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  • Gadgetsdealer

Gadgetsdealer

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Overview

Gadgetsdealer has a rating of 2.43 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Gadgetsdealer ranks 430th among Wholesale sites.

  • Service
    5
  • Value
    5
  • Shipping
    6
  • Returns
    3
  • Quality
    2

What reviewers want you to know

Positive highlights

  • The customer service is okay, and the quality and size is okay.

Critical highlights

No critical highlights yet

How would you rate Gadgetsdealer?
Top Positive Review

“I used to buy a phone on the website and it is still...”

luna p.
4/26/13

I used to buy a phone on the website and it is still work well till now. 6 months use the smart phone and the beautiful design and the convenient use, the powerful processor and reliable operational base is quite happy with purchase, operative memory copes with any operations, the excellent supports any games, sensitivity of a sensor control. I love it very much and have order many times on the website.

Top Critical Review

“Scam! This is a Chinese Scammer!”

Georgia S.
12/22/20

I ordered an item on 10/05/2020 and was billed on 10/07/2020. I waited over a month and did not receive the item. I tried to contact customer support with no help. On December 22,2020, I contacted my credit card company for a phone number and they had none. They called the company from online info and got no response either. They finally credited my charge back. Don't trust this company as they are not legitimate.

Reviews (35)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8)
Thumbnail of user georgias105
1 review
5 helpful votes
December 22nd, 2020

I ordered an item on 10/05/2020 and was billed on 10/07/2020. I waited over a month and did not receive the item. I tried to contact customer support with no help. On December 22,2020, I contacted my credit card company for a phone number and they had none. They called the company from online info and got no response either. They finally credited my charge back. Don't trust this company as they are not legitimate.

Thumbnail of user kennethm799
1 review
0 helpful votes
April 14th, 2021

I ordered an item on October 19,2020. Was told it was shipped about a week later. Still haven't received the package. I have tried multiple times to either get an update or a refund. Got a standard reply for either request. Nobody in person ever responded. This.is a major scam.

Tip for consumers:
DO NOT ORDER ANYTHING FROM ANY COMPANY ASSOCIATED WITH THIS ONE.

Products used:
Never received the product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user as990
1 review
2 helpful votes
March 6th, 2021

I saw their advert on Facebook and ordered a Cordless Chain Saw in October 2020.
Nothing arrived and after several unanswered questions and requests, and chasing Delivery which said goods were in transit I followed the route. In february 2021 I received a small envelope packet and it contained a tiny ring. Thinking this could not be what I ordered on checking it confirmed that it was the chain saw I had ordered. I emailed the company and never got a reply. A total scam, and being a pensioner with limited funds it really hurt. I paid by credit card so seeing if I can get my money back.

Tip for consumers:
DO NOT USE THIS COMPANY...TOTAL SCAM

Products used:
Gardening Accessories..Cordless Chain saw

Service
Value
Shipping
Returns
Thumbnail of user sherrye83
1 review
2 helpful votes
November 10th, 2020

I ordered a Mini chain saw back in early October. It is now November 10th. No merchandise and no email explanation as to why it wasn't shipped. This is POOR customer service. Send me my refund Please! If the item is back ordered I can understand, just tell me when to expect its delivery.

Thumbnail of user lunap
1 review
1 helpful vote
April 26th, 2013

I used to buy a phone on the website and it is still work well till now. 6 months use the smart phone and the beautiful design and the convenient use, the powerful processor and reliable operational base is quite happy with purchase, operative memory copes with any operations, the excellent supports any games, sensitivity of a sensor control. I love it very much and have order many times on the website.

Thumbnail of user hackedo1
1 review
1 helpful vote
November 23rd, 2020

Ordered a dog ramp first week in October and now it's almost the end of November. Tracking number shows it's coming from Thailand?
REALLY!

Thumbnail of user seanl16
1 review
1 helpful vote
April 3rd, 2013

Yeah, all products in this website are extremely cheap, I bought a tablet and it works ok. If you budget is low, this is great choice, otherwise you should buy from Amazon. Shipping is the flaw, but it't worthy for the low price to wait.

Thumbnail of user bobf809
1 review
1 helpful vote
January 12th, 2021

Ordered a battery powered wood cutter on October 17,2020. Still has not arrived! Same response when they were questioned about order. It might take 4 to 6 weeks. Up to 12 weeks and counting. DO NOT, repeat DQ NOT order from this company or its other name PENITON.

Tip for consumers:
Do not buy from this company

Products used:
Still have not re ceived item

Service
Shipping
Thumbnail of user robh492
1 review
0 helpful votes
January 22nd, 2021

Never received the order. No response to my emails to customer service. Had to file a claim with my bank to get a refund.

Thumbnail of user nancye402
1 review
0 helpful votes
December 1st, 2020

They took my money, but never sent my products. Just a scam to get people's money! I DO NOT recommend them!

