• Gear4music

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Overview

Gear4music has a rating of 1.5 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Gear4music ranks 115th among Music Equipment sites.

How would you rate Gear4music?
Top Critical Review

“Worst customer service ever!”

German M.
3/28/20

My review could take soooo long to write, and I prefer to be focus, cause my many problems with the company were 6 month long... I purchase a Gibson guitar from Switzerland last year 2019, during the Cite Laws, they did not make the correct paper work for that with the legal permits that have to be done in both country's, they put me in a hard situation with this negligence and unprofessional and unserious and unacceptable behavior, not only that, but also they didn't solve the hole problem! It was me after hours on the telephone with government office and more than 140 emails!, and the story go on, so I am goin to cut here and get to the point, the customer service here is one of the worst in all Europe, many of as buy or bought there cause the price, but is only a few Euros, sometimes a guitar cost there 1000 and for example at thomman 1007 ( and for saving 7 euros you can have the most expensive problem in you life) AVOID ABSOLUTELY THESE SELLER!

Reviews (1)

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Thumbnail of user germanm20
3 reviews
25 helpful votes
March 28th, 2020

My review could take soooo long to write, and I prefer to be focus, cause my many problems with the company were 6 month long... I purchase a Gibson guitar from Switzerland last year 2019, during the Cite Laws, they did not make the correct paper work for that with the legal permits that have to be done in both country's, they put me in a hard situation with this negligence and unprofessional and unserious and unacceptable behavior, not only that, but also they didn't solve the hole problem! It was me after hours on the telephone with government office and more than 140 emails!, and the story go on, so I am goin to cut here and get to the point, the customer service here is one of the worst in all Europe, many of as buy or bought there cause the price, but is only a few Euros, sometimes a guitar cost there 1000 and for example at thomman 1007 ( and for saving 7 euros you can have the most expensive problem in you life) AVOID ABSOLUTELY THESE SELLER!

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