• GeorgiaShades

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Overview

GeorgiaShades has a rating of 4.59 stars from 63 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GeorgiaShades most frequently mention customer service, perfect condition, and ray ban. GeorgiaShades ranks 19th among Sunglasses sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Quality
    5

What reviewers want you to know

Positive highlights

  • I've purchased glasses multiple times at Georgia Shades and have had a good experience every time.
  • Great customer service, great selection and great prices.

Critical highlights

No critical highlights yet

How would you rate GeorgiaShades?
Top Positive Review

“Awesome customer service”

Marinel R.
11/20/15

Was skeptical of any website that had such unbelievable prices for known brands. However, this company went above and beyond for their customer service. In today's digital world, it is rare to actually talk to a representative so it was a pleasant surprise to actually get a phone call when there was a delay in completing the order. The problem was solved pleasantly and efficiently. This company is deserving of repeat business.

Top Critical Review

“Update to original review”

Corinne Z.
8/3/16

Update: I finally received a response from Georgia Shades, 7 business days after submitting my request. They apologized for the error & agreed to issue a full refund. Giving them another star for resolving the issue, although it should not have taken over a week to hear back from them. Original Review: I don't know how you can applaud a company's excellent customer service when you can't get anyone to respond to your numerous attempts to return an item. I have called their toll free line multiple times, but you are only prompted to leave a message. I have left messages and never received a call back. I have submitted requests via email and did not receive a response. The only response I ever received was an automated response, acknowledging my RMA request and instructing me to wait for someone to contact me with return instructions. It has been over a week since I submitted the RMA request and have yet to receive a response with return instructions. My assumption is they are going to wait until my 14 day return period expires and then reject the request. Total scam!

Reviews (63)

Rating

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Reviews that mention popular keywords

georgia shades (27) customer service (17)
Thumbnail of user marinelr
1 review
0 helpful votes
November 20th, 2015

Was skeptical of any website that had such unbelievable prices for known brands. However, this company went above and beyond for their customer service. In today's digital world, it is rare to actually talk to a representative so it was a pleasant surprise to actually get a phone call when there was a delay in completing the order. The problem was solved pleasantly and efficiently. This company is deserving of repeat business.

Thumbnail of user joes418
1 review
1 helpful vote
February 11th, 2014

They saved my life. I had to buy a pair of Christian Dior sunglasses to take to my son in Thailand as a present for his girlfriend. Amazon could not ship it so it would arrive before I left. I fond Georgia Shades on the web and talked to Curt. He expedited everything and I got the sunglasses in ample time to take to Thailand with me. Really great service. They went out of their way to help me. Kudos to them.

Thumbnail of user matthewr41
1 review
0 helpful votes
August 26th, 2015

I recently bought a pair of Costa sunglasses from Georgia Shades. They had the best internet price around. Shipping was fast and on time as indicated. I would definitely buy again from them.

Thumbnail of user lindak36
2 reviews
1 helpful vote
February 4th, 2014

I have purchased several pairs of Rayban Wayfarers from Georgia Shades over the last several years - wish I didn't have to, but I have a penchant for losing them and refuse to wear cheap sunglasses! That said, it makes me feel so much better to pay less than retail for these beauties by doing business with Georgia Shades. They are the only place I've ever seen such good prices and GREAT customer service. There is no other place to buy great sunglasses than these guys!

Thumbnail of user mirandal1
2 reviews
4 helpful votes
August 15th, 2015

Found the Rayban sunglasses I had really been wanting here at a great price! They were delivered with the original Rayban packaging and in perfect condition. Would definitely order from again!

Thumbnail of user clayh24
1 review
0 helpful votes
December 21st, 2015

Curt at Georiga Shades very helpful. I messed up setting up my account and he fixed everything. I asked about the sunglasses I was ordering and he told me they would be in by Christmas. I placed the order on the website and in 48 hrs they we shipped and arrived the day the email from them said. I have worn Costas in past and theses are real, so not to worry about fakes. There price is best.

Service
Value
Shipping
Quality
Thumbnail of user waynes30
1 review
0 helpful votes
March 13th, 2014

It is great to see Georgia Shades is still providing a great product with great customer service at a fair price. I bought two pair of Raybans from Georgia Shades five years ago. When I needed replacements, I returned to their website and received the same great service once again. Keep up the good work Georgia Shades. I would definitely recommend them to friends and family.

Thumbnail of user marku110
1 review
3 helpful votes
September 14th, 2013

As a professional driver I'm always wearing sunglasses. I have used Georgia Shades for years. They have always provided me with top quality sunglasses at below market price. I only wear the best, my job depends on it. They give the best. I needed help with a pair that broke and they sent me replacement pieces for free so I could use them as back up. These guys are great, and I will continue to use them and tell my friends and other drivers about them

Thumbnail of user jedd6
1 review
2 helpful votes
November 11th, 2013

I recently purchased a new pair of sunglasses from Georgia Shades and I love them. In the past I also purchased two pair of sunglasses for my wife as well as another pair for me. So, I can say confidently that you won't find a better deal anywhere else. Almost more important than a good value is the excellent customer service Georgia Shades provides. Next time you're looking for sunglasses, you should visit georgiashades.com.

