• GetSetGoWeb

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Overview

GetSetGoWeb has a rating of 1.8 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. GetSetGoWeb ranks 541st among Website Design sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    3
  • Quality
    5
1
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How would you rate GetSetGoWeb?
Top Positive Review

“Best Company”

Annie J.
6/2/20

The Getsetgoweb team is amazing! Their response time was a little bit late but their work was incredible. Our results have been amazing as we made the switch. I recommend the Getsetgoweb team!

Top Critical Review

“Lawsuit”

Zaimah A.
1/19/21

This company is bogus. Being novices we were trusting of them. Ha such a trap. We have found out that our domain name does not belong to us at this. Please all who have commented and written a negative review of Adam Steve the entire GetSetGoWeb Company we are ready to file a class action lawsuit against this company. We are God fearing people who are trying to make a way for us and our children why do companies have to prey on innocent basically poor people making good use of their money. May God be with GetSetGoWeb. Charles&Zaimah

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user zaimaha
1 review
6 helpful votes
January 19th, 2021

This company is bogus. Being novices we were trusting of them. Ha such a trap. We have found out that our domain name does not belong to us at this. Please all who have commented and written a negative review of Adam Steve the entire GetSetGoWeb Company we are ready to file a class action lawsuit against this company. We are God fearing people who are trying to make a way for us and our children why do companies have to prey on innocent basically poor people making good use of their money. May God be with GetSetGoWeb. Charles&Zaimah

Tip for consumers:
Buyer beware

Products used:
Website developing

Service
Value
Quality
Thumbnail of user darenc15
1 review
4 helpful votes
February 23rd, 2021

I am out 2500. 00 dollars and wish I had read these reviews earlier.
Scam artists still havent got my site up. Started the site 8 months ago.

Products used:
buy website

Thumbnail of user jacks1234
1 review
4 helpful votes
February 14th, 2021

Mr. Jeffrey Ali, Ms. Laura Joseph, Mr. Travis Williams - they will sweet talk you and they will keep on charging your credit cards without asking authorization. We are filing case against these groups.

Thumbnail of user drewc79
1 review
7 helpful votes
September 10th, 2020

I contacted this company to get a website made and they offered one price which I paid. They said the website would be ready in a few days and everytime the date came there was excuses, they took money out of my account I did not approve of and when I wanted a refund they tried to manipulate me and say it's almost finished when it was nowhere near finished and nowhere near what I wanted. They even said they would use the company's card and I can pay them back when a random person asked me for $800. I disputed the charges with my bank and once they were notified they harassed me by calling my phone numerous times and texting me. They also laughed at me and sent smileys saying I'll never get a refund. I tried to talk with them but they are very nasty, rude and unprofessional if they notice you caught up to their scamming fraudulent ways. They did this to many other people and they should be shut down immediately, people like me are trying to make a honest living and people like them are stealing our hard earned money. I was told in the beginning I can get a full refund if I wasn't a satisfied customer but that was a lie.

Tip for consumers:
DONT !!!!!

Products used:
I used another web design company.

Service
Value
Returns
Quality
Thumbnail of user matthewb991
1 review
7 helpful votes
January 15th, 2021

They built my website it was terrible looking after it was supposedly compete they disappeared. They stole my money. These guys are professional criminals

Tip for consumers:
don't use them period or you'll regret it. They took over $2000 from my company and vanished

Products used:
website build

Service
Value
Shipping
Returns
Quality
Thumbnail of user cb675
1 review
3 helpful votes
April 20th, 2021
Verified purchase

I hired Get Set Go Web in May of 2020 to develop a website for me, my package with the company included a website, business license, security, hosting, tech support for my customers and myself, back end training so that I could learn how to utilize the website. The planning phase took 6 months and in December the company started the development phase which meant that the company would program all of my website pages to be functional. My website was supposed to be completed by the end of January. In the beginning of January I started calling the company to check up on my website and to my horror I discovered that the company had pretty much vanished. I searched online and discovered that numerous clients had filed claims and disputes against the company. I sent a message officially firing the company and requested a refund. I notified my bank and disputed all charges from the company. I also notified BBB. I later received a call from James Black who was the project manager working on my website at Get Set Go Web, he stated the he knew about my disputes and that I would receive a full refund. He also stated that the company had a huge fire where 25 people died and asked if the company could still work on my website. I told him that I could not let him work on my website because I already fired the company and have several disputes going and that I just want a refund. Soon after that conversation, my bank notified me that they heard from Get Set Go Web and that the company wants to fight my disputes. My bank also informed me that when a company has several claims and disputes going, the company would most likely go out of business and file bankruptcy so it is wise and advised to officially fire the company, formally request a full refund, dispute all charges with the bank and file a claim with the BBB ASAP. EVERYONE THAT HAS POSTED AN EXPERIENCE WITH THIS COMPANY SHOULD GET TOGETHER AND FILE A CLASS ACTION LAWSUIT

Thumbnail of user paulr1344
1 review
6 helpful votes
February 6th, 2021

You don't need a lawyer-just talk to credit card companies/banks. You only need to send email firing them. They have to refund your money or the credit card companies will not let them use their services!
They wil try to sweet talk you -"we'll give you discounts" etc... ignore, once you fire them, they have limited time to respond or credit card companies will take it for you. Getsetgoweb will return it when they know the time limit is almost up.
Good Luck and have patience!

