• Flippa.com

Flippa.com

Overview

Flippa.com has a rating of 1.69 stars from 138 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flippa.com most frequently mention customer service, negative feedback, and personal information problems. Flippa.com ranks 948th among Business Services Other sites.

  • Service
    38
  • Value
    36
  • Shipping
    25
  • Returns
    26
  • Quality
    33

This company does not typically respond to reviews

Positive reviews (last 12 months): 13.3%
Positive
2
Neutral
0
Negative
13
14
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I sent a message to the customer service 4 month ago and no one replied to me.
How would you rate Flippa.com?
Top Positive Review

“This has been a very negative experience for me on Flippa.”

Ivan i.
12/19/23

This has been a very negative experience for me on Flippa. Especially with their team that checks accounts for policy violations. Otherwise, everything is ok, system, commissions, I had no problems until the moment when they banned my account for a trivial reason. I invested a lot in those businesses we have, almost 10 businesses for sale, Businesses in which I invested over 10,000 dollars, in developers, ads, Facebook ads, Google ads, to promote my flippa businesses. When I woke up one morning and everything was closed, all the work, the money and everything was lost for a reason, I don't even know how: for the email address. Yes, they only support some information that they cannot prove, who doesn't even verify the information I provide. I had an account where I sold websites and received positive reviews. However, I encountered an issue when I provided a client with an email address for sending me a domain on Namecheap. It turned out that the address was associated with another user who had been banned from their system. I explained to them that I had purchased 10 sites from that user, and they had provided me with everything, including the Namecheap account, email address with analytics accounts, and other necessary information to avoid transferring all the data. Despite my explanations and referencing Flippa support showed no interest. He insisted on keeping my account banned, even though I adhered to all their rules. I conducted transactions exclusively on Flippa, paid all invoices, directed clients to use Flippa for transactions, maintained positive reviews, and provided support. However, flippa support refused to consider reactivating my account, expressing disbelief in the situation. I find it disheartening to be denied the right to reply, with no effort made to verify the information before banning an account. This has been a very negative experience for me on Flippa. Otherwise, I have nothing to say, safe transactions, you find clients to sell the business, transaction commissions are ok, you can actually make money. But I don't understand this rule of banning accounts for small things, for accounts that say they are linked. But I didn't even have multiple accounts, I had the misfortune of buying some sites from one whose account was banned. And you will understand how I got banned, as I stated above, I sent the email address from the namcheap account to a client to send me a domain back, on the namcheap account that I bought together with the sites.: PS: I asked the user who gave me the namcheap account, the email address (for which my account was also banned), together with the sites why it was banned? He replied that he was banned because he said on his twitter account that flippa has very high commissions. And made other recommendations. These are the reasons. Few reasons to ban an account, plus mine which was not at fault. He just gave me the namecheap account, which had the email address attached, with which this user created the flippa account. As I stated above, he gave me everything to avoid the transfer of ten sites and other information. Finally, that's it, I'm tired, how many messages have I sent to the support, to make them understand that it's a mistake. This is.

Top Critical Review

“They protect scammers.”

Mohamed Hossam K.
3/8/24

1. A few years ago, I fell for a $1,500 scam despite everything looking great and legit in the due diligence. Then exactly 4 days after the money transfer and the asset handover, I figured out that this was scam and I contacted support. They said they released the money already although their policy says the money release takes 7 days. Zero customer care. 2. Four months after that, I noticed a similar listing on their website so I contacted them to warn them and try save others. But their response was meaningless and they just let the next victim fall for it. Zero customer care.

Reviews (138)

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Timeframe

Other

Reviews that mention popular keywords

customer service (13)
Thumbnail of user callmenow
1 review
0 helpful votes
March 8th, 2024
Verified purchase

1. A few years ago, I fell for a $1,500 scam despite everything looking great and legit in the due diligence. Then exactly 4 days after the money transfer and the asset handover, I figured out that this was scam and I contacted support. They said they released the money already although their policy says the money release takes 7 days. Zero customer care.

2. Four months after that, I noticed a similar listing on their website so I contacted them to warn them and try save others. But their response was meaningless and they just let the next victim fall for it. Zero customer care.

Service
Value
Returns
Quality
Thumbnail of user isrealfeliz
1 review
0 helpful votes
March 29th, 2024

I purchased a website it was a scam lost 18k. They agreed I was scammed anyone wanna see the email? Don't buy from them.

Tip for consumers:
Flippa pretended to confirm the sellers info. They do not at all. Nothing anyone places on flippa.com is accurate until you verify by that point you have purchased.

