• GenieBra

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Overview

GenieBra has a rating of 3.5 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. GenieBra ranks 114th among Lingerie sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate GenieBra?
Top Positive Review

“Improper fit to accommodate taller women”

Nancy B.
6/28/23

I struggle to get over my shoulders then pull down covering breast yet always rolls under and very uncomfortable….so I tried switching to larger size,well now a 2x better but maybe a 3x for my next order,,,, I do love convenience of pulling over hips then adjusting fit. I am 5'8 40DD and weigh 145. So obviously This bra wasn't designed for my frame

Top Critical Review

“Correct item not shipped”

nicole m.
12/16/16

I ordered a BLACK pair of leggings, and they sent me GRAY. I called to request an exchange. Never sent out the black pair I wanted, and exchange was not processed. Called a second time, and they finally sent me a return label. Sent the gray pair back that same day. I called to follow up (since I had yet to receive my black ones), and they stated they still had yet to receive the gray leggings, and that they do not ship out the correct order UNTIL they receive the original product first! That is not the right way to do business. They are the ones that messed up my order. So now it's been a month and a half since I originally ordered my BLACK leggings, and still have yet to receive them! Also, the call reps are foreign, and difficult to understand. Not sympathetic to you as a client.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user chrise23
2 reviews
8 helpful votes
January 31st, 2015

I ordered 3 bras from Genie since 11/22/2014. I received only one! I even got a confirmatory email that all three bras shipped! I called customer service and they claimed they have placed the order but to this moment i am yet to receive anything! So frustrating as i am a nursing mother and needed the "comfort" so advertised by these people but to no avail!

Thumbnail of user nicolem116
1 review
1 helpful vote
December 16th, 2016

I ordered a BLACK pair of leggings, and they sent me GRAY. I called to request an exchange. Never sent out the black pair I wanted, and exchange was not processed. Called a second time, and they finally sent me a return label. Sent the gray pair back that same day. I called to follow up (since I had yet to receive my black ones), and they stated they still had yet to receive the gray leggings, and that they do not ship out the correct order UNTIL they receive the original product first! That is not the right way to do business. They are the ones that messed up my order. So now it's been a month and a half since I originally ordered my BLACK leggings, and still have yet to receive them! Also, the call reps are foreign, and difficult to understand. Not sympathetic to you as a client.

Thumbnail of user stellac19
12 reviews
22 helpful votes
January 4th, 2018

I like the site & ease of it, but the bras just don't fit me properly. But it's a hit or miss I suppose.

Thumbnail of user maricarolynb
5 reviews
3 helpful votes
March 4th, 2017

I love Genie products. The jegings are so comfortable I could wear them every day. From the bras to the underwear you won't be disappointed.

Thumbnail of user lync18
4 reviews
8 helpful votes
November 2nd, 2014

TV advertises 3 payment plan. When ordering I couldn't find how to request this so I called them (before submitting order). I was told to submit order & call in 6 hours & they could fix. When I called 6 hours later, I was told product had already shipped - without 3 payment plan. Money was already out of my account.

Thumbnail of user nancyb3531
1 review
2 helpful votes
June 28th, 2023

I struggle to get over my shoulders then pull down covering breast yet always rolls under and very uncomfortable….so I tried switching to larger size,well now a 2x better but maybe a 3x for my next order,,,,
I do love convenience of pulling over hips then adjusting fit. I am 5'8 40DD and weigh 145. So obviously This bra wasn't designed for my frame

Service
Value
Shipping
Quality

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About the business

We've designed our Genie line to be so soft, so comfortable and so versatile you'll even want to sleep in them. Thanks to 360? Of shaping technology, comfortable compression, and a clean, wireless design, Genie gives you all the rich comfort and silken...

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