At the beginning of October 2019, I signed up to have 2 E-commerce websites made-GetSetGoWeb salesman (Eric) made deal for $1600 for both. He said in about 6-8 weeks they would be online ready for sales, with support for 3 months for any glitches etc…only hosting fees for each year if I used them for that.
I asked them about people searching in Canada vs the states-they said. Ca would show up if they were in Canada, and. Com if they were in USA. (there was never any mention of extra charges).
It took about 5 weeks before they gave me links to demo sites they were working on (template sites - they put a few of my product pictures on) I gave them a lot of product excel files with pictures, prices, products etc…. They took another 1-2 weeks, and did almost nothing. I talked a few times with them on the phone, one time they said if more than 500 products they had to charge me $2500 more, also said they needed to charge $2500 more for PHP(almost every website uses this as default as i found out). I said no way, and I'd get back to them. I sent email for a conference call to talk about all the upsells delays etc…. On the conference call, it was exactly like a "used car dealership scam" they were starting at 2500, down to 1500. I said no. They called me 2 days later and said $600, I reluctantly told them ok.
I also asked for a detailed invoice-took them over a week to get me one-wasn't detailed at all, they were charging my credit cards different amounts until a charge went through for them. Then they would tell me about it after, and try to get me to pay the rest.
Week after that, I was asking them why all information my bank wanted on websites weren't, why plugins weren't working etc. They said they were working on it, takes time etc…. Then this time, they said they needed an additional $2500 to integrate the banking information plugins for online payment----that's when I told them absolutely not, there was never any mention of that at the beginning, and these being ecommerce websites-that should have been a normal part of it!
I sent emails, phoned and threatened to fire them. Got Mark-he sweet talked me, told me no more charges at all etc…website would be awesome very soon, don't worry etc….
After 7 weeks, I was getting really annoyed with the delays on the websites, I told them I wanted full access (on phone and in emails) I told them I wanted to be able to start putting my own products on there as they were too slow. I got nowhere with them, told them they would be fired in a few days if not 100% ready to go very soon.
I also told them a few times to buy my. Ca and. Com domains many, many times. They finally bought 2 domains (. Com only) at about 7 weeks. I told them what about the. Ca domains? Samantha (project manager) said she was told it would be $600 for those! ( I researched, and bought both domains from GODaddy for $14.95.
They were even trying to get me to spend another $2500 for SEO keywords for indexing and some advertising for 3 months. (google keyword searches) (new website company charges only $100 a month for that)!
I sent final email firing them. (advised also to do this from my bank).
I do not trust them, scamming me for more money, while just delaying everything on my sites. Both websites are still useless after 8+ weeks. Still in a template latin format that will take months to sort out.

Record everything, take screenshots if you even think of using this company!

Service
Value
Quality
Thumbnail of user stevens1078
1 review
6 helpful votes
January 19th, 2021

After taking over a year to attempt to complete a website, and upselling me on everything, way more than originally quoted, they just disappeared.
DONT DO BUSINESS WITH THIS COMPANY
Be careful when choosing a web design company or pay the price like I did.
I was originally quoted $2,000 for a website then they kept telling me I needed a server so that would be $1,500 extra and then that the website I wanted required more and more work and before I knew it they convinced me to spend close to $7,000 and I still dont have a completed website and they are no where to be found.
Scam Artists!

Tip for consumers:
DONT WORK WITH THEM!

Products used:
WEBSITE DESIGN

Service
Value
Shipping
Returns
Quality
Thumbnail of user anniej57
1 review
0 helpful votes
June 2nd, 2020

The Getsetgoweb team is amazing! Their response time was a little bit late but their work was incredible. Our results have been amazing as we made the switch. I recommend the Getsetgoweb team!

Thumbnail of user scarlettm16
1 review
0 helpful votes
May 10th, 2020

The Getsetgo web created a beautiful website in less than two weeks! The experience was much easier than I imagined. I have received numerous compliments on it by highly respected professionals. I would highly recommend this business and I will continue to work with them.

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1.8
10 reviews
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