Products used:
Purchased a website from a scammer for 6,500. Scammer asked for 8,300 for marketing that should have been included. I paid it. No sales. No refunds. Flippa confirmed I was scammed. They said pay for there due diligence $1,500 or purchase buyer insurance. I think they employ scammer FTC should investigate there practice. I’ll send them my case.

Service
Value
Shipping
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Thumbnail of user mr.mohamed.algml
1 review
0 helpful votes
April 13th, 2024
Verified purchase

I sent a message to the customer service 4 month ago and no one replied to me. I don't know what to do. Flippa, please reply to me.

Tip for consumers:
I want to reactivate my account back

Products used:
None

Service
Value
Shipping
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Thumbnail of user jamesm9885
1 review
0 helpful votes
February 6th, 2024

They are liars and just want to effect a sale to get their commission. Sellers are not properly vetted. Avoid.

Tip for consumers:
Horrible. Please steer clear

Products used:
Purchasing

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Value
Shipping
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Thumbnail of user privateh3
1 review
1 helpful vote
December 22nd, 2023

Too many scams. Sites have no seo value. Been on mailings list for 6 months. Waste if time. Sites are not curated any list their site. Reviews are fake.

Tip for consumers:
Do not trust. Do your own due diligence.

Service
Value
Quality
Thumbnail of user jacobl605
1 review
1 helpful vote
October 3rd, 2023

Don't join flippa, they are a bunch of scammers They Ban my account and stole my listing fees and advertising payments.
They Send me fake buyers and ban me for no reasons and keep creating excuse each time i join them.
Take care, i will be sure to fight this scammers to last breath and write articles about there scamms everywhere.

Tip for consumers:
Stay away of flippa they will stole your money and tiime and maybe you can lose your business.

Products used:
Service

Service
Value
Shipping
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Thumbnail of user rycast.com
1 review
1 helpful vote
December 29th, 2023

Even after closing a sale, it took over a month for the funds to be placed and cleared in an escrow account. When the funds finally cleared, I turned over my assets to the buyer in under 24 hours. The buyer then clicked the "clear funds" button in the "Complete My Deal" tab. Despite doing so, Flippa refused to transfer the funds into my account because of an email floating in the ether. This email was supposed to confirm the release, despite the buyer already doing so. Flippa did not care, and was very unresponsive and uncaring about the entire deal. As of writing this, I still do not have my $10,000 and do not have my Shopify or domain name anymore. Hopefully, I will get my money or business back.

Service
Value
Shipping
Returns
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Thumbnail of user cz49
1 review
8 helpful votes
February 18th, 2023

Such unprofessional support. They allowed a seller to cancel a $10,000 transaction through their platform and I lost over $2,000 to get the money back.

To add insult to injury the seller reported my account and I got suspended and now banned for no apparent reason.

This is a warning to all of you wanting to try and purchase through flippa to DON'T go into it.

Use alternative services.

UPDATE:

Flippa is illegally refusing to remove my data from their website and services for over a year now. To add to unsult, somehow my data was leaked from Flippa and i'm getting scam sms to as "A Premium Flippa Buyer."

Stay away from Flippa!

Thumbnail of user nicolep480
2 reviews
6 helpful votes
November 29th, 2021
Verified purchase

Don't rush in make sure you check all the fine print. Make sure the seller is set up correctly for transactions from the purchase via escrow. If not don't go there. Walk away.

Thumbnail of user rutvikp2
1 review
0 helpful votes
January 25th, 2024

Subject: Urgent: Request for Action on Pending Tickets

Hello Ian, Anhijeet, and Francisco,

I hope this message finds you well.

I am Rutvik, and you can find my profile here: [Your Flippa Profile Link](https://flippa.com/users/*******). I am writing to inquire about the status of the following support tickets:

1. Ticket ID: [*******](http://support.flippa.com/hc/requests/*******)
2. Ticket ID: [*******](https://support.flippa.com/hc/requests/*******)

It has come to my attention that there are pending issues with Pakistani sellers on the platform. If necessary actions are not taken promptly, I feel compelled to share my feedback on platforms such as Trustpilot and Sitejabber by this evening.

As a trusted seller with a 100% rating, it is disheartening to witness potential scams from sellers in the community. I kindly request that you thoroughly investigate the matter and take appropriate action against these individuals.

Your swift response and resolution of this matter will be highly appreciated. In the absence of a timely update, I may feel obligated to bring the issue to the attention of Flippa's investors.

Thank you for your prompt attention to this matter.

Best regards,
Rutvik

Tip for consumers:
Subject: Urgent: Request for Action on Pending Tickets

Hello Ian, Anhijeet, and Francisco,

I hope this message finds you well.

