• Getaroom

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Overview

Getaroom has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Getaroom ranks 350th among Hotels sites.

How would you rate Getaroom?
Top Critical Review

“Swindle”

James C.
8/21/20

If I could give zero stars, I would gladly do so for this out(law)fit. Somehow I got on the getaroom website, when I thought I had the hotel's website. They pretended to be the hotel. With the pandemic in full swing, I had several questions, which they answered in the positive. ALL of their answers were lies. The next time I book a hotel/motel I will make doubly sure that I am not on getaroom's website.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user jamesc2624
2 reviews
0 helpful votes
August 21st, 2020

If I could give zero stars, I would gladly do so for this out(law)fit. Somehow I got on the getaroom website, when I thought I had the hotel's website. They pretended to be the hotel. With the pandemic in full swing, I had several questions, which they answered in the positive. ALL of their answers were lies. The next time I book a hotel/motel I will make doubly sure that I am not on getaroom's website.

Thumbnail of user laurier126
3 reviews
0 helpful votes
April 25th, 2020

On 4/7 I received an email that my refund had been approved and processed. It said 3-5 business days for a refund. NO REFUND. On 4/17 I followed up with the agent that said I would receive the refund and received another response that I should be patient and it may take up to 10 more days. It is now over 60 DAYS SINCE I STARTED this process and I have been more than patient. I have also reported them to the BBB.

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