• GlobalLens

Overview

GlobalLens has a rating of 4.23 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalLens most frequently mention contact lenses, and customer service. GlobalLens ranks 22nd among Contact Lenses sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • Due to medical lobbyists creating hoops for consumers to just buy darn contact lenses, I was forced to buy from Canada.
  • I couldn't have asked for better customer service.

Critical highlights

No critical highlights yet

How would you rate GlobalLens?
Top Positive Review

“Great way to get contacts at an affordable price”

Araceli B.
7/15/17

As a college student, I don't have the liberty to spend tons of money on things. In order to obtain my prescription renewed and purchase new contact lenses I was looking at over $160 and even though it might seem like a little it seemed like a lot to me. I was a bit hesitant ordering them online after viewing some negative reviews but overall the reviews were good so I decided to give it a try and I'm glad I did! I ended up paying $51 and shipping was free! I will definitely purchase my contacts with GlobalLens again in the new future!

Top Critical Review

“I ordered from the US”

stevev h.
10/11/13

I ordered from the US The order never came to the address listed--the tracking stated it was delivered but Went to the zip code not on my order! Now the problem--the tracking questions need to come from the sender --not the person recieving it! Getting a response from globl lens was unprofessional and disappointing--no calls and no help Stay away or pay the big price of the shipping with a carrier that insures delivery. Canada postal communication with the us is poor and the communication with the customer poorer. BEWARE

Reviews (22)

Rating

Timeframe

Other

Reviews that mention popular keywords

contact lenses (9) customer service (5)
Thumbnail of user aracelib
1 review
0 helpful votes
July 15th, 2017

As a college student, I don't have the liberty to spend tons of money on things. In order to obtain my prescription renewed and purchase new contact lenses I was looking at over $160 and even though it might seem like a little it seemed like a lot to me.
I was a bit hesitant ordering them online after viewing some negative reviews but overall the reviews were good so I decided to give it a try and I'm glad I did! I ended up paying $51 and shipping was free! I will definitely purchase my contacts with GlobalLens again in the new future!

Thumbnail of user jeffj68
1 review
0 helpful votes
May 1st, 2017

Received my contacts today, less than a week after ordering! Company was very attentive, quick with response, and kept me informed through every step of the order process. Even included a new contact case at no charge. Saved me a TON of stress and headache. Pay no attention to any negative reviews... I HIGHLY recommend them!

Thumbnail of user rce
1 review
3 helpful votes
July 17th, 2011

It is a convenient way to order contact lenses without all the verification of prescription cr*p. It gets annoying when you are in your twenties, have little changes to your vision than already exists, and have to shell out money for another eye exam when your prescription hasnt even changed... HOWEVER:. If its color contacts you ordered from them, it could take up to over 2 weeks for them to backorder and ship them out and another 7-16 days to recieve them... thats a month to wait... normal contacts they ship out in a more timely manner

Thumbnail of user brianm128
1 review
3 helpful votes
June 22nd, 2015

Due to medical lobbyists creating hoops for consumers to just buy darn contact lenses, I was forced to buy from Canada. This is awesome. I recommend GlobalLens to all of my friends and family. If you know your vision has stayed the same, why pay for a contact fitting? It's another $150 you can spend on something else. 10 bucks flat ground shipping to Texas. Awesome site. You rock!

Thumbnail of user angelab60
1 review
1 helpful vote
March 27th, 2015

I ordered lenses from GlobalLens and received them in about a week. Their customer service was excellent and answered all my questions immediately. And best of all they did not need to verify my prescription.

I will ABSOLUTELY order again, great honest company!

Thumbnail of user stevevh
1 review
1 helpful vote
October 11th, 2013

I ordered from the US
The order never came to the address listed--the tracking stated it was delivered but
Went to the zip code not on my order! Now the problem--the tracking questions need to come from the sender --not the person recieving it! Getting a response from globl lens was unprofessional and disappointing--no calls and no help
Stay away or pay the big price of the shipping with a carrier that insures delivery. Canada postal communication with the us is poor and the communication with the customer poorer. BEWARE

Thumbnail of user chelsean2
1 review
1 helpful vote
May 7th, 2015

I was a bit nervous to order after reading a few bad reviews on here. I live in hawaii and saw they only offer ground shipping to the US. I emailed them and recieved a response by the next business day assuring me it would be no problem and shipping would still be the same price. I ordered weeklies in my Rx, with "ground" shipping. The cost was slightly higher than most discount sites, but I have yet to find one who ships to Hawaii at this rate. I recieved a shipping confirmation within 24 hours and my contacts arrived within the week. I am pleased with my purchase, the customer service and I plan to order through them again.

Service
Value
Shipping
Quality
Thumbnail of user asht93
4 reviews
30 helpful votes
March 31st, 2014

I was a little concerned with ordering contacts (and spending $80) with a site based out of the US. I couldn't find a lot of reviews, but decided to give it a go! My contact lens rx had just expired and I had missed the date to reorder by a few weeks. I placed an order for 2 boxes of a brand of contact lenses that I had not tried before. I received them in less than 2 weeks and all is great! No issues at all. I am thrilled with this company. I will be back to order more in the future!

Thumbnail of user jonc34
1 review
2 helpful votes
January 10th, 2014

I normally pay about $50/$55 per box of contacts. I ordered the same box from GlobalLens for only $36 per box and paid $10 shipping (somewhere near $87 all together for both boxes)

I was avoiding paying $160 to my eye doctor for a new prescription (well, eye appointment). Ordering from GlobalLens saved me about $30 on the contacts and $160 for not needing a prescription. So, all together I'm happy that I saved nearly $200 using their service. I thought at first it may be a scam since their site looks a little too simple, but its really just an easy to use site!

