• FreeUp

Overview

FreeUp has a rating of 4.89 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreeUp most frequently mention customer service, freelancer marketplace, and long term. FreeUp ranks 10th among Freelancing sites.

  • Service
    12
  • Value
    12
  • Returns
    3
  • Quality
    9

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

  • Freeeup is the best freelancer marketplace I have ever used.

Critical highlights

No critical highlights yet

How would you rate FreeUp?
Top Positive Review

“The BEST Marketplace For Freelancers (Look No Further)”

Austin D.
6/10/19

I've spent hours of my time on top of thousands of dollars on hiring from a variety of sites like Upwork and Fiverr. NONE OF THEM compare to FreeeUp... not even close! FreeeUp is a marketplace for freelancers that actually values both parties. Their VAs are highly qualified, phenomenal at communication, and (honestly) more organized than I am! I'll never look anywhere else when hiring again. Thanks to Nathan and the FreeeUp team for providing such a killer platform

Top Critical Review

“Abolutely would not recommend”

Alex A.
4/21/22

Pros: - You don't have to pay to apply for a job. Cons: - Low hourly rates available, very few offers with rates above $15 per hour. - Very few offers available. - Very long interview process. Overall, it might take hours to go through their chats, videocalls, etc. But then 99.9% of the clients are not being serious about offering a job and most of them are not even legit, most of them are startups or sidehustlers. They almost never come back to you or it takes them so long to "think about it", that when they do come back, you're already busy with other projects (that you received from other, more trustworthy platforms) Overall, it takes so much time to just go through this interview process, that it's not even worth the effort. - I've been using this platform for over two years with zero complains from my clients. Then all of the sudden they simply blocked my access without even notifying me in advance. They explained to me, that because I have a Russian passport, they have to stop working with me out of fear of further sanctions from the US government, etc. etc. Even though I don't even live in Russia! They answered me that in order to stay on the platform, I will have to submit an application using an ID of a different country. Like, seriously? Are you really asking me to change my citizenship just to stay on your platform? Their email to me was full of hypocrisy and discrimination. Overall, I would not recommend this platform to anyone. There are far better platforms out there.

Reviews (104)

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Reviews that mention popular keywords

freelancer marketplace (26)
Thumbnail of user austind54
1 review
0 helpful votes
June 10th, 2019

I've spent hours of my time on top of thousands of dollars on hiring from a variety of sites like Upwork and Fiverr. NONE OF THEM compare to FreeeUp... not even close!

FreeeUp is a marketplace for freelancers that actually values both parties. Their VAs are highly qualified, phenomenal at communication, and (honestly) more organized than I am!

I'll never look anywhere else when hiring again. Thanks to Nathan and the FreeeUp team for providing such a killer platform

Thumbnail of user mannyc13
1 review
0 helpful votes
July 10th, 2019

At Helium 10, our biggest bottlenecks have been our workforce -- growing faster than we can find qualified people to fill positions.

Finding the right people is tough. Freeeup made it easy for us to hire an EA when we really needed it. Nathan and his team vet the workers to ensure we're getting top talent to help scale our business. And they are ultra responsive at FreeeUp. Highly recommended.

-Manny Coats, CEO Helium 10

Thumbnail of user shailyh
1 review
1 helpful vote
March 2nd, 2019

First off, I nearly died when I got a call from Nathan who owns the company to thank me for signing up. That is not something I experience from any company. I wanted to hire a writer and they sent me 3 well vetted writers in a beautiful email intro. I picked one and she did a nice job. It was a great way to try out the service. I have since sent out this group to my friends. Big fan!

Thumbnail of user aayshavasikalis
1 review
0 helpful votes
March 8th, 2023

Very good app very useful app. Aap is platform se apna business start kar sakte ho. Mene b is app ke jariye apna business start Kiya he very useful. Thank you freeup

Products used:
Shoes dress material

Service
Value
Shipping
Returns
Quality
Thumbnail of user marke653
1 review
0 helpful votes
May 3rd, 2019

The website's interface is incredible! It's a great platform for getting new clients.

If you're a freelancer like me, you should give this site a shot.

Thumbnail of user angeloc51
1 review
0 helpful votes
July 5th, 2019

Sure, you've heard about different online job sites and you wondered which is the best of them all. This 2019, FreeeUp emerges as a superb and promising freelancer marketplace. Their 24/7 support, flexible platform, expert freelancers and hands-on CEO will make it the next biggest thing... or is it already? So excited to see them on top! Kudos.

