• FeelTimes

FeelTimes

Overview

FeelTimes has a rating of 4.31 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. FeelTimes ranks 45th among Wedding Dresses sites.

  • Service
    8
  • Value
    8
  • Shipping
    7
  • Returns
    5
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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How would you rate FeelTimes?
Top Positive Review

“Exceptional Service and Quality”

Julie B.
10/31/21

Ordered a dress in a size I thought I would wear, within 30 min I received a text asking for my measurements. This company custom made my dress with no risk, if I needed to return they would take back. Dress fits like a glove and arrived a week before my sons wedding. Dress is beaded and more beautiful than the picture. Thank you feel times for the customer service and quality of your products.

Top Critical Review

“Unflattering and unattractive”

Katie C.
2/20/22

The shipping promised delivery within 10 days, but it took longer. I ordered the same 'jacket' in 2 different colours. It lacks shape, the material feels horrible and it is unflattering. I know people say you get what you pay for, and it's definitely true here - cheap and awful. When I reviewed their return policy which looks initially like you can return items if you are not happy, it actually is not possible to return things unless they are damaged or faulty, or without forfeiting most of the cost. I ordered a swatch booklet in case the colours weren't right and I needed to order more, but I definitely won't be buying anything else from them! I also tried to review the products on their website and was unable to do so - the page stopped scrolling and there was no submit button! My advice is to avoid!

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user julieb1907
1 review
4 helpful votes
October 31st, 2021
Verified purchase

Ordered a dress in a size I thought I would wear, within 30 min I received a text asking for my measurements. This company custom made my dress with no risk, if I needed to return they would take back. Dress fits like a glove and arrived a week before my sons wedding. Dress is beaded and more beautiful than the picture. Thank you feel times for the customer service and quality of your products.

Thumbnail of user alvesd2
1 review
2 helpful votes
November 12th, 2021
Verified purchase

Absolutely amazing experience with Feeltimes.com, Made me feel so confident! Cannot thank to Ada here enough for all her help and for making me and my mum and sisters feel so beautiful in my wedding day.
Without doubt we would recommend Feeltimes.com Website to any prospective bride and prom to be looking for a service that really is second to none and just that little bit extra special.
We are proud to call Ada and Feeltimes.com team
To the best service and the best website ever.

Service
Value
Shipping
Returns
Quality
Thumbnail of user halas16
1 review
0 helpful votes
March 3rd, 2022
Verified purchase

The dress is wonderful as prescribed on the page.
Very elegant. My son said it looks like a Disney princess.
Customer service is amazing. They were following up with me if I have any questions. They want to make sure about my measurements by contacting me with emails.
I really appreciate what you did.
Thank you for giving me a nice dress on my son's wedding

Thumbnail of user katiec528
1 review
0 helpful votes
February 20th, 2022
Verified purchase

The shipping promised delivery within 10 days, but it took longer.

I ordered the same 'jacket' in 2 different colours. It lacks shape, the material feels horrible and it is unflattering. I know people say you get what you pay for, and it's definitely true here - cheap and awful.

When I reviewed their return policy which looks initially like you can return items if you are not happy, it actually is not possible to return things unless they are damaged or faulty, or without forfeiting most of the cost.

I ordered a swatch booklet in case the colours weren't right and I needed to order more, but I definitely won't be buying anything else from them!

I also tried to review the products on their website and was unable to do so - the page stopped scrolling and there was no submit button!

My advice is to avoid!

Tip for consumers:
Avoid!

Products used:
I won’t be wearing the jackets, they are horrible

Thumbnail of user monicas578
1 review
1 helpful vote
September 29th, 2021
Verified purchase

My first dress never made it to me because the US POSTAL SERVICE sucks and didn't lift a finger to correct their error and deliver the dress. I was in tears because I needed the dress for my daughter's wedding and basically it was en route BACK to FeelTimes. I contacted FeelTimes and they made it right by shipping another dress to me in time for my event! The dress fit perfectly and was very well made!

Service
Value
Quality
Thumbnail of user mariannev61
1 review
0 helpful votes
October 15th, 2023

Only buy from here if you're ok spending a lot on a dress and giving up your rights to return. Without saying so much in their policy, they treat all sales as final. My dress did not lay properly so I wanted to return it. I have been fighting with them for 2 months now to return it! Stay away from this company!

