• GearBubble

GearBubble

Overview

GearBubble has a rating of 3.54 stars from 1,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GearBubble most frequently mention good quality, customer service, and coffee mug. GearBubble ranks 6th among T Shirts sites.

  • Service
    65
  • Value
    64
  • Shipping
    66
  • Returns
    29
  • Quality
    63
194
See all photos

What reviewers want you to know

Positive highlights

  • I have recommended Gear Bubble to friends and family and would recommend to anyone.
  • I ordered two coffee mugs; one for myself and one for my friends.

Critical highlights

  • Like every review, I feel it's false, advertising and bad customer service.
  • Also had to pay £11.00 customs fee before the post office would deliver it...
How would you rate GearBubble?
Top Positive Review

“Consistent Quality”

Joel R.
2/12/21

I have made lots of purchases from G. B. and there are several reasons I keep coming back. First and foremost is the quality of the materials are top notch. Secondly delivery times are super fast. None of that 3 to 5 weeks stuff here. I would highly recommend every product I've purchased to anyone. Just check out my latest purchase! Job well done

Top Critical Review

“Unhelpful Customer Service”

Debra D.
3/30/23

Worst experience with an online company. Who cares if they have a great product if you can't create it? I have contacted them at least 5 times in the last two days trying to find a solution for not being able to upload or create new products on their site. I've explained to them that I have tried different browsers and cleared the cache. I have logged out and then logged in. I've turned off my computer. I have tried everything I can think of to reset their site. I've told them this, and I've sent pictures, but still, they respond with - they don't understand what I am talking about. They won't acknowledge that there is even a problem because it works on their end. They seem not to understand what I am saying. In their responses, they change my words around. And offer no solutions. Nor do they seem to care about solving the problem. So, if I can't upload my images, then I can't create products, and I can't transfer the product to sell on Etsy. I would NOT recommend Gearbubble.

Reviews (1,516)

Rating

Timeframe

Other

Reviews that mention popular keywords

gear bubble (73) coffee mug (99) customer service (129) coffee cup (32) christmas gift (34) post office (12) delivery time (15) fathers day (12)
Thumbnail of user joelr235
1 review
1 helpful vote
February 12th, 2021

I have made lots of purchases from G. B. and there are several reasons I keep coming back. First and foremost is the quality of the materials are top notch. Secondly delivery times are super fast. None of that 3 to 5 weeks stuff here. I would highly recommend every product I've purchased to anyone. Just check out my latest purchase! Job well done

Products used:
Custom coffee cup

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronniet12
36 reviews
122 helpful votes
January 6th, 2020

I am a sucker when I can put my two cats Trevor and Trey on useful objects. In this case, it was a tee shirt. Bonus was I could get a gorgeous shade of green. The end result was REMARKABLE! Their picture came out very clear and I loved the font they used for their names. GearBubble also kept me informed from receiving my order to shipping via emails. I am very VERY pleased! I will wear this shirt PROUDLY (and show off my boys)! I like to say this was a Christmas gift from them!

Thumbnail of user jamesg1620
1 review
1 helpful vote
March 19th, 2020

The mug I ordered arrive quickly and well packaged. The mug is sturdy and the printing came out great. I would buy again.

Thumbnail of user shirleyt181
1 review
13 helpful votes
March 19th, 2020

Bought a cute cup for husbands birthday. Starbucks was great in communicating where we were at on order every step of the way. From when order was sent to be made to it is now in production to we have mailed your order. Item was exactly as the described and my husband loves his mug! I love that it is dishwasher safe as many items like this are not. Would buy a gift from them again and definitely recommend them as a place to find unique gifts.

Thumbnail of user caylenf
1 review
0 helpful votes
May 19th, 2020

Product is true to what it is which is hard to find from just a facebook add, will be ordering from here again!

Thumbnail of user dawnf178
1 review
0 helpful votes
May 31st, 2020

I ordered 2 items the same time one of my orders i have recieved the other has not even shipped and it's a Father's Day gift

Thumbnail of user sylviap317
1 review
0 helpful votes
May 20th, 2021

Hi, I just wanted to say when I saw your mug being advertised on Facebook I just had to send one to my daughter. The words were perfect I don't think I could have found one that expressed what I felt any better or more beautiful than you displayed on this mug. So, I sent one to my daughter. She called me and said she loves it! She wants to show it to everyone she knows.

So I'd like to say... Thank You for the beautiful mug(s) you make. I'll be thinking about one of your necklaces next:-).

Tip for consumers:
It takes a few days for the company to make the coffee mug and ship it. They kept me informed every step of the way. It arrived at it's destination without any problems.

Because they make it when you order it...patience is the virtue. You won't be sorry! :-)

Products used:
My Daughter coffee mug.

Service
Value
Shipping
Quality
Thumbnail of user savannahs54
1 review
0 helpful votes
February 19th, 2020

Came in timely manner and was updated every step of the way! High quality, picture came out well and fiance loves it.

