannot say enough positive things about this service. When I had a question, they answered almost immediately. I had attempted several times to complete my forms for my sellers permit. I am from another state and it just was too complicated for me. Although the processing time stated was one to three weeks, this AMAZING processing company did it in DAYS! Without a doubt, will use again for ANY necessary needs! OUTSTANDING!
Kimberly Gates

Products used:
Processing

Service
Value
Shipping
Returns
Quality
Thumbnail of user theos60
1 review
3 helpful votes
January 11th, 2023

Quick and easy to use on phone. So awesome and painless. Will use again for sure if I need a sales license.

Thumbnail of user roryw52
1 review
2 helpful votes
February 1st, 2023

Very simple straightforward ordering process. Toook probably only 5 minutes. Confirmation email says it will take them only a few business days.

Tip for consumers:
Easy

Products used:
Registration

Thumbnail of user jenniferh4047
1 review
1 helpful vote
January 23rd, 2023

Thank you for getting this done so quickly. I needed the permit for a large wholesale purchase and you sure delivered

Tip for consumers:
Easy to use

Products used:
Permit

Thumbnail of user cliffy12
1 review
0 helpful votes
April 20th, 2022
Verified purchase

Tim, single handedly, ensured that I will return to fast filings for future needed services. His prompt, professional, business demeanor was more than well received and I would not hesitate to recommend him and fast filings to anyone, truly. Thanks again Tim!

Thumbnail of user benz398
1 review
0 helpful votes
January 17th, 2023

Super convenient. As described, easy and fast. Not much more to say than that. Thank you for the help.

Tip for consumers:
Easy and fast

Products used:
Business filing

Thumbnail of user tomh1427
1 review
1 helpful vote
July 21st, 2021

I used Fast Filings to order a seller's permit for my business because we are going to start selling some physical products along with our services. I first tried to order through CA directly, but had lots of trouble using their online system. It's really confusing.

So I found Fastfilings.com, and I couldn't believe how quick and easy it was to order. And then more surprising, is that they had the California Seller's Permit in my inbox in just a few hours.

What a stellar experience. I don't tend to go out of my way to write reviews in general, but I figured Fast Filings deserved my review. Hats off to them.

Tip for consumers:
Highly, highly recommended.

Products used:
California sellers permit

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicam1610
5 reviews
0 helpful votes
June 24th, 2023

Completion processed with ease.Reasonably priced. Thank you fo the opportunity to provide service to those in need.

Products used:
NA

Service
Value
Quality
Thumbnail of user batyar
3 reviews
6 helpful votes
October 3rd, 2023
Verified purchase

FastFilings has a 100% no cancellation policy, reaching them by phone is almost impossible and email communication is slow [allow for 48 hours for reply].
The website sells FastFilings on "a quick turn around" which is why I selected to use it to get my Cert. Of Good Standing. After paying I received an order acknowledgment and from there on NO communication or update. So if there is an issue with your filing that you want to resolve- tough luck. My experience with FastFilings was horrible. Be careful not to get cheated and deceived by them. Also be sure to keep printed copies of all email correspondence.

Tip for consumers:
Misleading information on the site. This is not a Government site.

Products used:
none

Thumbnail of user gwenn36
1 review
3 helpful votes
February 20th, 2023

Needed a license for an upcoming event. Couldn't figure out how to it through the confusing and horrible government site. Fast filings to save the day. Got me the license

Tip for consumers:
License

Products used:
License

Thumbnail of user vannyc4
1 review
2 helpful votes
January 6th, 2023
Verified purchase

Ordered a permit in November 2 and per their website it would take about 10 business days. By December 11, I did not hear anything from them or receive my physical permit which I paid. More for. They responded that maybe I didn't wait long enough but at this point it had been well over 10 business days. Then they got back to me to tell me to call the tax board myself because of one thing or another so I asked them to refund me since the service I paid for was not rendered. Not only that, if I had not reached in on December 11, I'd probably still be waiting. As I am disputing their service they are extremely rude and still refuse to send me my physical permit. Avoid this company's and call the tax board yourself. It's free to go through the state, I paid because I figured it would be more convenient. Boy did they prove me wrong. Not only that, when I disputed with my bank they sent them a screenshot that says someone downloaded the permit on November 2, the day I placed the order. How is that even possible?