I am Rutvik, and you can find my profile here: [Your Flippa Profile Link](https://flippa.com/users/2669012). I am writing to inquire about the status of the following support tickets:

1. Ticket ID: [963365](http://support.flippa.com/hc/requests/963365)
2. Ticket ID: [963880](https://support.flippa.com/hc/requests/963880)

It has come to my attention that t

Products used:
Subject: Urgent: Request for Action on Pending Tickets

Hello Ian, Anhijeet, and Francisco,

I hope this message finds you well.

I am Rutvik, and you can find my profile here: [Your Flippa Profile Link](https://flippa.com/users/2669012). I am writing to inquire about the status of the following support tickets:

1. Ticket ID: [963365](http://support.flippa.com/hc/requests/963365)
2. Ticket ID: [963880](https://support.flippa.com/hc/requests/963880)

It has come to my attention that there are pending issues with Pakistani sellers on the platform. If necessary actions are not taken promptly, I feel compelled to share my feedback on platforms such as Trustpilot and Sitejabber by this evening.

As a trusted seller with a 100% rating, it is disheartening to witness potential scams from sellers in the community. I kindly request that you thoroughly investigate the matter and take appropriate action against these individuals.

Your swift response and resolution of this matter will be highly appreciated. In the absence of a timely update, I may feel obligated to bring the issue to the attention of Flippa's investors.

Thank you for your prompt attention to this matter.

Best regards,
Rutvik

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidm7715
1 review
6 helpful votes
July 24th, 2022

I had been with Flippa for 3 years with no issue. Heard from some sellers in the past about Flippa banning their account for no reason. Well, that happened to me. I had sold and bought over $60,000 on there with a 100% rating.
One afternoon, I got a message saying that my account is banned. They tried to link an auction that I had sold, to a bogus auction and said that I had duplicate accounts. This kind of ban happens all the time, on there. Not sure if there were other, hidden motives behind it.

Thumbnail of user grege293
1 review
0 helpful votes
October 21st, 2023

Flippa's tactics to sell your business are in the best interest of their broker only. They have an exclusivity clause that locks you in to using only them to sell your business. And charge you gy the month for the privilege! Beware! They will grossly under value your business by talking you into low EBITDA values only with zero accounting for goodwill or discretion spending etc..

Products used:
Broker service

Service
Value
Thumbnail of user mardo.s
1 review
2 helpful votes
November 13th, 2023

Scammers. They will charge a 50USD listing fee and then will not list the business. The reason they told me that i wanna sell my business at too high a price. I fact the price proposed was the price i had sold 100 similar businesses.

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Thumbnail of user patrickg1034
2 reviews
8 helpful votes
June 6th, 2023

This website is full of scam sellers. I bought 3 sites and 2 were complete scams. You've been warned. Shopify closed their exchange because of so many scams. They're all on here now.

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Value
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Thumbnail of user eddiee134
1 review
0 helpful votes
April 25th, 2023
Verified purchase

Excellent support as always. I have been using Flippa full time now for three years and I can't emphasise how great that support has been on the platform. I always get a responce from Flippa within 24 hours which helps me to sell my stores and is one of the reasons why I prefer Flippa over a number of other website selling platforms I have tried. Thanks team! - Eddie

Thumbnail of user bobbyc222
1 review
8 helpful votes
December 19th, 2021

Such a bad customer service. None of my questions was answered. Horrible experience. They were passing my questions to a different employees for whole 2 weeks (i just wanted to have phone call with them so they can tell me tips on hot to sell my store in a right and safe way-$200.000 worth with their potential broker) but nothing happens. Don't recommend

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Thumbnail of user sloaneh7
1 review
8 helpful votes
August 19th, 2022
Verified purchase

Tl: dr - Foreign company that pushes to obtain the information you will have to work hours or days to produce. While you have provided all the info that your business/website has existed for years. All while listing Chinese drop shippers that want a cool million for their website.

So like anyone I found the site on Google liked the easy-to-fill-out listing process and thought this should be an easy sale. For one this company is run by Indians, India has a HUGE issue with e-commerce and telemarketing scams. So there is on red flag. I was then asked several significant questions about the business requesting I provide extensive information, invoices P&L statements proof of revenue etc. Given I'm not comfortable disclosing the internals of a business to anyone, for the simple fact they can simple "reverse engineer" how to duplicate the business have all your vendors and the structure of the business that is also a red flag. I'd be happy to disclose that to a buyer, not the random person I have no NDA with. Speaking of NDA's Flippa prices start at $29 but selles packages in the hundreds or services at $99 and up. Easily you could spend $200 to $600 just to list the site for one month. Eventually, this devolved into an S-show of three to five staff asking me questions calling and aggravating me to provide information that had little bearing on selling the site. Once you review the listing you will see glaring holes in the listing where they have allowed trash to be posted. It was an aggravating and insulting process.

