Global Lending Services

The worst possible lending "service" They have robbed me blind rushed me to sign paperwork by saying they had an appointment immediately after mine. They never sent me any information the website is designed to screw people over they charged me an extra 4K on my loan. They sabotaged my credit score by removing all reported payment history as soon as they saw I was paying extra to save on interest. The customer "service" does not exist. This "lender" is a DISGRACE to the human race. A 1 star review is overly generous for these dirtbags.

Why!? Is it so freaking hard to get a current statement showing that your account is up to date. I had a chat with a Representative and she sent an email with my name, address and our account status, however our potential mortgage lender would not accept it because it was an informal email. If it had been on a letter head then it would have been accepted. So frustrated with the company

So my husband picked the car and we got financed through Global lending. This place is absolutely horrible. We fell on hard times and got 2 payments behind while still paying the current. They came and picked the car up not with a tow truck. I have it on camera. A man hoped in the car from another car and drove off around 1 in the morning. We didn't have the past due upfront and went to at least get my husband wallet out the car which was left. We stood outside in the cold and rain. We got our belongings but it is very unclear on how to pay to get our vehicle back. This company is ruthless and treats you like trash

Updates after payments made a joke. Out of date website. Nothing current. Slow. All the money this bank makes on interest you would think they would have a more efficient website. I would give 0 stars if i could. Ridiculous

I have only been a customer for a short time and already have had such a horrible experience. I went on to their website to make my 2nd payment and an error accrued and it stated try again. So I proceeded to try again and they processed it twice so the payment can out of my bank account twice. I called to report what had happen and they stated it would take 15-30 to see my refund. What good is waiting that long when I have other bills to pay. The manager stated he couldn't do anything to speed up the process. Boy they can the payment instantly but 15-30 to get it back. RIDICULOUS. Oh by the way the 1st person I spoke to stated that their website does that all the time. If that is know, FIX IT!

I never once had a problem with them however my interest rate was a little higher due to bankruptcy it was 16.93 which the money I have been paying for was going to interest and not the car itself. I refenced with open road landing. I have to say way better interest rate and my car payment was way lower. It seems this company works with people with little to no credit or bad credit. Help this helps.

I've been paying for my car now 6 months...how does my balance go up not to mention they back up loans for lemons...phillong huandai

My problem is when I am trying to speak to someone when dealing with my car loan they help me out in no way I've asked for my contract on several occasions I can't understand their accent I have no idea what they're saying so I apologize for being white and I cannot understand what they're saying. I'm upset about this because this is my money we're talking about how I'm supposed to manage it and I am not getting many satisfaction through these people especially when they don't speak English correctly. They refuse to transfer me to a supervisor they have not mailed me my contract they only mailed me my statement and they constantly ask the same questions over and over again about my account when nothing has changed on my account but they keep asking me my phone's number my email etc etc etc and I keep telling them if something changes in my life I will tell them stop asking me 20 Questions over and over again every time I call up there nothing has changed my account this has to be the worst company I ever had to deal with

I lost my job going on 6 weeks waiting for unemployment tried to let customer service know that I'm not running from my responsibilities they belittled me told me to borrow from family I don't have and continue to call multiple times a day harassment. You know when you are doing what it takes to get through the depression of hard times then be treated like trash by a company when your honest and promise to get caught up as soon as you get money it's not good business.

My car was wrongfully impounded. When I paid the fees, they told me they would not report it as a repossession, paid the fees. It was reported on my credit report, as repo/never late. Agents denied having the convo with me, also told the agents I recorded the previous conversation and they hung up the phone on me. They also tacked on additional fees which they refused to send me a written explanation of. Shady company, never told me that they picked up my car just a notice of sale came to my house. Untrustworthy don't lend with them ever!

If you can avoid using them as your lender DO IT. Rude customer service. Not a helping company in the least, if you fall on a hard time it's an act of God if you need a deferment. They will call you at least 4 times a day if you fall behind and if your making payments weekly to catch up you still get the ungodly amount of calls daily. It's an embarrassment trying to do the right thing and get punished for trying so hard to catch up with no help offered.

I got behind a month, I called them and they put it on the back of my loan. I pay double payments thinking half would go to the principal, when that didn't happen, I called and they told me to call and let them know I want the extra to go to the principal... Easy to do. My credit score was low and they allowed me to get a brand new car. As a matter of fact my first brand new car. Thanks, GLS.

