Gets.com has a rating of 2.88 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gets.com most frequently mention customer service, and credit card problems. Gets.com ranks 29th among Beads sites.
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I've never had unresolved issues with Milky Way Either gets.com or beads.us We must remember that Covid has ravaged factories in China and possibly the staff who were very experienced prior to the virus outbreak have been replaced by less experienced folk. Please be patient and remember what we have all been thru in this pandemic
I ordered over $2300 worth of product and never received it. They even sent me false tracking numbers. It became too late to dispute the charge with my credit card company.
I've never had unresolved issues with Milky Way
Either gets.com or beads.us
We must remember that Covid has ravaged factories in China and possibly the staff who were very experienced prior to the virus outbreak have been replaced by less experienced folk.
Please be patient and remember what we have all been thru in this pandemic
My parcel arrived yesterday. Perfect. I was really warried about the delivery by UPS, but this time everything went smoothly.
I just finished unpacking, and I am sooo happy. They colleagues did a good job!
I would also like to thank you very much for organising my order so absolutly well and keeping me informed at every stage of the process. I do more than appreciate this, and I am already looking forward to my next order.
I HAVE DONE BUSINESS WITH GETS/BEADS.COM RECENTLY, AND IN THE PAST, AND AM SICK OF HOW SLOW THEY ARE TO SHIP! IF THAT'S NOT BAD ENOUGH THEY SEND EMAIL UPON EMAIL OF BASICALLY EVERYTHING YOU HAVE CHOSEN ON THEIR WEBSITE IS NOW OUT OF STOCK SO THEY OFFER JUNKY SUBSTITUTES! I WANT WHAT I ORDERED AND I'M SICK OF THE LACK OF PRODUCTS, JUST SHIP IT OR DON'T OFFER IT AS IF IT "IS IN STOCK"! THEY WILL NEVER REFUND A PENNY OF THE DIFFERENCE IN ITEMS IF YOU REFUSE THE SUBSTITUTES EITHER! THEY SAY THEY'LL APPLY THE MONIES ON THE NEXT ORDER, BUT THAT WILL NEVER HAPPEN, THEY JUST KEEP IT! STAY AWAY FROM THIS COMPANY, TRY TO FIND WHAT YOU WANT ON EBAY OR ANYWHERE ELSE.
Tip for consumers:
avoid at all costs
Products used:
jewelry
I was thrilled to find this company-not only do they have a huge inventory of beautiful, high-quality beads and other items to choose from, but the prices are by far the lowest I've seen anywhere for what I purchased. Plus I like that they make it very easy to buy exactly the amount of beads that you want, and have lots of promotion activities. I absolutely will buy from them again and again. This is my new bead store!
I bought many different products from Gets and I am very happy with the outcome. Gets has a wide variety of products also can be customized. I received everything I purchased and the shipping and handling was right on time. The workers were very nice to me and always returned all my emails. I will always recommend Gets to all my family Friends and anyone that loves making jewelry. Gets is a great place to buy all your jewelry supply needs.
This is my first time to place order online, and whenevere I have any problem, I can send email for them to asking for help. And that is a pretty experience for me. Now when I have new design, I will ask them at first time to find out same or similar one products. They are lovely and helpful, thanks!
I ordered over $2300 worth of product and never received it. They even sent me false tracking numbers. It became too late to dispute the charge with my credit card company.
Tip for consumers:
Do not use it !!!
Products used:
I never received my order
Gets.com is the first place I look when I need beads. I was looking for a specific type of bead for a knitting project. Entered a description on the website and found exactly what I needed. Shipping is very fast, I would recommend Gets.cn to anyone looking for beautiful beads, fair prices and fast shipping. I have never been disappointed!
Last month I bought some stones from this company but this company for Tax evasion chang prices in invoices now the invoice and my payment is not match so costumes keep my order
I've been ordering from this company for 5+ years, likely more than 30 orders placed throughout the years and probably $20k+ spent, so needless to say I've had quite a bit of experience with them. In the early years, they were great. Tons of selection, quality was expected - not the highest, but fine for fashion jewelry with a 5% +/- error rate where components were misshapened/unusable (also understandable and acceptable). They even accommodate custom requests if an item is only offered in silver online, you can request gold finish for a little extra $
Yes, shipping takes long, but I'm assuming things are made to order and not ready to ship. They also ship orders in separate boxes/times sometimes instead of 1 big box per 1 order. A heads up for those who use DHL/FedEx/UPS, as EACH box has processing fees (not talking about duties/taxes, that's in addition which I know I need to pay) by the shipper, so you may get dinged by the shipping company with processing fees for however many boxes Gets.com chooses to ship your order with instead of 1 processing fee for 1 box.
As for quantity received - honestly I've never counted... so I can't comment on that. Bad me. After reading these reviews I should. I didn't want to spend a week counting ******* per style and multiple styles of an item.
