• GiftaLove

GiftaLove

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Overview

GiftaLove has a rating of 3.59 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftaLove most frequently mention free shipping. GiftaLove ranks 66th among Gifts Other sites.

  • Service
    24
  • Value
    25
  • Shipping
    24
  • Returns
    17
  • Quality
    24
Positive reviews (last 12 months): 93.3%
Positive
14
Neutral
0
Negative
1
9
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I've been contacting the customer care, but there is no one to answer.
How would you rate GiftaLove?
Top Positive Review

“Appreciation for Timely Delivery and Excellent Service by giftalove”

Sunil P.
2/23/24

Dear Giftalove Team, I hope this message finds you well. I am writing to express my sincere gratitude for the impeccable service provided by your team. I recently placed an order for a chocolate gift basket hamper, and I am delighted to inform you that the order was delivered promptly and without any damages. Your packing was exceptionally well-done, ensuring that the contents remained intact throughout transit. Moreover, the personalized gift with images exceeded my expectations with a special touch to the gift, making it truly wonderful and memorable. I want to commend your team for the excellent services provided. It is evident that you prioritize customer satisfaction and quality in every aspect of your operations. Rest assured, I will continue to choose Giftalove for all my future gifting needs. Thank you once again for your outstanding service

Top Critical Review

“Disappointing!”

Marie S.
10/18/23

The receiver did not know who the sender was as my name was not mentioned on the bouquet card or on the chocolate box. I had to ask my friend if she received it. Whole purpose of the surprise from me was defeated.

Reviews (96)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (11)
Thumbnail of user sunilp70
1 review
0 helpful votes
February 23rd, 2024

Dear Giftalove Team,

I hope this message finds you well. I am writing to express my sincere gratitude for the impeccable service provided by your team.

I recently placed an order for a chocolate gift basket hamper, and I am delighted to inform you that the order was delivered promptly and without any damages. Your packing was exceptionally well-done, ensuring that the contents remained intact throughout transit.

Moreover, the personalized gift with images exceeded my expectations with a special touch to the gift, making it truly wonderful and memorable.

I want to commend your team for the excellent services provided. It is evident that you prioritize customer satisfaction and quality in every aspect of your operations.

Rest assured, I will continue to choose Giftalove for all my future gifting needs. Thank you once again for your outstanding service

Service
Value
Shipping
Returns
Quality
Thumbnail of user acreativeblogs
1 review
0 helpful votes
February 26th, 2024

Gift was well secured and packed carefully. But as I have ordered only a day before birthday it was delivered a day late. But if someone have time before the celebration day Gifts love is a good site to place order for loved ones.

Thumbnail of user ojhaupmanyu
1 review
0 helpful votes
March 9th, 2024

A perfect gift for a occasion of anniversary.
Good packing and perfect combination.
All the items were safely delivered.

Tip for consumers:
Overall good product

Products used:
Gift

Service
Value
Shipping
Returns
Quality
Thumbnail of user nehas294
1 review
0 helpful votes
March 15th, 2024

On Women's Day, I placed an order for combo products for our office colleagues. The gift was well-made and presented. Since I placed my order in the morning, it was delivered that same day, a little later than expected, but it made our lovely ladies grin. Regards. Go on!

Thumbnail of user pritibiswas65
1 review
0 helpful votes
February 15th, 2024

I got roses, they were fresh and prettily packed :) Order was also delivered timely as promised. Good experience.

Products used:
roses

Service
Value
Shipping
Quality
Thumbnail of user mpradum709
1 review
0 helpful votes
December 16th, 2023

Amezing site to purchase gift for anyone. I have purchased the birthday for may brother form here and that was nice

Service
Value
Shipping
Returns
Quality
Thumbnail of user swapnil.more85
1 review
0 helpful votes
March 23rd, 2024

Website is clear ordering was easy, delivery was fast. Product is great! Everything was great. Really great communication, worked fast, shopping was good. Thank you for the service provided

Service
Value
Shipping
Returns
Quality
Thumbnail of user parmjitk3
1 review
0 helpful votes
March 13th, 2024

The flowers were beautiful and both flowers and chocolates were delivered in time and in excellent condition.It was a lovely surprise from my children in UK placing the order to my home in Punjab for mother`s day.Thank you

Products used:
Gift sent to me by children from UK

Service
Value
Shipping
Quality
Thumbnail of user shivamahuja7860
1 review
0 helpful votes
December 23rd, 2023

The cake was highly delicious. I never thought Black forest cake can be so yummy. Our whole family enjoyed the cake and loved it.