Thumbnail of user bradv32
1 review
0 helpful votes
June 3rd, 2019

After Nathan came on my podcast I decided to try out FreeeUp as I was in need of some strategic advice with regards to my FB ads and customer funnels. I received 5 freelancers ready to help within hours. I ended up using a guy who has dramatically improved my business.
FreeeUp was also very personable and attentive to my exact needs. Would definitely use them again!

Thumbnail of user crystalb183
1 review
1 helpful vote
August 27th, 2019

I have been a freelancer since 1999 and in 2016 I was contacted by Nate and his team to see if I would be interested in Freeeup. The best decision I have ever made! I don't worry about clients, or getting paid or even marketing myself. Which allows me to have more balanced happier life! Thanks Freeeup!

Thumbnail of user mariae144
1 review
0 helpful votes
January 17th, 2019

Nathan and his team provide amazing customer service. Every time I've requested a freelancer, they've fulfilled the request within 24 hours. That turn-around time is a huge benefit if you need to move quickly on a project. Every freelancer I've spoken to has been extremely talented and the ones we've worked with have really helped streamline our business. I couldn't reccommend FreeeUp enough.

Thumbnail of user iyns
1 review
1 helpful vote
February 18th, 2019

I've been using FeeeUp for a few months now and it's proving to be the best tool in my entrepreneurial tool bag! I've hired two free-lancers for two different needs and they are both saving me a ton of time and stress. I'm in the process of hiring a 3rd for another service. FreeeUp takes a lot of the hassle out of sifting through applicants by sending me qualified individuals that can meet my needs.

Thumbnail of user markv190
1 review
0 helpful votes
April 14th, 2019

This is the best freelancing platform that I've used so far in my 10+ years of working as freelance web developer / programmer. It's not only a client-friendly platform but also a platform that cares for its freelancers. Here you'll find the best talents in web development and e-commerce.

Thumbnail of user joshs383
1 review
0 helpful votes
July 29th, 2019

We have used FreeeUp for over a year and have consistently been impressed by the quality of people sourced through the platform. The freelancer marketplace takes vetting seriously, and works to ensure that freelancers placed into opportunities are the right fit and will have sticking power. And if by chance the freelancer doesn't end up working out, they offer ready replacements who can step right in and support to ensure a smooth transition. We have used other marketplaces before, and FreeeUp, in terms of quality, stacks right up there with the best.

Thumbnail of user rodneys89
2 reviews
2 helpful votes
October 16th, 2019

I am a professional 3D/2D/Motion Graphics animator, with more than 30 years' experience across multiple media industries.

In my career I have used every kind of job search method imaginable, from professional Headhunters to online Job Boards and everything in between. The problem has always been the same - no matter how you FIND work, what happens afterward is the key to a lasting Client relationship... especially if you work Remotely.

Freeeup is the only Freelancer Marketplace I have used which really delivers on the things that matter most: providing well-defined guidelines for the Freelancer/Client relationship, functioning as a liasion with everyone's best interest in mind, managing the billing/payment process - and doong so in a friendly, efficient and transparent manner.

After a very productive year, with Freeeup as my sole source of work, I am convinced that this is the best "Mutual Benefit" Freelancer Marketplace out there.

Thanks to the helpful, professional Freeeup staff for providing us all a winning Job-management platform that really works.

Rod Stafford

Thumbnail of user arianem8
1 review
0 helpful votes
June 23rd, 2019

The best freelancer marketplace online. Its very convenient cause the payout is everyweek and you get what you pay for. You can also work multiple projects and rates are way higher than other freelancer marketplace! Also, the founders sir Nathan Nathan Hirsch and sir Connor Gillivan are very kind, humble and welcoming. They would treat you like a family, Its worth it. AWESOME! I give you the freeeup AAA+++ 100% review.

~ARIANE

Thumbnail of user brennenb
1 review
1 helpful vote
April 2nd, 2019

As a digital agency, we have a long list of specialized positions that need to be filled to successfully deliver on client expectations.

Having a way to find dedicated experts that are available on a contract basis for work between 5 and 20 hours per week through FreeeUp has been a huge contributor to our recent growth.

Products used:
Hourly Freelancer Services

Service
Value
Quality
Thumbnail of user ahmedw15
1 review
1 helpful vote
November 15th, 2019

I can't believe how surreal they are. The customer care service is faster than you could ever imagine.

Thumbnail of user mirad4
1 review
0 helpful votes
July 24th, 2019

Great clients - you'll find long-term and very nice clients here.

