• Fontana Showers

Fontana Showers

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Overview

Fontana Showers has a rating of 4.81 stars from 215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fontana Showers most frequently mention customer service, great quality, and water pressure. Fontana Showers ranks 7th among Bathroom sites.

  • Service
    93
  • Value
    100
  • Shipping
    88
  • Returns
    63
  • Quality
    96
Positive reviews (last 12 months): 100%
Positive
33
Neutral
0
Negative
0
11
See all photos

What reviewers want you to know

Positive highlights

  • And indeed, the customer service is as good as described by this fellow Sitejabber reviewer.
  • Fontana showers are so beyond relaxing once installed.

Critical highlights

No critical highlights yet

How would you rate Fontana Showers?
Top Positive Review

“I love it”

BIANCa P.
2/2/24

I love my Fontanshowers bathtub. It's spacious, comfortable, and the perfect place to unwind after a long day. Fits perfectly in my bathroom. Makes it extremely hard to get out of it.

Top Critical Review

“Poor quality/worse customer service”

Breanna D.
11/4/22

You can enjoy a lecture from their customer service team after they send you broken merchandise and then refuse to respond to multiple emails. After they have already sent you incorrect items delaying your replacement or remodel for weeks. Warranty is 30 days per Sophia at their company. You get what you pay for.

Reviews (215)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (52) fontana showers (52) quality products (14) shower system (18)
Thumbnail of user biancap110
1 review
0 helpful votes
February 2nd, 2024

I love my Fontanshowers bathtub. It's spacious, comfortable, and the perfect place to unwind after a long day. Fits perfectly in my bathroom. Makes it extremely hard to get out of it.

Value
Shipping
Quality
Thumbnail of user v6923482
1 review
0 helpful votes
March 29th, 2024

Fontana showers bathtubs are pure luxury. Soaking in one has become my new favorite thing to do daily after a long day at work! I couldn't begin to express the excellence of customer service and how they answered every single question I had in a timely manner!

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Thumbnail of user victoriam1529
1 review
0 helpful votes
March 8th, 2024

I could not be more happier with the Fontana showers set. The id is so amazing I told all of my friends about it, that shows how amazing it is. I most definitely highly recommend

Tip for consumers:
No

Products used:
Shower head

Thumbnail of user kaylak431
1 review
0 helpful votes
March 13th, 2024

Fontanshowers made my bathroom dreams come true. Their shower set I ordered was simply amazing and extremely easy to install. Made my bathroom look modern and elegant.

Service
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Thumbnail of user shannons1453
1 review
0 helpful votes
June 21st, 2023

I wasnt expecting much when I ordered this, thinking that it would be the same as any other LED shower head. Nothing impressive about it, but i am pretty happy with choosing it. It works well and all the features were present as was advertised.

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Value
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Thumbnail of user crystall640
2 reviews
0 helpful votes
February 7th, 2024

Fontanshowers' faucets are not only functional but also makes it look amazing! They make the look of any bathroom or kitchen very pleasing.

Products used:
Fontanshowers' faucets

Thumbnail of user austint315
1 review
0 helpful votes
February 8th, 2024

These cool looking faucets are amazing they have motion sensors and they look great I would definitely recommend

Products used:
The faucets

Service
Value
Shipping
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Thumbnail of user breannad41
1 review
0 helpful votes
November 4th, 2022

You can enjoy a lecture from their customer service team after they send you broken merchandise and then refuse to respond to multiple emails. After they have already sent you incorrect items delaying your replacement or remodel for weeks. Warranty is 30 days per Sophia at their company. You get what you pay for.

Products used:
Faucets and plugs

Service
Value
Shipping
Quality
Thumbnail of user melissak1424
1 review
0 helpful votes
November 5th, 2023

I could not be anymore pleased with this company! The finished product is beautiful! The fact that I can precisely set the water temperature to fit my needs that day is a definite added plus! This was also more affordable than the other options out there. Thank you!

Service
Value
Quality
Thumbnail of user tarynm59
1 review
0 helpful votes
November 5th, 2023

At first, I was undecided on what kind of shower I wanted to replace my previous one. However, after finding Fontana Showers, I'm positive it was the right choice. The beauty and quality of my new shower is absolutely amazing! I love the LED lights! I'm so pleased with my shower and how it compliments my bathroom

Products used:
Fontana Shower with LED lights

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Value
Shipping
Quality
Thumbnail of user ashleyg1283
1 review
0 helpful votes
December 3rd, 2023

Fontanshowers' faucet selection is very nice. I found the perfect one for my bathrooms renovation. It's so fitting for my needs. I would recommend them.

Thumbnail of user kayrose2822
2 reviews
0 helpful votes
January 10th, 2024

Fontanshowers' auto soap dispenser has made handwashing very easy and convenient! The touchless feature is such a plus especially during covid.

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Thumbnail of user freds776
1 review
0 helpful votes
January 14th, 2023

Tired of the spam never subscribed no way to opt out. Stop sending me your crappy emails. If there was another way of stopping the madness let me know

Tip for consumers:
Stop the spam

Products used:
Stop the spam

Service
Value
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Thumbnail of user marcusl208
2 reviews
0 helpful votes
October 9th, 2023

For the price and the way it has been advertised the FontanaShowers Brushed Nickel Ceiling Mount Rainfall Shower Set With Thermostat Mixer Jet Spray And Handshower. Is a great price. BTW got it on sale and did not have to pay full price. One set back was installation manual not detailed. But Customer Service at Fontana emailed us a better one.