Thumbnail of user sharnier
1 review
0 helpful votes
November 3rd, 2020

It is a great cup I love it i am glad I brought it i will be looking after it really well thank you so much

Thumbnail of user debrad1196
1 review
0 helpful votes
March 30th, 2023

Worst experience with an online company. Who cares if they have a great product if you can't create it? I have contacted them at least 5 times in the last two days trying to find a solution for not being able to upload or create new products on their site. I've explained to them that I have tried different browsers and cleared the cache. I have logged out and then logged in. I've turned off my computer. I have tried everything I can think of to reset their site. I've told them this, and I've sent pictures, but still, they respond with - they don't understand what I am talking about. They won't acknowledge that there is even a problem because it works on their end. They seem not to understand what I am saying. In their responses, they change my words around. And offer no solutions. Nor do they seem to care about solving the problem. So, if I can't upload my images, then I can't create products, and I can't transfer the product to sell on Etsy. I would NOT recommend Gearbubble.

Products used:
Print-on-demand company. If I can't create a product, I can't sell it. I was in the process of starting my online print-on-demand business when the breaks were put on because all of the sudden I could not upload images to create products to sell.

Thumbnail of user aprilc428
1 review
1 helpful vote
January 5th, 2022

I was incredibly impressed with the Gearbubble team, especially over the Holiday season. They put in an amazing effort to produce and ship the items I had ordered, and even sent one FedEx to make sure it would arrive by Christmas! I have had them over deliver in the most outstanding way. Couldn't be happier.

Tip for consumers:
Be patient and diligent. Starting a business takes time and effort. Follow the teaching and don't get discouraged.

Products used:
Precious Jewelry, T-shirts, Mugs, Candle, Ornament

Service
Value
Shipping
Quality
Thumbnail of user joell220
1 review
0 helpful votes
April 22nd, 2020

I'm very happy with the dog mom mug I bought for my mother-in-law; high quality and speedy delivery.

Thumbnail of user delb6
1 review
0 helpful votes
May 21st, 2020

My wife loved this mug. Item is just as ordered and arrived quickly. I look forward to seeing other products.

Thumbnail of user jeanl246
2 reviews
9 helpful votes
February 19th, 2020

I purchased a Future Husband mug with our engagement photo on it for Valentine's Day. The process was simple and done with ease. They showed me a preview which was perfect. They processed my order super fast and it arrived right on time. For my first purchase from GearBubble I have ZERO complaints! This was by far the best gift I have given my future Husband and he was extremely HAPPY about it and uses it all time.
Thank You GearBubble

Thumbnail of user debs554
1 review
1 helpful vote
March 17th, 2022
Verified purchase

I bought a mug for my daughter-in-law It arrived in a very strong package in good condition. Notifications of processing, shipping, expected delivery was very good. I am very pleased with the whole process and the mug is very nice quality.

Tip for consumers:
It was easy to use.

Products used:
Two toned mug

Service
Value
Shipping
Quality
Thumbnail of user brianf885
1 review
0 helpful votes
June 28th, 2020

I had no problems! Communication and customer service were fine. Would order from them again. (Bear T-shirts)

Thumbnail of user rhonam1
1 review
0 helpful votes
December 6th, 2019

I ordered a cat mug for my other half and was concerned about ordering from an American website, I live in the UK. I received the mug within a really quick time frame and it looked great, and my other half loves his cat dad mug

Thumbnail of user anneh529
1 review
0 helpful votes
May 24th, 2021

I ordered the "I'd fight a bear for you dog dad" mug. It arrived within the promised time frame with email updates along the way and packed perfectly in a styrofoam shipping container. It looks great and I'm sure the "dog dad" will love it!

Thumbnail of user johnp3305
1 review
0 helpful votes
November 29th, 2020

Ordered an English Setter themed mug. Great purchase from start to finish. Item shipped and received promptly. No complaints at all!

Thumbnail of user janeth717
1 review
0 helpful votes
July 30th, 2020

I received the jewelry and they were poor quality, not was shown on Webb page. I return they items and still have not receive refund.

Thumbnail of user michaelc3373
1 review
10 helpful votes
July 4th, 2020

GearBubble did everything they said. Communication was great. The handmade necklace I got for my wife was top quality. My wife loved it and that made me look good. Lol If I have the chance to do business with them again, I will. I will know what to expect from them. Knowing I'm not going to get ripped off in this day and age means a lot to me because I'm on a fixed income. I couldn't be more satisfied.

Thumbnail of user tammys844
1 review
1 helpful vote
September 28th, 2021

I recently bought two t-shirts, 100% heavy cotton, with lovely pictures of bears on them (from Orphaned Wildlife). The images stand out nicely and the colours are bright. I did not wait too long for delivery and would certainly shop at GearBubble again.

Products used:
t-shirts

Value
Shipping
Quality
Thumbnail of user briscow
1 review
0 helpful votes
February 26th, 2020

Quick delivery of the mug, and everything was exactly as advertised. I would purchase from them again.

Thumbnail of user tonyy83
1 review
0 helpful votes
May 21st, 2020

Order something on Facebook never got confirmation by email tried 5 times went even answer that's all I need to know about bubble gear having bank dispute charges

Tip for consumers:
No customer service or use

Products used:
Ordered myg

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennifern803
1 review
0 helpful votes
May 12th, 2021

The tumbler I ordered for my daughter's birthday was perfect! Quick delivery and it looked even more amazing than the photo. Definitely will make additional purchases!

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From the business

I like #creativity, #entrepreneurialism, and believe everyone has a message in them.

Company Representative

Thumbnail of user nicolew218
Nicole W.
Customer Service Agent
At your service!

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