• G3 Visas

G3 Visas

Overview

G3 Visas has a rating of 4.88 stars from 398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G3 Visas most frequently mention customer service, great experience, and new passport. G3 Visas ranks 9th among Travel Visas sites.

Positive reviews (last 12 months): 100%
Positive
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Neutral
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What reviewers want you to know

Positive highlights

  • G3 really helped make the visa process less intimidating.
  • From the moment I started working with Julio Carrillo he was a pleasure to work with.

Critical highlights

No critical highlights yet

How would you rate G3 Visas?
Top Positive Review

“Passport came way quicker than I expected”

Andrew M.
5/21/23

Passport came much faster than I was expecting; 4 days from them receiving my application. I payed for the 'mission critical' tier. Yes, I could have made an appointment with the US passport service and traveled another city that had an office and handed in the application myself and saved a little money, but with the travel expense I doubt I would have saved much money, and with the convenience, this service was well worth it, to me. These guys were the only expedited passport service, of the several I looked at, who actually picked up the phone when I called them and that gave me the confidence to go with them. They helped me along the way and answered all my questions. I would used the service again if I needed to in a heartbeat

Top Critical Review

“Not a place I would use again”

Ramzi N.
7/12/22

We got our passport in time but in I will never use this agency again. Our main point of contact was rude most of the time and not very patient. Every time I called her it sounded like I was bothering her. For a payment of 800 dollars I would have expected far better service and at least someone that pretended to be nice. I have used Rushmypassport.com 5 previous times and a great experience. I rarely write reviews but I though it was necessary to do this one. We are all busy and when we pay for service it should be provided with kindness.

Reviews (398)

Rating

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Reviews that mention popular keywords

visa process (5) julio carrillo (5) customer service (6) joe mcgurn (3)
Thumbnail of user corak34
1 review
0 helpful votes
November 1st, 2022

I was skeptical of spending a larger amount for an expedited passport and having it not work out. I am so happy I tried! My expedited passport was sent to me MUCH quicker than I expected. A huge thank you to Janine A at G3 Visas. She walked me through the entire process, and was extremely helpful, kind, and responsive. Thank you!

Service
Value
Shipping
Quality
Thumbnail of user andrewm2840
1 review
0 helpful votes
May 21st, 2023

Passport came much faster than I was expecting; 4 days from them receiving my application. I payed for the 'mission critical' tier.
Yes, I could have made an appointment with the US passport service and traveled another city that had an office and handed in the application myself and saved a little money, but with the travel expense I doubt I would have saved much money, and with the convenience, this service was well worth it, to me.
These guys were the only expedited passport service, of the several I looked at, who actually picked up the phone when I called them and that gave me the confidence to go with them. They helped me along the way and answered all my questions. I would used the service again if I needed to in a heartbeat

Service
Value
Shipping
Thumbnail of user danh103
Dan H.
11 reviews
18 helpful votes
April 8th, 2019
Verified purchase

G3 made the process of applying for my renewal very simple and easy to do. My passport arrived today, about one week faster than advertised. I'm completely satisfied with this service! BTW, I did have several questions along the way. My phone calls were always answered promptly by a helpful specialist, not a recorded message.

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Falcon T.
1 review
0 helpful votes
February 1st, 2020
Verified purchase

This is the easiest visa process I have ever done for a client. He was amazed how quickly I got this accomplished. Made me look good, thanks G3!

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Leslie N.
1 review
0 helpful votes
February 9th, 2020
Verified purchase

I did have a very good overall experience going through g3visas to renew my passport very quickly. They're comments in-between guidance was very helpful and positive. I would definitely use them again or recommend them to others.

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SAMUEL B.
1 review
1 helpful vote
January 25th, 2019
Verified purchase

Joe was incredibly responsive: he caught an error earlier on in my application process that could've resulted in a delay: he provided reasonable corrective action in the most timely efficient manner possible and literally saved the day in getting my passport back in time for a trip. I can't say enough good things about G3 and in particular Joseph's assistance on my particular application.

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kkotzian T.
1 review
0 helpful votes
June 1st, 2019
Verified purchase

Joe & Janice did a wonderful job in helping me out. They are really on your side and dedicate themselves to helping. Thanks guys.

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PATRICIA T.
1 review
1 helpful vote
August 29th, 2019
Verified purchase

G3 did as advertised. The embassy was on vacation so it took longer to get my visa but it came as soon as possible.

Thumbnail of user mandif5
Mandi F.
1 review
0 helpful votes
September 24th, 2019
Verified purchase

From the moment I met Janice, I was immediately relieved. I walked into G3 five business days before my flight and was very concerned about getting my passport in time. Janice assured me she would make it happen, and she did! Needless to say, Janice was my SAVING GRACE! Thank you G3; I will be happy to refer my friends and family to G3 in the future.

Thumbnail of user lauraa136
Laura A.
9 reviews
0 helpful votes
August 17th, 2019
Verified purchase

Excellent, highly knowledgeable visa agency. Provided support when an in person interview at the Embassy was required. Their insights were invaluable. Duane tracked everything on a daily basis. Overall Duane and Andrea were fantastic to work with.