Products used:
e-Commerce sales site

Service
Value
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Thumbnail of user gnsservicesllc
1 review
0 helpful votes
December 28th, 2023

IF YOU HAVE BEEN SCAMMED BY THEM MAKE SURE TO GO TO THE FTC, ATTORNEY GENERAL OF TEXAS AND OF COURSE IC3 INTERNET CRIME DIVISION and submit complaints.
They stole from me thousands. If you are also a victim please make sure you contact
1 FTC
https://reportfraud.ftc.gov/#/assistant
2 IC3 (Internet crime division)
https://complaint.ic3.gov/
3 attorney general of texas
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Their address in the usa is
310 Comal St. Austin, Texas *******, US.

They stole from me thousands! I paid for a business and got nothing in return and they offer 0 help

Tip for consumers:
i got nothing in return for my money

Products used:
none

Service
Value
Shipping
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Thumbnail of user anassh
3 reviews
4 helpful votes
March 31st, 2023

First, I have an issue, they have responded positively and fixed it.
They need to change some policy and they will do great

Thumbnail of user bostjanj1
1 review
13 helpful votes
August 1st, 2021
Verified purchase

First, Flippa takes its commission as soon as the sale is marked as completed. But if a buyer doesn't go through to the end via Escrow, or requests a chargeback on Paypal, the Flippa still holds on to their fee.
Second, sellers can hide abusive or hurtful (wrong, malicious, etc.) comments, but Flippa admins un-hide them before the sale is made. Therefore, potential buyers can get a wrong impression of the listing, even if the comments are false.
Last but not least, there are many, many, many scammers on Flippa, trying to sell sites with falsified data.

Overall, I'm never gonna use Flippa again. Ever.

Thumbnail of user stephbrownwin34
1 review
4 helpful votes
May 3rd, 2023

I do not recommend at all. Buyers have no protection and are easily scammed. The platform owners don't care about buyers and never respond to queries. I would steer clear as a buyer!

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Thumbnail of user marketab2
1 review
6 helpful votes
March 7th, 2022

My friend tried to register to your platform but the minute he submitted his id he got banned. Do you have something againts Czech people? And now you are threatening me with a ban too?

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Thumbnail of user michaelr112
2 reviews
17 helpful votes
November 30th, 2022

After a long and tumultuous journey with this platform, today I finally packed my bags, asked them to remove any of my personally identifiable information and I closed my account, never to return!

Thumbnail of user blissblack4
1 review
1 helpful vote
August 17th, 2023

In case your account is suspended by Flippa (fraud) team, please don't pay the invoice they ask you to pay. Once you complete invoices and make payments, the Flippa (Fraud) will ban your account stating different terms which are not disclosed and may they show a connections with other accounts as well.

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Thumbnail of user flippas
Flippa S. – Flippa.com Rep

We expect all of our users to comply with our Terms of Service, which are agreed to when you create a Flippa account and again before any listing is launched. These Terms include the obligation to pay our listing package fees and a Success Fee upon completion of a successful sale. Whenever we discover actions by users which seriously contravene our Terms and endanger other users and our marketplace integrity, we take quick action to remove them from Flippa.

Thumbnail of user franks2006
1 review
2 helpful votes
February 26th, 2023

The place is full of criminals and liers I think Flippa cover them because wants to take money the only way we have is to advice others about this behaviour.Stay away liers ready to do something to you.

Tip for consumers:
Escape!

Products used:
Flippa website most orrible experience ever!

* Flippa.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
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From the business

Flippa is the entrepreneur’s marketplace, where you can discover new business opportunities. We are the world’s number 1 destination for buying and selling online businesses.

Business History

Founded in 2009, Flippa exists to support the small business ecosystem so that any business owner or buyer can sell or acquire a business.

Flippa is the leading platform and network connecting online business owners with buyers all over the world. Flippa leverages more than 120,000 buyers representing $1.2bn in purchasing intent.

Each month, over $41m worth of business value is listed for sale on Flippa and nearly 500,000 business owners and buyers visit Flippa to sell or buy businesses between the prices of $5,000 and $5,000,000.

Owners of eCommerce, SaaS, Marketplace, Fulfilled by Amazon, Content, Advertising and other online businesses choose Flippa because it’s the easiest place to list and showcase, best place to connect and negotiate and the safest place to transact.

Company Representative

Thumbnail of user flippas
Flippa S.
Flippa Customer Success
Typically does not respond to reviews
Flippa is the entrepreneur’s marketplace, where you can discover new business opportunities. We are the world’s number 1 destination for buying and selling online businesses.

How do I know I can trust these reviews about Flippa.com?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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