I've ordered and re-ordered items as I was very happy with the quality. However over the years, the items would change in quality - same photos and descriptions, but the metal would be thinner and flimsier. Then I started receiving incorrect items, only to be begged to keep the wrong items for a discount. This started happening more often and costing me money to buy huge quantities of items I technically never ordered (not to mention storing all these items until I can resell them).
Because of this, ALWAYS ask for them to send photos with calipers to show size before shipping. They are hesitant to refund for mistakes made on their end. I have received a full credit to my card once, but other times it's been store credit.
Then prices/minimum quantities/sizing started changing AFTER my order had already been placed. Either more expensive, by more that 500% of the original price, or way lower quantity for the same price. They would message me about the change, but when I click the link of the item, the description is ALWAYS exactly as when I had placed the order - no changes to show this new "updated" price.
I really want to love this company (and have for years!) but keeping unwanted merchandise and dealing with incorrect items, price changes - its just not worth the headache. There has been a problem with almost every order I've placed this year (very few issues 5 years ago!). I'd rather pay more for components that are as described with up front pricing that is honoured at the time of purchase. Will sadly not be using this supplier anymore.
Tip for consumers:
ask for photos before they ship!
Gets.cn is my favorite online jewelry supplier. They keep current with new items, have excellent prices, and usually ship very quickly. Fast smooth check out, fast delivery. I will be back again and again. Thanks!
They are great. I find it very important to always use item no codes when describing and ordering products from them. They have been really reasonably priced, findings are a high standard, and shipping and customer service are normal :)
This is a warning not to order from yyw.com, they send you any item and not what you order, then when you request a refund they are not willing to refund you at all... they steal and cheat. Please do not order from this website you will not get what ordered.
This is my second review on this company. The products are very good. I've bought sterling silver beads and semiprecious stones and so far, all good. Shipping could be a little faster, though I ordered for their Nov 11 sale, which was 30% and they said they were very busy.
Placed multiple large orders in the past with issues every time - wrong products, missing items, refusing to compensate. After a long hiatus (sourced from a different company), saw they had a 20% discount promotion and placed an order. Had issues with payment so waited a few days before trying again. Received a message from day after saying they have removed the discount from the entire order as the promo had finished, and that they will cancel the order if I don't make payment at the full price. What a way to honor their advertising and deals! Nowhere did it say in their terms that full payment had to be made same day or discount will be suddenly removed from the bill! Never AGAIN, VERY DISHONEST.
Thanks for sharing this review website to me from the twitter, many people wouldn't do to be like this. I just received my glass seed beads for my knit working, this is my first order, according to my sample style, goods colors are beautiful, comparatively speaking, your site has cheaper goods and shipping price. Your site can find more jewelry findings for my knit work, I'm going to place another order when my products can get fast sale. Wish you will continue keeping satisfaction for all customers, I want to expand my business after visiting your company.
Wonderful beads findings with many shapes and sizes, I just ordered some spacer beads, wow, can't helping to make jewelry for show. LOL. Like them so much, and like your good service
I like Gets. Com. Because they have some awesome jewelry... and lots of it! They also have a huge variety of different styles of jewelry for women, men, boys, and girls. Great prices as well. I have ordered off here a couple times with no problems. Just have a try!
Favorite jewelry online shop. Such a huge selection with different styles, the staffs are friendly, kind and helpful. I do the perfect necklace for my mother, the findings are fashion and adorable.One of my trustworthy supplier.
Wonderful site for DIY lovers, I found you from ravelry website. Your webpages are with amazing collection, I have orders some items... Can't wait to finish my necklace project, uh...
I have never knowingly purchased from gets.com. However, I have bought a pair of earrings from China through eBay. Perhaps they gained my PayPal email address that way. Paypal really need to stop sellers from accessing email addresses in this way!
Today I received a dodgy email promotion that I have shared with Action Fraud in London. Itis either spam or phishing. I have, of course, blocked gets.com.
I note that their Chinese address is based not far from Buckingham Palace. I wonder whether Her Majesty sources her jewellery from?
Dodgy company.
I recently received an order from 8seasons containing "bracelets" that were too small even for my toddler to wear, and "sterling silver" that tested as cheap plated metal. They refuse to allow a return or refund, stating that it's my fault for ordering. Do not order from them!
Fashion pieces beads they have, I browsed many stores when I chosen this shop, sweet beads with cheaper and cute design! I ordered some, helpful and wonderful custom service.
I am an importer of stainless jewelry located in Canada. I have purchased from this company products that are supposed to be stainless and noticed that once the plating is removed, the material is copper color. Since when is stainless copper color?
I have been fighting for a refund, an ongoing fight that has lasted 5 weeks. The company still insists that the products I purchased are stainless.
I endorse this local jewelry store. I find cool beads, they have so professional knowledge teams who can give your all detailed about consultation. I buy jewelry from them with right choice, now many suppliers are not honest, gets is worthy of trustful and long-term partnership.
Professional beads wholesaler, Largest selection of Wholesale Beads, wholesale jewelry, Jewelry Supplies, Jewelry Accessories from China