The internal support team is available 24/7 - friendly and accommodating.

Nate - the CEO of the company is very helpful and hands-on to his business.

Payment - you got to chose monthly, bi-monthly, or weekly. No hassle with payments using Paypal or Payoneer.

Schedule - you got to choose your schedule, just tell FreeeUp of your preferred schedule or availability.

Rate - set your own rate.

Service
Value
Quality
Thumbnail of user mhardyc
1 review
0 helpful votes
May 23rd, 2019

I've joined the community and met my first client in a span of 3 hours (YES!).
The marketplace is truly a pool of highly-seasoned freelancers that can help not only leverage, but catapult any business that decide to hire through FreeeUp marketplace.
I could say that this is the best Freelancing platform ever, as their support team is EXTRA responsive and everything is done conscientiously.
Nathan, the FreeeUp Marketplace CEO is such an understanding leader. He has traits no other CEO has- such as becoming hands-on in almost everything.
I can say I'm definitely blessed to become a part of FreeeUp.

Thumbnail of user jahredm
1 review
0 helpful votes
February 9th, 2019

Three best marketplace for freelancers, you get the variety and quality you need for your team. I'm able to get a year's worth of work done in a couple months my task list shrinks drastically every week. I love it such a great service!

Thumbnail of user alejandror39
1 review
1 helpful vote
February 2nd, 2019

Have hired my best content writer and VA so far.

I like how I can trust that freeeup will find someone super qualified on my behalf.

Things to improve: UI of site

Thumbnail of user christanh
1 review
0 helpful votes
February 7th, 2019

I have been outsourcing for years, and used a bunch of different platforms. I can say with all sincerity that FreeUp has been the best experience I have had. I didn't have to spend my time sifting through a bunch of applicants or trying to interview countless people. I just put in a description of what I was needing done and FreeeUp did all the work in the background and suggested someone I can use within an hour.
I hired them instantly and my job was done super fast!
Great platform guys!

Thumbnail of user marko511
1 review
2 helpful votes
December 3rd, 2020

I've been a working, professional, freelance copywriter for over 20 years and have an extensive portfolio. I'm sorry to report that in the three months I've been registered with FreeUp, I have not received what I would regard as a single legitimate client referral. The 'clients' have all been either flakes or no-shows. ALL. OF. THEM. I'm beginning to wonder if this is a fake-it-til-you-make-it startup. Maybe another Theranos.

Thumbnail of user nathanh155
Matt H. – FreeUp Rep

Hey Mark,

I wanted to reach out personally to thank you for taking the time to share this feedback. Even “tough” feedback is necessary to address where we can improve.

I’m happy to say we are already actively making improvements to address the concerns you’ve listed. Communication between clients and freelancers is so important. While we can’t guarantee that every client will be as responsive as our incredible freelance team, we are currently making updates that make communication easier and more streamlined on our platform.

I am sorry that you had this experience and, if you’re open, would be interested in the details of the job requests that were an issue for you. If you’d like, please email me at Matt@freeup.net.

Again, thank you for sharing your feedback. Even when critical, it helps us make our system better for everyone.

Thumbnail of user brankas1
1 review
1 helpful vote
October 27th, 2019

FreeeUp is absolutely the best freelancer marketplace that exists. I used many different marketplaces for my freelance business, (I'm graphic designer, btw) but neither one can not compare with FreeeUp.
They really accept just 5 star freelancers and the FreeeUp team are really a 5 star professionals. They are very caring and always there for a support.
FreeeUp is definitely a freelance business came true!

Thumbnail of user katrinab81
1 review
0 helpful votes
November 1st, 2019

Freeeup takes care of their freelancers. They have an internal support team that you can turn to 24/7. They keep things simple and easy from job application, to negotiation of rates, to tracking your clients/pay, to getting paid. They have nice clients and plenty of long term projects as well.
If you're a freelancer, you've got to have Freeeup!

Thumbnail of user duyn6
1 review
0 helpful votes
August 26th, 2018

FreeeUp takes the uncertainty of screening people away and lets you focus on the thing that matters the most: working with VAs.

The whole process is transparent, there are no hidden fees. The team at FreeeUp is very responsive and Nathan is super hands-on with all of his clients' queries which I really appreciate.

I literally only had to spend less than an hour on the phone with his recommendations before making a decision. I would highly recommend FreeeUp to anyone out there looking for VAs. Kudos to Nate's team!

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Thumbnail of user nathanh155
Matt H.
VP of Strategy
Typically does not respond to reviews

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4.9
104 reviews
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