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Garrhs, Inc has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Garrhs, Inc ranks 127th among Home Appliances sites.
Garrhs installed our heat pump in November, 2014. Subsequently, we used them for a repair in January 2016 and again in June 2016. We had the same technician do the install and repairs. No complaints about the technician. He was very nice. However, when our heat pump broke again in February, 2019, the RECEPTIONIST would not allow us to place a service call. Claimed the technician put us as 'do-not-service' after the January 2016 call. If that were true, then why did he service our heat pump again in June 2016? The receptionist would not allow us to talk to the dispatcher, Sean, nor would she allow us to talk to the owners. Since when does a receptionist decide who is allowed to be a customer? Fortunately, we found another company who got our heating system working. We will NEVER call Garrhs again because of their receptionist.
Garrhs installed our heat pump in November, 2014. Subsequently, we used them for a repair in January 2016 and again in June 2016. We had the same technician do the install and repairs. No complaints about the technician. He was very nice. However, when our heat pump broke again in February, 2019, the RECEPTIONIST would not allow us to place a service call. Claimed the technician put us as 'do-not-service' after the January 2016 call. If that were true, then why did he service our heat pump again in June 2016? The receptionist would not allow us to talk to the dispatcher, Sean, nor would she allow us to talk to the owners. Since when does a receptionist decide who is allowed to be a customer? Fortunately, we found another company who got our heating system working. We will NEVER call Garrhs again because of their receptionist.
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