Products used:
Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user maries1208
1 review
0 helpful votes
October 18th, 2023

The receiver did not know who the sender was as my name was not mentioned on the bouquet card or on the chocolate box. I had to ask my friend if she received it.
Whole purpose of the surprise from me was defeated.

Products used:
Flowers and chocolate cake

Thumbnail of user gautammanojdev
1 review
0 helpful votes
December 30th, 2023

I ordered cake and flowers cake is fresh and tasty and flowers are also fresh and looking beautiful so I enjoyed occasion

Thumbnail of user kumarianjali82893
1 review
0 helpful votes
December 30th, 2023

GiftaLove



I ordered a personalised mug and the delivery was on time with precisio
I happy with the services.

Thumbnail of user khushi7557517095
2 reviews
0 helpful votes
December 15th, 2023

Very good quality of product amazing experience with giftalove thank you team great service...nice

Service
Value
Shipping
Returns
Quality
Thumbnail of user prabhakar2202
1 review
2 helpful votes
April 29th, 2023

ITs ok
It had been delivered a day late
Overall the quality is fine
I request viewers to ignore my previous bad review

Tip for consumers:
I feel there should be an alternative for this issue and staff should be courteous

Products used:
yes
it was delivered

Service
Value
Shipping
Quality
Thumbnail of user chandank18
3 reviews
0 helpful votes
January 10th, 2019

Lovely gift portal and satisfactory cakes delivery services. And i get free shipping and on time cakes... thanks..

Thumbnail of user ritikay1
3 reviews
1 helpful vote
December 14th, 2023

I had a special request for the delivery time, and they accomodated it without any issues. Very convenient.

Thumbnail of user sumanp26
1 review
0 helpful votes
January 13th, 2022

Gifalove provide excellent service. The team work is very proffessional. There are many gifts to purchase for all occassions.

Products used:
cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user kritia7
2 reviews
0 helpful votes
April 23rd, 2021

I had a great experience with this ecommerce platform, I bought chocolates for my brothers bday and he loved them, the chocolates were delicious and fresh.

Products used:
Chocolates box

Service
Value
Shipping
Quality
Thumbnail of user vidushib1
1 review
0 helpful votes
August 10th, 2022
Verified purchase

Don't buy from this site. Very misleading. Products wont match the image, even a few items missing.
I ordered from Friends section for a friend and they sent the card and box for Rakhi occasion. Their customer service is worse. No replies to mails, nobody receives calls.

Tip for consumers:
Don't buy from here

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickeym11
1 review
0 helpful votes
February 27th, 2017

Thank you so much for your wonderful service and prompt delivery. I have been placing orders with you for umpteen times in the past and have been referring you to my friends as well. I have never been disappointed and as usual, this time also I was able to give a wonderful gift with ur help. Thanks a ton and keep the good work up:

Thumbnail of user kritis11
1 review
0 helpful votes
January 15th, 2021

Their service is on the point and the quality of products is also good. They delivered on time and even the prices were affordable.

Tip for consumers:
Go and buy products and you will see for yourself...

Products used:
Cake and flowers

Service
Value
Shipping
Returns
Quality
Thumbnail of user apoorwas
4 reviews
1 helpful vote
January 10th, 2019

That was the really good experience. Cake delivered on time with free shipping... I highly recommend to all... I would like to say thanks. Keep it up

Thumbnail of user rajendras14
1 review
0 helpful votes
September 12th, 2019

Best website for gifting... Whenever I send gifts, Flower and cakes to my friends on special occasions I always choose giftalove. They have an amazing products. And the best thing is that they deliver orders on time

Thumbnail of user rakeshv3
1 review
0 helpful votes
September 17th, 2019

It was good experience with you people, delivered cake on time... I'm so happy with your service. Just make the price more affordable.

Thumbnail of user manideepm
1 review
1 helpful vote
February 22nd, 2021
Verified purchase

There is a high chance you will be disappointed. They were helping me till money is credited to their account for my order and no response after that. I planned for a midnight cake delivery and was hugely disappointed. Do customers have to remind this company to do their job? This is no short of a scam, they promise and take your money and dont respond.

Tip for consumers:
writing this review at 12 pm where I dont have a cake for the special event, instead I am sitting here writing a review

Value
Returns
Quality

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About the business

Send gifts to India online for your loved ones with FREE Shipping via Giftalove. Get unique love gift ideas online for any Occasion at India' s largest gift shop. Order Now!

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