Shipping took about two weeks, since it came all the way from Vancouver (north of Washington State) to the east coast (Delaware). But tracking info was provided!

Thumbnail of user jj113
1 review
1 helpful vote
July 9th, 2014

They are the worst faking people I've ever met they lie to you telling you they ordered them but don't have them in stock and every time you call they say give it a week we should have them in you call a week later the same answer then you ask if they have a date they should be receiving them and they will tell you they weren't given a date but yet they tell people it should be a week. Complete scam I would never order off here again I waited 4 months with them telling me the same thing it should be a week. Not to mention the rude women who always answers the phone acting like she doesn't know anything and tries to make you sound crazy for wanting an approximate date nobody shop here or you will be sorry in the end I guarantee it.

Thumbnail of user stacyd13
1 review
9 helpful votes
October 3rd, 2014

I just ordered my contacts and for those who say communication is terrible, they have a email listed, I sent a email before and after order and got a quick response fro
Their live chat I paid express shipping and was sent my tracking number the next day. I couldn't have asked for better customer service.

Stacy D

Thumbnail of user joycec14
1 review
3 helpful votes
August 6th, 2014

I ordered my contacts about a week ago. Got a tracking number after just a couple of days. They left Canada and went to San Fran, then the very next day they were in Ft. Myers, FL and same day in my mail box. Great service. I ordered my regular prescription, which is mono vision... one lens is for close and the other distance, but I also wanted a color like I had many years ago. I ordered the Brilliant Blue by Freshlooks by Ciba. My only concern was that the diameter was set and you had to take what they offered. Well, I have to say, they are perfect and I also have to say; boy has the color contacts come a long way since I wore them many, many years ago. They are colored like a real iris. Last ones I had were just plain BLUE. Great company, great service. I will order again.

Thumbnail of user yurim2
1 review
1 helpful vote
April 18th, 2013

At first I believed the hype around the dangers of ordering contact lenses online without a prescription, but then I read.

"The B. C. government is allowing online sales of contact lenses and eye glasses, the first province to let consumers shop without renewing a prescription from an eye-health professional." in the Globe and Mail.

Seems like British Colombia believes adults are capable of making their own decisions regarding their contact lenses and eye glasses.

GlobalLens is my go to supplier for Canada contacts as well. Never had any problems. Delivery is a little slow, but they're coming from Canada, so I don't leave it to the last pair before I refill. Prices are quite reasonable.

Thumbnail of user kerahm
1 review
8 helpful votes
October 20th, 2014

Placed my order Monday and received the next Monday! Great customer service, replied back to my email and very cheap. Will order from them forever

Thumbnail of user mikeb120
1 review
1 helpful vote
August 23rd, 2013

This site is wonderful. Prices are comparable to USA and no prescription required. Once you get over a certain age your contacts just don't change. The USA rules on prescription are just a joke to get you to go back and back to your DR.
Have used this site 10 -15 times. AWESOME! Never a problem.

Thumbnail of user marilync1
1 review
5 helpful votes
June 21st, 2010

They are legit people! I just got my shipment today and it was Just what I expected! THANKS A LOT

Thumbnail of user michaelb92
3 reviews
1 helpful vote
July 9th, 2013

If you need to refill your contacts, then this is the place to go. Shipping takes a little longer as they ship from Canada, but they have never failed once. British Columbia changed their laws in May / 2010 to allow people to refill their contact lenses without a prescription.

"The government says there is no medical evidence to suggest the changes could impact people's health and says the new regulations will modernize eyewear sales."

"With advances in technology and more consumers turning to the internet, it makes sense to modernize a decades-old system to give British Columbians more choice while maintaining public safety," Health Minister Kevin Falcon said in a news release

These guys have the lowest prices I've seen, at least for the lenses I use, and have been around since the mid 90s.

Thumbnail of user yairb
1 review
2 helpful votes
June 24th, 2012

I received Globallens' delivery of contact lenses as promised (no S/H charges and no taxes) and I am SUPER impressed with their great service and generosity. (They gave me a bunch of additional lenses for free.)

Their service is OUTSTANDING---especially when I compare it to all other companies I have been dealing with over the years.

Yair Barniv

Thumbnail of user jasonb122
1 review
1 helpful vote
October 24th, 2014

HONEST COMPANY, ORDERED ON THE 16th OF OCTOBER, 2014.
SHOWED UP IN MY MAILBOX ON THE 23rd.

THEY HAVE EARNED MY BUSINESS FOREVER.

Thumbnail of user jonnym2
1 review
3 helpful votes
January 14th, 2011

I recently purchased a box of acuvue oasys for astigmatism contact lenses, the price was probably about $10 USD more a box then at 1-800-contacts but with free shipping the difference in price was negligible.

I was worried that they may not be legitimate but here I sit with a brand new box of contacts which I desperately needed.

Anyhow for someone like me, they are a life saver.

Thumbnail of user jiml47
1 review
2 helpful votes
May 18th, 2014

Good service from globallens.
Ordered the same contact lenses I usually wear. I got a tracking number within a couple of days, and about a week and a half from ordering time - the lenses were in my mail.
Simple and good.
Jim L

Thumbnail of user curtisp1
1 review
1 helpful vote
May 7th, 2012

Been ordering from them for about a year now. I was a bit worried the first time I ordered thinking I was about to get took, but that was not the case. The prices are a bit higher than what I would normally pay, but keeps me from having to go to the eye doctor. The only downside is shipping take about 10 days, so you have to be on top of how much lens you have left. They always deliver on time, no problems. If they had faster shipping I would be ecstatic

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Canada Contact Lenses up to 70% off brand name contact lenses.

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Rob M.

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