Quality
Thumbnail of user chelseab333
2 reviews
0 helpful votes
July 15th, 2023

Beyond its visual appeal, the functionality of this shower system is better than the rest. The water pressure is invigorating and consistent, providing a truly indulgent showering experience. I particularly love the thoughtful design elements such as the adjustable showerhead and body jets and precise temperature control which allows me to customize my shower to suit my preferences. Highly recommend!

Value
Quality
Thumbnail of user hannahp520
2 reviews
0 helpful votes
April 3rd, 2023

Omg im so in love! This is one image of what it looks like installed, probably why I went for it because I can already see how it would look like after the installation. Was not disappointed, it looked gorgeous. Your bathroom will definitely improve, in terms of aesthetics! Highly recommend!

Service
Value
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Thumbnail of user joelt141
1 review
0 helpful votes
March 28th, 2021
Verified purchase

Looking back on our experience with Fontana Showers now is pretty comical... They messed up our experience in pretty much every way possible. We purchase a beautiful 3 set matching brushed nickel shower system for almost $1700 but when It arrived it was the wrong parts put together and the controller was some Chinese model that the plumbers had a very difficult time installing because there were no instructions. Then the controller started leaking so we had to fix that, while we are waiting for the new parts to arrive we realize that the pipe fittings were the wrong type of thread for American pipe thread. So now we had another order being sent to us with the correct pipes. The second replacement order arrived and the knobs didn't look anything like what the picture on the website look like and she said that that's all they had in the warehouse so they just sent it to us! Probably the most funny was how they kept sending multiple orders of showerheads and they kept sending 12 inch showerheads when we ordered 10 inch, the showerhead supposed to have the wideband around the top but it was a skinny one that didn't look anything like the picture but there again they said at the warehouse sent the wrong one so they sent us another order this time two of the wrong showerheads arrived LOL. After more orders than I can count we finally canceled had the plumbers come out remove the whole system because we never got the right parts and after about three weeks we got a full refund.
I'm actually convinced that the office staff does not communicate with the warehouse and warehouse actually just sends whatever is closest at hand without even looking at the order LOL. It was very agonizing at the time because we were trying to finish our new bathroom but now looking back on it it is laughable, they literally were just grab whatever part was on the shelf nearest them and send it to us hoping it would fit. I would have no confidence if I were to order something from them again that what I ordered actually showed up. SEE BELOW
See the attached picture? I still have two of the showerheads in my garage that they sent even after we requested a refund LOL! They had no idea what was going on at the warehouse. Anyone want one of these? I can't guarantee that the pipe threads are American though...

Products used:
Shower

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Shipping
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Thumbnail of user brittanyn384
3 reviews
0 helpful votes
September 17th, 2023

Was ecstatic when had it installed however the excitement died down after one of the jets started to malfunction. I called the plumber who installed it and he told me something was wrong with it and had better ask for a replacement. So I did, and they were kind enough to send one right away which was nice but still very upsetting because now I have to go through the hassle of having it delivered again then reinstalled so it will be a while before I can use it again.

Value
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Thumbnail of user jenniferg3246
1 review
0 helpful votes
November 6th, 2023

We got this during the pandemic. It was about 50% off. We were glad we was able to get it then because we wouldn't have been able to if it weren't on sale. Anyhow, the Jets are good, water pressure is strong and consistent and weve not had any problems with them ever since they were installed. I must say that this a good product at a reasonable price.

Products used:
Bath Tub

Service
Value
Shipping
Quality
Thumbnail of user ashleyf753
2 reviews
0 helpful votes
August 6th, 2023

I got this shower head to pair with the antique finished shower head that we already own. This one being fairly new, the colors do not match but I am hoping that will change as time goes by (not sure how though since the old shower head is bound to lose its color as well). Anyway, aside from that there isn't anything else to complain about. The jets are good and fit perfectly with the existing plumbing.

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Thumbnail of user bayleem12
1 review
0 helpful votes
November 15th, 2023

The showerhead from Fontanshowers is a game-changer. It's hygienic and works flawlessly. Easy to install!

Products used:
Shower head

Thumbnail of user ashleyh1548
3 reviews
0 helpful votes
June 12th, 2023

I have seen those shower sets with body sprays, but since their too much for me since I'm on a budget, I decided to go for this one. I still think about those jets everyday and wonder if I should have gotten them, but this is turns out to work wonderful for me. It arrived as agreed, and the installation was pretty easy. The handheld shower hose is long enough as well, pretty convenient, and the handheld itself is nice to the grip. Great product for the price.

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Thumbnail of user michellek601
1 review
4 helpful votes
August 29th, 2020

Buyer Beware! Worst customer service I have ever experienced! Do yourself a favor and do not buy a product where they can't supply you with replacement parts, they yes you to death but never return your call. They act confused everytime I call about the same issue since May 2020 and now we're into September. Just horrible!

Thumbnail of user alysia.nicole2913
1 review
0 helpful votes
July 7th, 2023

First of all, the design of the Fontanashowers shower system is downright stunning. It brings a touch of modern elegance to my bathroom, elevating the overall aesthetic of the space. The sleek and contemporary finish, combined with clean lines and high-quality craftsmanship, creates a luxurious and upscale feel. It truly stands as a centerpiece in my bathroom, attracting compliments from everyone.

Thumbnail of user amandas2912
1 review
0 helpful votes
August 6th, 2023

I absolutely love this and would recommend to anyone looking for new body jets in their bathroom. Overall a great product! The body jest looked great and solid, and the water pressure coming out of them is just right. I don't remember the last time had a refreshing and rejuvenating bath, but sure that with these jets, going to have them for a long time to come.

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