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Global Auto Auctions has a rating of 2.44 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Global Auto Auctions ranks 153rd among Auction sites.
This company does not typically respond to reviews
I found GAA on social media. I was in the market for a repairable Hybrid or Electric vehicle. I was overwhelmed by the volume of vehicles on their website. I worked with Jerry Garcia. He was very knowledgeable. He helped me locate the perfect RAV4 with collision damage to the rear. I did not have to go through the bidding process because it was available for immediate sale through one of their vendors. Jerry also helped with transport. Highly recommend GAA.
GAA is considered an inactive corporation in DE as reported by their registered agent, Harvard Business Services. This is secondary to not paying taxes or filing any paperwork since Dec of 2019 when they initially organized. This means that it will be VERY difficult to hold them accountable WHEN (not if) they steal your money. STAY AWAY from Global Auto auction (GAA Brokers Inc) Update: after filing claim in DE court GAA started calling (miracle) Same sales guy said I could either get a car ASAP or my money less 30% I said I'd see them in court Next day they called and said car ASAP or money less 10% Same answer Following Monday an attorney from Miami called and said GAA would send full refund plus pay my court filing fee in DE I settled with that but should have gone to court on principle
I found GAA on social media. I was in the market for a repairable Hybrid or Electric vehicle. I was overwhelmed by the volume of vehicles on their website. I worked with Jerry Garcia. He was very knowledgeable. He helped me locate the perfect RAV4 with collision damage to the rear. I did not have to go through the bidding process because it was available for immediate sale through one of their vendors. Jerry also helped with transport. Highly recommend GAA.
GAA is considered an inactive corporation in DE as reported by their registered agent, Harvard Business Services. This is secondary to not paying taxes or filing any paperwork since Dec of 2019 when they initially organized. This means that it will be VERY difficult to hold them accountable WHEN (not if) they steal your money. STAY AWAY from Global Auto auction (GAA Brokers Inc)
Update: after filing claim in DE court GAA started calling (miracle)
Same sales guy said I could either get a car ASAP or my money less 30%
I said I'd see them in court
Next day they called and said car ASAP or money less 10%
Same answer
Following Monday an attorney from Miami called and said GAA would send full refund plus pay my court filing fee in DE
I settled with that but should have gone to court on principle
Tip for consumers:
AVOID at all costs. They are a scam company that is not even registered as an official company
Check out the dallas BBB for more info and other (many negative) reviews and complaints.
Products used:
Tried to purchase a car using them as a broker, but they took my $12,450 and have not returned calls/emails since March 10. They've my funds since July 6, 2020
They are no longer active as a registered company in DE.
Complete scam of a company
I successfully purchased a Toyota Prius 2008 with global auto auction. After reading some bad reviews about them he made me felt I have to share my experience to be fair. This gentleman Jerry was honest to me at all point of view and I think he deserves to be trusted. People making sounds like they are scammers but from my own experience they are not. Give them a try guys. Trust is a key point of a business.
I made a bid for a vehicle of $10,000. Then I got a call back from a guy named Tom telling me that I had to raise it up to the listing price of 13,300. Obviously it is not an auction because they're having me to pay the listing price so they're fooling you. Then another person that is not very friendly. He's very rude. His name is Jerry. He started charging me storage fees because I would not use his Transporter. I do not recommend to deal with this company because they have a lot of complaints about them bad reviews and they have a lot of complaints with the Better Business Bureau. You need to Google this information before you even buy a car from them. I started this bid on April 4 and today is the 17 and they finally by tomorrow. I'm going to have the car picked up now they tell me the car doesn't start and the car does not run. Beware. Global Auto Auctions sold me a car that does not run nor starts I paid $14,454 then I asked for a refund and Jerry said no I don't qualify for a refund.
Products used:
I ended up getting my own Transporter
Very knowledgeable staff, which is necessary when going through processes like buying at auctions. It is important to educate yourself on how these purchases work. That way you can understand what to expect. Buyers should understand this is not like purchasing a car at an every day local dealer. If you are confused or have issues it is best to reach out to them to get a better understanding of what to expect. Very happy with my purchase, communication and helpful staff. Made my first purchase an overall very good experience.
Thank you for your business Mr. Cedric. We look forward to assisting you on your next purchase.
Nice and great performance attention during my conversation/chat with the customer agent representative.
She'd take her time to explain/analyze the detail of importing a car.
And it's really helpful.
Thank you.
These people require you to deposit money to bid, nothing unusual about that. When I won a bid with representative Alexis on the phone, I deposit more money to cover the fees to reach their "24 hour deadline", cool. I go on vacation for my birthday and come back to learn my bank held my funds, no one calls, my bank nor GAA. This guy from their "financial department" calls me to say "we haven't received your funds, you almost cost us our license so we have to deduct $600 for a relisting fee". I immediately request a FULL refund and say I'm not paying that because I did my part in 24 hours WITH receipts, they say okay and ask for my billing address. I comply. This was 2/17/21. I still don't have my money. Leave these people alone.