Products used:
Formal dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user kareng2153
1 review
1 helpful vote
May 24th, 2022

I measured like they told me to, dress later was measured by myself, was not even the measurements I gave to them. The dress didn't resemble the dress shown in the site. Fabric looked cheap, sewing was awful, crooked seams, dress overall too big. They never got back to me when I tried to follow their return policy, past the 2 week policy, and they didn't want to return the price I paid, so it's not truthful when they tell you about their return. Luckily, found a dress elsewhere that was nice, and will never go with a company like this one again! Do not trust!

Thumbnail of user kristenl232
1 review
0 helpful votes
March 2nd, 2022
Verified purchase

First off, a warning. I read every review and searched this company extensively. I did not know until shipping that they are located in China. That being said, I still had an excellent experience. I picked a dress, made a few design changes, and asked that it be in green. It was a little different than the photo, but I was pretty happy with the changes. Some of my measurements didn't line up so a customer service rep reached out to me to verify. The dress fit like a dream. It was a little tight in the shoulders, but I have pretty thick shoulders so this is a common occurrence for me. The fabric is thick any heavy making it feel much more sturdy than I expected based on the price. I got my order very quickly and couldn't have done better if I'd gone to an expensive bridal shop. The zipper was a little thing that didn't always want to work. I felt like I was going to break it trying to zip up, but it held. Very happy with my purchase.

Service
Value
Shipping
Quality
Thumbnail of user mariannev59
1 review
0 helpful votes
September 16th, 2023

I am not happy with the quality of the dress I received and they will not refund my money! Buyer beware! Avoid this company!

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user janec1053
1 review
0 helpful votes
February 16th, 2022

I ordered a tea length dress in custom size for my son's wedding. The quality & craftsmanship was great/spot on to the measurements I provided! I paid for expediated shipping an it arrived a day before, which was excellent! Communication from FeelTimes was prompt. Would most definitely order another style! This dress exceeded my expectations! What a kind, prompt, & courteous shop! Would highly recommend!

Thumbnail of user tammyl480
1 review
0 helpful votes
November 16th, 2021
Verified purchase

I ordered a stock size of the dress and it fits perfectly. The measurements on the website are very true to size. The color is amazing. High quality workmanship.

Thumbnail of user kewengianr
1 review
1 helpful vote
September 25th, 2021
Verified purchase

I have ordered several times from FEELTIMES.COM, the result is wows and quality fabric always on top! Fast shipping and on times!
I never regret to order more and more as it's value for money ( always get discount in every single order) and I never disappointed with the result.
Many compliments I got and veryyyy satisfied and confident as always.
Can't wait to wear another dress from you FEELTIMES.COM

Tip for consumers:
Trust me! Every penny is worth with FEELTIMES.COM. high quality of fabric and never dissapoint!!

Thumbnail of user damarisp18
1 review
1 helpful vote
June 3rd, 2022
Verified purchase

I've order this dress following the measurements rules that FeelTimes provides. NOT the first time I purchased a dress with them. But the 1st time the dress doesn't fit. I proceed to contact them to return the dress and Mia, who ever she is, replies with their return policy and so for. I took the pictures of the dress and everything they ask for. However what I got back was, an offer for 55 dollars and you keep the dress. WHAT AM I GOING TO DO WITH A DRESS THAT IS NOT THE RIGHT SIZE? Anyhow I've requested 5 times for the instruction to return the dress, with no success. I've purchased this dress for a wedding that It was not use. And it wasn't for me it was for my mother. Now I'm stuck with a dress of 180.00 dollars plus a debt to my mom because I have to pay my mom back. If some one from FeelTimes read this Please help me. I promise the dress is as received I will attach pictures. Order # FT*******782.

In your hands

Felicita Hernandez

Ps. It's almost due for the 15 d return policy. Ans since day 1 I've been trying to ake the return.