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Chad J.
2 reviews
0 helpful votes
September 9th, 2019
Verified purchase

I needed a visa for Saudi Arabia in an extremely short amount of time. Julio and the New York G3 team were amazing to work with and were able to deliver what seemed like a miracle! Thank you so much!

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Norma K.
2 reviews
0 helpful votes
March 20th, 2019
Verified purchase

Our Service agent was Tatiana Pecherkina. She was excellent, efficient,and ver responsive to our every need. We would give her the highest rating. We thank everyone for a great experience,

Sincerely, Norma Rushton

Thumbnail of user spencerm78
1 review
1 helpful vote
October 26th, 2020

G3 promised a fast turnaround. I paid the money, sent my old passport and now more than 8 weeks later, G3 has kept my money, kept my old passport, refused to respond to me, refused to obtain a new passport for me. A total FRAUD and SCAM.

Thumbnail of user kenu8
Ken U.
7 reviews
2 helpful votes
January 24th, 2018
Verified purchase

Excellent passport renewal service! And I had my new passport in 4 business days (8 business days BEFORE I expected it). Brad and Carmen (Chicago) are very responsive and proactive with status updates. I would definitely recommend G3 and will use them again when the time comes! If you need a passport renewed quickly and painlessly, these are the guys to call!

Thumbnail of user claires106
Claire S.
2 reviews
0 helpful votes
October 24th, 2018
Verified purchase

I'm an executive assistant with 30+ years experience. I've used several passport/visa services in the past and began using g3visas in 2017. The service and turnaround time is outstanding. They respond in a timely manner and have delivered on every request. I am so impressed with their services that I've recommended them to several colleagues who are also pleased with their services. I highly recommend them and would not use any other service for my executive needs.

Thumbnail of user doloresg15
Dolores G.
3 reviews
1 helpful vote
December 27th, 2019
Verified purchase

I did not have to Sign for the package that was delivered to me with my Passport in it. I found this rather upsetting so inquired about it and was told by you folks that that is how you handle things. Well, so be it....but I really do not like my Passport just to be sitting by my front door unattended. I much prefer having to sign for the package and then have it handed to me by the FedEx driver.

Thumbnail of user pamu1
Pam U.
2 reviews
0 helpful votes
July 5th, 2019
Verified purchase

g3visas simplified getting a Russian visa. A great service with attentive communications from the staff about the forms, the passport mailing , the return of completed visa & passport . Well organized and clear instructions by the staff and my phone questions were answered promptly . Good job g3 !!! thank you

Thumbnail of user dorotheax
Dorothea X.
1 review
0 helpful votes
October 27th, 2019
Verified purchase

At the time I was seeking this service I was in a panic and my trip date was soon. I did not realize I needed a visa prior to departure in my passport (thought that stamp happened when you arrived, as a part of customs, like my other trips). Plus I was very uneasy about sending all my original documents in for this. Once I sent the application off all my documents, plus the visa stamp, came back to me in just under 48 hours. I can not be happier. Thank you so very much for everyone that help make this happen for me. God Bless you all, Dorothea

Thumbnail of user brents94
Brent S.
1 review
0 helpful votes
August 8th, 2019
Verified purchase

I have used G3 for over 12 years now on a regular basis and the standard of service has always been good

Thumbnail of user jimh258
Jim H.
12 reviews
4 helpful votes
August 5th, 2019
Verified purchase

All went smoothly and visa was received on time for a trip just a few weeks out. Highly recommend this service!

Thumbnail of user beckyd100
Becky D.
1 review
1 helpful vote
April 19th, 2019
Verified purchase

I have used G3 for years and have always had a great experience. I also LOVE the addition of the Passport Photo International app to your service...it has made things so much easier for both the crew and myself to get pictures taken asap. Thank you for all that you do.

Thumbnail of user brianm838
Brian M.
1 review
0 helpful votes
July 26th, 2019
Verified purchase

What a wonderful service! This was my first experience needing a Visa prior to arrival in a country. G3 sent detailed instructions, were incredibly attentive, and kept me updated through the whole process. G3 made the process easy and headache free!

Thumbnail of user jrr24
JR R.
1 review
0 helpful votes
February 4th, 2020
Verified purchase

g3visas.com were timely, easy to make the application. Customer service very helpful when contacted and remedied my misunderstanding issue immediately. Thank you

Thumbnail of user dea11
De A.
1 review
0 helpful votes
January 16th, 2019
Verified purchase

Joe's service was impeccable. He explained each step thoroughly and the prices and told me exactly what I needed to do! Got my passport in less than a week....sooner than he promised!

Thumbnail of user sg170
S G.
1 review
0 helpful votes
October 15th, 2018
Verified purchase

I have worked with Mohammed Jashim and the G3 team for many years. Always excellent customer service, attention to detail, and delivery on time, as promised. Truly the best in the business. Mohammed is always willing to serve as a contact point for questions. He and the team respond immediately and see the request through to successful completion. Absolutely stellar support!

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