Tip for consumers:
Go to the governing tax board in your area and state instead. Should be free.

Products used:
It was a service

Service
Value
Shipping
Returns
Thumbnail of user margareth1005
1 review
9 helpful votes
August 28th, 2021

I googled California Secretary of State and somehow ended up on their website. You can tell from their responses to complaints that it is their intention to fool people into using their services. "We told you", "You confirmed"... SCAM. I filed the document myself immediately after noticing my mistake and it cost me $20. They charged $103.95 and say THEY filed. Why would the Secretary of State accept my filing if they did it already?

Tip for consumers:
Make sure you are on the correct government website before sending order!!!

Thumbnail of user supportd5
Support D. – FastFilings Rep

Hello, yes, if you hired us to file for a Statement of Information, then we would have probably filed and processed that the same day. We are crystal, crystal clear about the service description and how the service works, and you actively have to agree to it before ordering. If you didn't like the service, then why would you hire us? We unfortunately can't entertain this complaint as valid.

Thumbnail of user barryh462
1 review
4 helpful votes
March 28th, 2023
Verified purchase

This is the best service out there for getting a certificate of status or good standing. My law firm has ordered from lots of different services and fast filings is the best and the fastest and the most helpful.

We will for sure use them again and again and again. Thank you Tammy for being so helpful.

Tip for consumers:
Cert

Products used:
Cert

Thumbnail of user kn207
1 review
1 helpful vote
December 9th, 2022
Verified purchase

DO NOT FALL FOR THE REVIEWS!
This seems to a fake business. Paid 100 dollars for "fast filing", promised 1-2 business days with wait of extra 2 days so total 4 business days, but it's been twice that time, I have not heard anything. No response to email except for the automated response. I am not left with any option but to assume they're a scam. No phone number on the website should have been a big red flag. DO NOT WASTE YOUR TIME AND MONEY!

Tip for consumers:
Do not fall for the reviews, they do not respond to queries, seems like a fake website.

Products used:
State Resale Certificate

Service
Value
Returns
Quality
Thumbnail of user terryy196
1 review
1 helpful vote
March 31st, 2023

This is the best filing service out there. Their technical know how is insane. It's very hard to be able to files sales tax permit requests for all states. They are the only ones that do it and know how to do it.

They are the ones to use.

Tip for consumers:
Sales licenses

Products used:
Sales licenses

Thumbnail of user benz396
1 review
3 helpful votes
January 11th, 2023

I ordered a Maryland resale certificate from them today. The confirmation email stated 3-5 business days for delivery. Well guess what, they delivered the filing confirmation in under an hour!

Tip for consumers:
Resale certificate

Products used:
Resale certificate

Thumbnail of user benjamine128
1 review
4 helpful votes
April 5th, 2022
Verified purchase

Order S*******was placed on March 29th, 2022 for 1-3 days processing for a $99.95 fee
emailed twice to check for order status but received no response (did check my spam folder as advised)
Called *******301 and was prompted to contact via email without being able to leave a message
Contacted the NY state tax dept to verify if a filing was made on my behalf and the answer was "no"
This is CLEARLY A SCAM and the positive reviews are self-generated by this scammer... A fraud alert will be forwarded to the San Francisco district attorney and local BBB

Thumbnail of user ccaainc2021
November 11th, 2023

This is my second time using FastFilings. My first time was extremely efficient, and I highly recommend this service!

Thumbnail of user claudioi6
1 review
0 helpful votes
December 4th, 2023

Being completely ignorant on the matter, I was guided efficiently. Since I was requested to produce this document by banks here in California, just tried; hope it went well.

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Company Representative

Thumbnail of user supportd5
Support D.
Typically does not respond to reviews

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