Thumbnail of user maryg1537
1 review
0 helpful votes
January 6th, 2021

I order the hand saw on Nov. Third and received it yet I have proof the money was taken out of my account Mary Goodlett 2529 Marvin caught rd troy tn I wanty money back or the product

Tip for consumers:
To get what I ordeted

Products used:
I hadn't received product yet

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonathant22
3 reviews
2 helpful votes
December 12th, 2013

I have been shopping online at Gadgetsdealer.com for over one and half years now, and my experience with them has been good so far. Their product variety is comprehensive, you will find most electronic and household product on their site. Their prices and shipping costs are very low. They deliver orders within reasonable time (about 30 days to my destination Kenya). Their products are always as described on their website and of high quality. Their customer service is GREAT. They will respond to customer inquiries within reasonable time, and they strive to resolve issues to the customer's satisfaction. They will also keep the customer updated at every stage of the order through emails.

Thumbnail of user isabellea20
1 review
0 helpful votes
January 4th, 2021
Verified purchase

Je n'ai jamais reçu la marchandise. Pas de réponse ni de suivi de l'article. Je ne recommande pas d'acheter de ce vendeur

Products used:
Sthil wood cuter

Service
Value
Shipping
Thumbnail of user anisd2
1 review
0 helpful votes
December 21st, 2020

Never received the item. No answer from company. The item was ordered through Facebook. Three times emailed and automated anserw. STAW AWAY FRIM THIS SELLER.

Thumbnail of user cherin7
2 reviews
0 helpful votes
January 31st, 2021

Paid for an item. Never received it. Now the site doesn't exist. The link to the tracking doesn't exist. No way to contact them.

Tip for consumers:
That they were a fake company

Products used:
Still waiting for product from this company. No way to contact them

Value
Shipping
Thumbnail of user mackp23
1 review
1 helpful vote
November 1st, 2020

I ordered it September 10th and have not heard anything from you or anything y'all took my money out of my bank account off my GreenDot card I can see where y'all took the money but I have not heard anything from you I'm not got any mail or anything

Thumbnail of user marym3073
1 review
0 helpful votes
November 23rd, 2020

I have made purchase in September 23rd 2020 and still haven't received my order... ref. Gadget dealer lewes deus

Thumbnail of user bettyz5
1 review
1 helpful vote
July 8th, 2017

I bought a few things and received them however, I was then also charged for something that was never in stock and never received a refund. I provided them with the item or stock number for the things charged me and it was a hellish run-around that went on for weeks. They kept asking me for the stock/item number which I always provided in each email however, they never did resolve the matter. It was clear they were just playing around with me until I got tired enough to stop requesting a refund which I did. It was so exhausting that I just gave up on ever seeing my money ever again. I will never order from this company again.

Thumbnail of user aditis
1 review
3 helpful votes
January 2nd, 2014

It is horrible. My order is stuck in some post office- i don't know which one. And they haven't given me a proper standard tracking number either. It's been 7-8 months now and i have no hope.

Thumbnail of user vivie14
1 review
5 helpful votes
August 16th, 2013

This website is totally scam! Don't ever buy from them.
I purchased a hat, and get nothing for almost three months.
I tried to email these scammers, and they replied the same ansers for three times!
Stay away from this website, their cheap price is a trap!

Thumbnail of user ebonyc1
1 review
1 helpful vote
August 2nd, 2013

I ordered a charging case for my Iphone 5 back in March. As of today August 2,2013 I have yet to recieve my product. I have sent numerous emails to this company requesting the product and a refund. And I have not recieved either. Every time I ask for it they tell me to check with my postal service. I don't even want the case anymore. THIS COMPANY IS A SHAM. DO NOT ORDER ANYTHING FROM THEM

Thumbnail of user jamesm158
3 reviews
11 helpful votes
December 10th, 2013

Every one who is posting positive comments about this website, go to hell. You and your scamming buddies can get hit by a bus. You are all a bunch of liars and I hope you get what you all deserve.

Thumbnail of user valentinor5
1 review
1 helpful vote
January 5th, 2013

I bought a watchphone from this site, and i received it in perfect condition, not a single problem or scratch, i did wait 45 days for my purchase, but that is what they told me at costumer service. They told me that the county i am in will take 5 - 45 days and they did not lie.

Thumbnail of user nanjald
1 review
4 helpful votes
October 9th, 2012

Dis is the worst ve ever experienced... ve done ma order on 24/09/2012 and now its 9/10/2012 still there are no news of shipping... guys dont buy from this site... also very bad service.

Thumbnail of user sueg6
1 review
1 helpful vote
July 1st, 2013

Electical item (not a cheap one!) arrived badly damaged. Gadgetdealer will not take any responsibility and now their customer service person Carrie will no longer answer my messages. I will not back down on this on principle. Just disgusting from start to finish. Pop over to my Facebook page kindly dedicated to Gadgetdealer to view pictures of what they sent me. Share your experiences please and don't forget to LIKE the page!
http://www.facebook.com/pages/Gadgetdealercom-Buyers-Beware/**************

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About the business

Gadgetsdealer is an online store based in China providing wholesale electronics and accessories.

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