Gifts To India

Absolutely pathetic service! Ordered birthday chocolates to be delivered on 22nd December. Today is 23rd December and still not delivered. Upon chatting in whats app being told "RGTI**************
Your order is a courier item and it is in transit already. But we are waiting for the tracking details to get updated."
When I asked for a refund, I got a response "The order is already in transit sir/mam and now the order cannot get cancelled."
Absolutely hopeless service.

Not deliver on time after the event they delivered and project quality is chip. All product quality is very chip full west of money.

My order number RTGI ************** was delivered in time. That's the only plus point. The multicolored roses were fully bloomed and at the time of delivery itself the petals were falling off. When I complained on WhatsApp the reply I got was - "Due to marriage season there is a flower crisis, so we supplied what was available, moreover you didn't mention that you wanted half bloom flowers." This reply by WhatsApp which I have proof.

This is the most ridiculous excuse I have ever heard. If a business cannot deliver then they should close that business.

Basically they are saying that If a customer doesn't mention what quality of flowers they want, they will send full bloom flowers with petals falling off which will not last even one day.

On 2 previous occasions I have used this supplier and I was satisfied. But this time I am very very dissatisfied at both their service and customer care. The least they can do is send a replacement bouquet of any flowers which are not "in crisis" This will show that they are genuinely concerned about their clients.

There is a phone number on the website but either calls don't get connected or else no one answers if you call.

The online price we pay far exceeds the actual value of the flowers just to bring happiness to our recipient. Instead I was ashamed and embarrassed to see the picture my recipient sent me.

I will not recommend this supplier to anyone unless they show they are truly sorry and make up for it.

I have ordered Rakhi on 29th and they accepted for next day delivery.But till 4 days no one delivered nor customer care available. Before developing any site owner should think about the customer service contact number n person.The number has given on website no.one picking up call nor responding.Such a Stupid people r handling. They need to learn about customer satisfaction.If there is option to rate below 0 also more for them.

I ordered rakhi through this website and it has been delivered. No response on message or call. I will not recommend this company to anyone.

I have created an order 6days before delivery and they did not deliver and they are refusing refund
Order No.:
GTI**************
I opened a complaint ticket as well and they are refusing refund
Ticket No.:
GTI-26-*******

Very bad service and cheating.

First of all I ordered it from USA to India. After I placed the order there was not a single email for my order and detail. I contacted service there was no reply either. I will not order from here again.

I had ordered few items on mothers day, but didn't received a single item on special occasion. So whats the point to claim your business for delivering same day. I dont even know am getting my refund back or no I wasted $170 on 2 different orders.
I dont trust these people guys.
If i sent an inquiry on their whats app number it always shows that agent is currently offline and timings are 9-6.30pm. I had sent an inquiry around 2.30pm at their time but still no show.
It looks fraud to me
Do not give your personal details to these fraudulents.

Is this a Fraudulent site?
I dint receive my order and neither they are available on call or chat support!

I had ordered four items to deliver on my mother's birthday but they delivered only 2 items on time. Those 2 items delivered were also of very poor quality and cheap. When I made complain, the head office send remaining items by courier but it was much after birthday so whole intention of gift was ruined. I'm surprised that why couldn't they contact local branch and get it done on same day.

I ordered a couple of gifts for my father for his birthday, the cake got delivered on time but the other gift did not... I have been following up continuously since July 25th but no active response forthcoming except a cryptic response to check with the receiver if they received everything - It finally got delivered on Aug 4th after numerous follow ups(but no response)

We have ordered flowers and cake, these guys cancelled flowers by themselves saying user asked to cancel. Useless and ruthless team, worst customer care. Designing terms and conditions as per their convenience and ruining people occasions.

I should hv read reviews before but clearly they commit fraud by claiming same day delivery when the gift actually leaves from a far off place 2 days later. A gift supposed to be same day delivered on Diwali is still in transit. Their customer service has put me on auto reply. Seems like their standard mode of operation.

I placed an order by opting same day delivery, unfortunately it got delivered next day. When I contacted the customer service, they could not answer my query properly. Instead saying the payment got stuck at payment gateway, thereafter they stopped answering my calls. Next day when I wrote to them to cancel and refund my amount, they replied it is out for delivery and cannot refund the amount. Finally they delivered next day. Very disappointing

Made 2 separate chocolate orders for Diwali (Oct 2022).
Since the payment is done, there is no response from their end.
No phone number available and the whatsapp never responds.
Even after 10 days of payment there is no response or delivery.
They are cheaters, never get trapped.

I have ordered for same day delivery. It has been 3 days now, still its not delivered. Also contacted the customer support but no response.

Please never order anything from this website. It was my fiancé's bday and I ordered few gifts from Canada through this website. They were not delivered. I cant track those orders and moreover, there is no customer service number to contact them. Their email service is even worst. They do not respond to my email either.

It's been nearly a month that I've ordered but they didn't give me any updates about my order and they have made me pay for extra delivery. I will not recommend this site for any other users.

THEY HAVE TERRIBLE SERVICE, NEVER DELIVER ON TIME OR EVEN ON THE DAY THAT YOU WANT THEM TO DELIVER. THEY NEVER EVEN APOLOGISE FOR THEIR TERRIBLE SERVICE. AND THE GIFTS TOO LOOK AWESOME, NOTHING LIKE THEY HAVE ON THE WEBSITE. HORRIBLE!

Quality delivery with fresh Cake. Thank you for timely delivery and excellent support. Hope the same service everytime.

We used Gifts to India usually use giftstoindia24x7.comas the service and delivery times great. However this site do not refund they do not deliver on time ordered Rakhi gift and now were on the 3rd Sep 23 and Item still on route. AVOID THIS SITE AS NO REFUNDS OFFERED DISGUSTING CUSTOMER SERVICE AND BLAME PUT ON LOGISTICS. UK AND ABROAD FOLK USE giftstoindia24x7.com instead

I had a terrible experience ordering from this company. I paid for two bouquets of flowers for Mother's Day. Only one got delivered which was not what I ordered and very bad quality of flowers given the price I paid (over Rs. 2,500). I have emailed their customer service team several times regarding this with no resolution. A total waste of money, time and effort!

I DO NOT RECOMMEND THIS SERVICE! DO NOT ORDER

This company is a big reaper, they show something and deliver totally horrible street quality items. How dare they even do this, it's a shame that in India there is no consumer rights or complaints forum to report such bastards. They are not even afraid of any consequences as they know orders are placed by people in overseas who can't even track or get hold of them. There phone no is one that's never answered. I added some balloons in my order which they delivered without air/ helium inside, there was a missing velvet rose and some garbage quality chocolates, bloody morons