Thumbnail of user kearam8
1 review
0 helpful votes
January 24th, 2022

I ordered a dress from here. I am very satisfied with the purchase. The dress fit me perfectly. I liked the price as well. The dress is made of quality material, everything is sewn well. I also liked the fact that there is a very large selection of different dresses. Thanks for quick delivery. I will buy more from this store and recommend it to my loved ones.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sabres1
1 review
0 helpful votes
December 1st, 2021
Verified purchase

I ordered this dress for my daughter's wedding, never dreamed I could have it custom made for me. So when I received an email asking for my measurements, I really didn't believe it would be custom made. I figured I would have to make some kind of alteration. But to my surprise it fit perfectly.So I wanted to thank all who was involved in the making of my dress. I greatly appreciate it. I urge anyone ordering a dress from FeelTimes will be greatly satisfied. If I ever need another dress, I will certainly use this company again. Wish your company all the best. Thank you

Thumbnail of user armil
1 review
0 helpful votes
December 12th, 2021
Verified purchase

I was hesitant at first to order outfits for the upcoming wedding of my son which still in April 2022 and it took me a week to finally decide to *******@Feeltimes. I placed my order and picked 2 tea length dresses and one of the team named Ada asked me to send measurements with photos how to do it. Well, my husband helped me to do it. Ada messaged me that my dresses will be made as soon as possible and I received them nicely packed. Dresses fit me perfectly and so happy that those photos feature on their website tailored exactly same of the dresses I ordered.
Feeltimes team, I thank you, I am truly satisfied and wishing you continued success!

Thumbnail of user aliceb851
1 review
0 helpful votes
September 3rd, 2022

I m very happy when I received the dress I ordered. It took only 15 days (as advised) and the dress fitted me so well. I chose to customise my order and I'm really satisfied with the outcome of my order.
I was quite reluctant to order online before as I wasn't sure how legit this website it. Everyone was very professional and I always got replies promptly. The online chat with the advisor was very helpful and friendly. I'm going to order another dress for another wedding in Nov. Thank you and I trust your website.

Tip for consumers:
When ordering a dress, it's best to have it customised, it doesn't cost much but gives you peace of mind that it will surely fit.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user cynthiad1219
1 review
0 helpful votes
March 24th, 2022
Verified purchase

I don't like ordering stuff but I tried it and I am very glad to have a lovely dress that fits me perfectly :)

Thumbnail of user pamelab1611
1 review
0 helpful votes
January 26th, 2022
Verified purchase

The best ever. The people creating my gown made sure to ask for specific measurements, even my arms. Fantastic work

Thumbnail of user madisonb187
0 reviews
0 helpful votes
January 17th, 2022

My daughter was supposed to be graduating. I bought a dress for her from this store. They delivered it quickly. At the prom, everyone asked my daughter where she bought this dress and were delighted. Thank you for a quality and beautiful dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user josepr4
1 review
0 helpful votes
January 13th, 2022
Verified purchase

The dress arrived in very good condition and it fitted perfectly.
Great service.

Thumbnail of user idal68
1 review
0 helpful votes
December 15th, 2021
Verified purchase

The dress was better quality than I was expecting, very nice, very true to colour on website and decently made.

Thumbnail of user ahlamz3
2 reviews
0 helpful votes
January 28th, 2022
Verified purchase

The best page for dresses I really loved your beautiful dresses All photos via *******@ahlam_zouihra

Thumbnail of user susans4214
1 review
0 helpful votes
January 22nd, 2022
Verified purchase

Great from when i sent measurements to when i received it and very well made and fits like a glove makes me feel a million dollars cant fault it would highly recommend

Thumbnail of user rosafedericac
1 review
0 helpful votes
April 4th, 2022
Verified purchase

L'abito ha soddisfatto tutte le mie aspettative. È stato realizzato su misura e con tutte le modifiche richieste.

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From the business

FeelTimes is an online retailer for wedding gowns, bridesmaid dresses, mother of the bride/groom dresses, prom dresses, special event dresses, wedding party dresses, and accessories. FeelTimes offers vast selection with affordable prices.
You might not have come across us before - but we have been making dresses for the past 12 years. At Feeltimes, we are all about making stylish and beautifully designed dresses. Our goal is to deliver timeless style, not fast fashion. You will find that all of the dresses in our collection represent quality and attention to detail. Each of our customers will also get to appreciate our second-to-none customer service.

Business History

FeelTimes believes in making the most of life's day to day pleasures. As bridal fashion experts, we are inspired by precious moments of pure, undiluted uncomplicated happiness, and this is what pushes us to create dresses that will become an intimate part of your everyday lives.

Company Representative

Thumbnail of user yongjuny1
FeelTimes S.
Typically does not respond to reviews

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