* Global Auto Auctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have been purchasing salvage vehicles from dealers for years. Global Auto Auction gave me access direct to the actual auctions. Yes you do have to place a deposit only because they need that to secure the vehicle at the auction. If you don't pay the balance they use that deposit to pass over to the insurance company. They only make money when you purchase an actual vehicle. I am happy with the two vehicles I purchased one was a 2015 BMW 320 and the other was a 2006 Lexus RX 400. I had the vehicles picked up myself and they had a release ready for me within 3 business days. My experience was very good with GlobalAutoAuctions.com.
Tip for consumers:
My advice is if you have not purchased a damage vehicle in your life don't unless you know a good local repair shop. Its not for the faint at heart. If you have patience you can definitely find a good deal. My advice is look for something with light damage.
Products used:
purchased a salvage vehicle
Thank you for your business John.
I had a great experience buying my first damaged vehicle. The staff was helpful and I am very happy with the quality of the mercedes I purchased. I will be a return customer, for sure!
Thank you for your business Aleksandar we looking forward to doing business with you again in the near future. Please let us know if we can assist in any other way.
I appreciate her reply and she guide me in the best possible way
Thank you for the review Aman
Let me tell you about my experience with Global Auto Auctions. At first I was hesitant to purchase a vehicle online especially a salvage vehicle with extensive damage. I took my time I did my homework and I spoke to the representatives numerous times. I had to place bids on over 20 vehicles before I was actually able to buy one. It took the transporter about a week to get the vehicle to me and I received the title in about two to three weeks after my purchase. I purchased a 2019 BMW M4 with some fire damage, it had some scratches which I did not notice but the vehicle overall was a steal for the price I paid for it. I am writing this review to let everyone know take your time with searching for a vehicle, do your home work on parts, and repairs. Global Auto Auctions just provides a service and gives you access to dealer only and insurance company auctions. They are good to work with, I see a few reviews of customers being upset but that is part of this industry. I have read some of the reviews of their competitors and it seems like a systematic industry problem. Global Auto Auctions was very fair with me and I will use their services again.
Tip for consumers:
They really helped me find the right vehicle, it was frustrating at first but it was worth the wait. The vehicle does have extensive damage but I purchased it for a good price.
Products used:
SALVAGE CAR
So you will always win your bid with 400 -1000 dollars then they call you in the morning and say the insurance didn't except they want atleast half the price of the car or vehicle, what a joke happened to me twice same thing scam
We strongly urge customers to read our "How To Buy" section https://www.globalautoauctions.com/how-to-buy. We do not capture customer deposits and you need to be realistic with your expectations. We are unable to acquire "Ferraris" for $4,000 with a $400 deposit. The insurance companies are not going to accept bids/offers they all require minimum bids. No one scammed you, if you are owed a refund please contact info@globalautoauctions.com. We are sorry we could not assist in helping you acquire a vehicle. We have the best prices in the country. Good luck!
I had a question about why it was taking so long to list why an item on auction to actually become listed. The person requested the stock number and was able to provide an answer rather quickly. Thanks!
Thanks for the review Abbey. We are here to assist and have placed the vehicle on our watch list as well. Hopefully we will get a scheduled auction date soon.
I ve purchased my first car from them and the entire process was very smooth! The car was as described in the pictures and i even got some good advice from the sales agent in respect to finding the needed parts to fix the damage. Overall. I can only say that im definitely buying again from them
She was very quick to answer all my questions and knew all the answers immediately. She's good!
I bought a car from them more than 3 month ago, I do not have the car neither my money I got a pariel refund check with 30% less from what I paid for an existing car. If I endorse the check I agree with their contract mean forget the 30%. Please read their contract before to sign anything.
For now I try to find a solution:, I made BBB interven, if does not work then second Lawsuit.
Lately I got an intemidation text message saying the won't refund me. Because I bombard their call center with a bunch phone call and they will charge me $10 for each call of course another lies from them.
Tip for consumers:
SCAM SCAM
Products used:
No product it was car auction item
I have purchased three vehicles through global Auto auctions. I export vehicles from the US to my country. I have used other services in the past and they provide no guidance. I am very happy with the level of service GAA provides thank you
Thank you for your business. Looking forward to working with you again in the near future.
This is my first time using this site and I found it interesting
Thank you Francis please let us know if we can assist you in any other way.
Beware of this website. When I called their customer service the Representative did not sound like he was in the United States despite claiming to be located in TX. He did his best to answer questions about how the company works but when I questioned where he was located, he became agitated and hung up on me.
Tip for consumers:
SCAM ALLERT!!!!!! Dont waste your time or money.
Products used:
none
* Global Auto Auctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are a U. S Based company and do outsource the over flow of calls to call centers after hours. Feel free to call during business hours 9:00 am to 5:00 pm and we would be more than glad to explain our process.
Thank you for your assistance in answering my question.
I sent them money for an RV that they never delivered. When they offered a refund, they never sent it. I am still waiting for my refund.