Thumbnail of user jeffreyr13
1 review
0 helpful votes
September 26th, 2013

My wife and I are going to Germany for the month of December to celebrate her birthday and Christmas. Our nephew asked if I could get some Ray Ban Sunglasses from the US for his Christmas gift because the glasses are very costly in Germany. I ordered from Georgia Shades, the price was great and they came when I was told they would be here... Good company to deal with and this will not be my last purchase from them... Thanks Georgia Shades

Thumbnail of user bobb562
1 review
1 helpful vote
February 3rd, 2014

Great vendor. I had issues with my mailing address and they resent the item at no charge. Awesome customer service! I will shop here again!

Thumbnail of user mikea51
1 review
0 helpful votes
March 10th, 2014

Curt does a fantastic job! Great customer support, friendly, and keeps you informed on your purchase! Excellent company and will buy from again!

Thumbnail of user christinac27
1 review
1 helpful vote
August 7th, 2014

Lost my sunglasses two days before going to the desert on vacation. Called Georgia Shades because they were the most reasonable on the internet for the glasses I wanted. The sales rep that I spoke to on the phone was incredibly helpful, found my glasses, and personally took the package to USPS that day so that I would receive them before leaving. Extra cost for expedited shipping was completely worth it!

Thumbnail of user robh27
1 review
1 helpful vote
July 24th, 2014

I was looking for a specific uncommon model, color, and type of lens for a pair of sunglasses which I could not find at any local retailer in multiple states as I travel a lot. Georgia Shades did not have them in stock but ordered them from the manufacture, and has them shipped to me in about a week for a lot less than what it would have cost going directly to the manufactures web site. I had quick responses to my questions and the glasses were delivered quickly and as expected. Great experience dealing with them.

Rob

Thumbnail of user leighg8
2 reviews
0 helpful votes
January 5th, 2015

First time with this company but will definitely shop here again. Great products, fast shipping, and very nice company to deal with online

Service
Value
Shipping
Quality
Thumbnail of user ryana23
1 review
1 helpful vote
August 12th, 2015

I am constantly ordering new sunglasses due to losing them; because of this I am always searching for the right frame and lens at the right price. The people over at Georgia Shades were friendly and their service was great! I was able to order the Costas I wanted much cheaper than other sites had them listed.

Thumbnail of user denisez1
1 review
0 helpful votes
June 26th, 2014

I ordered the Ray Ban Warfarer sunglasses and I am very pleased with the way they look and how I see out of them. They are polarized and everything I look at is so clear. I absolutely love them! Georgia Shades has a wide selection of sunglasses to fit every personality. I am very happy with the customer service I received and I will order from Georgia Shades again.

Thumbnail of user jessicad13
2 reviews
0 helpful votes
January 17th, 2014

I've been buying sunglasses here since 2011 and can only get authentic Ray bans at lower price here. Great customer service, great selection and great prices. PayPal available so you know purchases are covered. Georgia shades my number one choice when buying authentic name brand sunglasses.

Thumbnail of user charlottej1
1 review
0 helpful votes
January 2nd, 2014

I've purchased glasses multiple times at Georgia Shades and have had a good experience every time. I feel like we get a good price for our clients who look to us for one stop shopping and good pricing.

We get good service at a good price at GA Shades and will continue to give them our business!

Thumbnail of user ns15
1 review
1 helpful vote
December 22nd, 2013

Excellent pricing, quick delivery, and most importantly, authentic product. I checked w/ designer and did a side by side comparison at Solstice - which charged 65% more than Georgia Shades on the sunglasses I purchased. Would definitely buy from GS again. Thank you for a fantastic experience!

Thumbnail of user jayb68
2 reviews
9 helpful votes
March 20th, 2015

I ordered sunglasses from them 3 weeks ago. Although they promptly charged my credit card, the glasses have still not arrived. What kind of mail order business charges you before shipping the product? Scammers...

Thumbnail of user fredl20
1 review
0 helpful votes
June 27th, 2014

Had an easy time finding the sun glasses I wanted. Found the site easy to browse, and customer support was fantastic. Love my new Ray Ban sun glasses. I will shop here again! Great prices too!

Thumbnail of user johnk122
1 review
1 helpful vote
September 17th, 2014

I have ordered 4 pair of Costa Del Mar from GeorgiaShades. Each experience has been phenomenal. I talked to the owner about one situation and he recommended a different style which I absolutely love. I am not a typical reviewer but I love GeorgiaShades.

Thumbnail of user rickp13
2 reviews
0 helpful votes
April 5th, 2013

**FANTANSTIC EXPERIENCE** Negative reviews of Georgia Shades are simply unfounded. I ordered Gucci sunglasses and they were shipped and received as promised. The glasses are authentic Gucci down to the included documentation, accessories and Gucci bag. If you have questions their 800 number is answered by them in Greenville SC, and an email inquiry was answered within 20 minutes. What more could you ask for? This is a FIRST CLASS company unlike the first online dealer I had the misfortune of ordering from in New York.

Thumbnail of user gailh30
1 review
0 helpful votes
March 24th, 2014

It was a pleasure to do business with you. Your service was impeccable and your response to our call with questions was great. I would definitely refer you to my friends. Again thank you very much for you outstanding service.
Don & Gail Handler

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