So I noticed the site has salvaged and damaged cars for cheap so I was looking for a 2019 impala same model as mine for pieces. This site want me to pay $5,000 over the blue book value on a salvaged title car when I have the same car with no damage and less mileage? I was contacted by a supervisor from from global auto auction asking to increase my bid to $ 9,000 I said no quickly due to the fact I have the same vehicle and know the Kelly blue book. Next thing I know my account is banned? I contact immediately finding out why and I'm told because I'm a low baller? I'm a low baller for refusing to pay $10,000 for a salvaged car that needs more than $8,000 in damage to fix and the blue book on an impala in said condition is in $2,500? Crooks I advise everyone stayyyyyy far away from these people. I showed the kbb value of my car in perfect condition? How in the world would they expect 8,000 for a salvaged car when brand new perfect condition it's under 8,000? And I have the car now I cannot trade it in for $8,000. Lmao what a joke
Products used:
Salvage cars but the site is a scam
Gain trust and grow your business with customer reviews.
Global Auto Auctions is a leader in re-marketing technology. Global Auto Auctions has also evolved from over 20 years of experience in the Automotive and Salvage Auction industry in the United States.
WHO WE ARE
GAA Brokers Inc., is the parent company for Global Auto Auctions. It has long term working relationships which it has made over the past two decades with countless affiliate brokers whom are licensed and bonded, which are registered insurance companies, purchasing vehicles in bulk packages during catastrophes, allowing us to offer countless vehicles at discounted prices. Salvage vehicles for sale is second nature to us, we know which vehicles to protect our customers from buying, we have data that broker sites will never have. Broker's simply want to make their commission. Our administration believes buying Quality Salvage Vehicles takes a unique and experienced person, as many vehicles are not what they seem, to the naked and untrained eye. We ask our customers to be patient in the event we have their best interests and decided to pass on a vehicle. We urge any impatient, demanding customers to use broker sites. We do allow our customers to bid themselves directly at some if not most of the insurance salvage auctions. You can also pay for the vehicle within 2 business days directly at the Insurance Auction Facility with certain Insurance Auctions that allow it, some DO NOT allow the general public to pay them directly. Our administration is if not the most transparent of all, largest selection, cares about the end user, although we are in an industry in which it is so difficult to make everyone happy. We work with our customers through any mishaps and we grow together, we offer a VIP concierge type service that brokers are unable to, We have few competitors, of which whom have experience in Technology but not in the Salvage Industry, our staff knows the laws, title laws, will guide you every step of the way to ensure your experience is profitable. Whether you are an experienced licensed car dealer or just an individual interested in buying vehicles, we put our knowledge and experience at your service. We are ready to provide you with clear and detailed information on each vehicle on our venue, so that you could feel confident in what you are buying. We’ll make your salvage vehicle buying experience an unforgettable one!
WHAT WE DO
We provide a large inventory of salvage cars, motorcycles, boats, trucks, trailers, jet skis, ATVs and snowmobiles. All you have to do is register FREE on our website. It will take you no more than 30 seconds to complete our registration process and within a lightning speed you are free to start bidding and buying without needing your own Motor Vehicle Dealer license.
By using our service you get the best salvage car buying opportunity online. With Global Auto Auctions you are eligible to bid on and buy salvage vehicles offered for sale at Insurance Auctions in all the 50 states. Our exclusive online system will allow you to follow every step in the whole process of purchasing salvage vehicles. For those who have a busy schedule and find it difficult to stay in tune with the bidding process, Insurance Auctions in the United States offers a preliminary bidding system which enables our customers to place maximum bids on salvage cars of their interest at any time before the virtual proxy sale begins.
WHO WE ARE AND COMPETITOR COMPARISON
Global Auto Auctions is an online venue that offers you direct access to Insurance vehicles around the country each day.
Our team consists of experienced innovators and pioneers in the industry who revolutionized the industry by offering impressively low prices to our customers. In essence we virtually eliminate middlemen and their profits. Customers do not require licenses to bid at auctions because our affiliate brokers posses all the licenses needed to purchase these vehicles, but also salvage bid cards required in certain states to place bids on damaged vehicles.
Our team includes trained professionals in the insurance auction industry.
We are unlike most other sites, and we offer outstanding VIP Service. Our customers and our team, work in sync until a vehicle is acquired for a customer at a reduced price.
Our prices are truly competitive and we invite comparisons with any other online venues.
Global Auto Auctions is a group of experienced individuals from the insurance industry, salvage industry and/or financial industry. Our principals work hands on with seasoned exporters in Salvage Vehicles.
Global Auto Auctions, in collaboration with Global Auto Auctions, together with its principals, interacts with industry offices around the world to better serve our customers with variry and exciting choices.
THE BIDDING EXPERIENCE
Our team leaders are open to new suggestions and look forward to working with you every step of the way.
Our Executive Officers have the significant contacts in the insurance salvage indust
Thank you Adam this is much appreciated. Glad you are happy with our services and the vehicle.