For the last two months has been very difficult for me and my family not just for making the car payments on time but also to experiencing hardship financial difficulties dealing with my job and I kept the communication with them but for some reason they claim that they said they call me like everyday tand they never did receive any call from them and this 2 weeks ago I was heading to the ICU and one day the car was gone so I'm thinking that someone has stolen my car but to find out it was repo so when I called them they said they've been calling me three time every day and all this was happening I have my phone on so how is it possible that I wasn't getting your phone call but to make a long story short some of my personal belongings are in the car and it's towing company that they use you got to pay $50 to get your personal belongings out and let's just ridiculous that I have to pay $50 to get out my personal belongings they giving me 16 days to reinstate whether or not if I want to get the car out if not basically everything is gone including my personal belongings so I am like literally just so much it's been a totally disaster

My fiancé financed a car through Global Lending because at the time, his credit was less than great. He has had the car since 2019. We just voluntarily surrendered the car after 5 years because he found out he has paid almost $20,000 and they still want $13,500 as a pay off. They also informed him thst regardless of paying as much as he has, he will still be held responsible for whatever the car does not sell for. Not to mention they claimed they "can't find the car" and they have harassed numerous family members of ours. And the car has been sitting in the same spot in plain sight waiting on them for a week. DO NOT DO IT. IT IS ABSOLUTELY NOT WORTH IT.

I haven't had too many issues just how they only extended my car payment by a month after I was on hold for her up ask permission to do so. Weird. I told the lady I'm not working and I'm supposed to go back to work sometime next month because of covid 19

I only gave 1 star because I had too. They don't deserve even 1 star. Run from them. Customer service is horrible. Every single agent tells you something else. They took 2 payments at once and now it's taking almost a month for them to refund the money. They have lied and said it would be in my account by a certain date and then on that date told me another 7-10 days. They are ridiculous and should not even be in business.

So far i have no complaints, i do auto draft on my payments so its never late. I am grateful i have a full time. And i can make my payments. Thank you gls for giving me opportunity to finance my new vehicle.

This company destroys lives, robs us and anal about everything. Approved my loan then asked for more paperwork, 4 times it was sent, only to receive 2 denial letters in the mail. DO NOT USE THIS COMPANY. THEIR CUSTOMER SERVICE IS NOT IN THE UNITED STATES, THEY ARE IN ANOTHER COUNTRY. HOW DO THEY GET AWAY WITH THIS. THEY ARE CORRUPT. I WONT WASTE MY TIME RATING THEM, THEY DONT DESERVE A RATING.

Very quickly they let you know how low you are, jump thru their hoops do as they say... Like walking on egg shells... Truly they are the worst of car loans. I used a real company to re do this loan. And happy don't know how my pain got to these jokers because I have really good credit... Stay away at all costs. Even if you have to ride a bike.

I paid my bill and realized they took it out twice. I gave them a call and told them and the person I spoke to said that they would put in a request for a refund and it was gonna take 7 to 10 days so I called back yesterday and asked for an update, because I still have yet to receive the money, I spoke with someone different and they said that they were going to speak with someone else put me on hold for a while came back on the line and said that they were going to have to process it a different way and that there is some type of misunderstanding and that they apologize, but it would be another 3 to 7 business days. What I'm so angry about is if I am just a day or two late they send me a letter talking about they're going to repossess my car. Now I'm sitting around trying to wait another 3 to 7 days after the 10 days I already waited. He had to restart the refund or something. I'm not sure what is happening but now my other bills, including my car insurance is getting held up and I'm going to end up lose my car insurance because y'all are playing around with my money. DO NOT USE THEM! I am absolutely livid and out of the 2 years of having them I have had them take my payments out twice a couple other times!

I was financed with this company through Clay Cooley Nissan (another horrible company) They have called and emailed me every day asking for the same paperwork over and over. Every time I call customer service they can never find my account. I can't even set up an online account because I don't have an account number yet. I've had my car for a couple of weeks now. This is insane!

Every month my auto-pay fails, although the money is there, I call and their non-existent customer service calls it a "glitch" and magically the next day when my payment is considered late I am able to manually make a payment. I have auto-paid, mailed a check weeks before, called in the payment days before and it always pends until the day after the due date. It is ridiculous. And don't bother calling because apparently, they do not know the reason any more than you do.

Tried to get a copy of my Lien to have my tags renewed. Was extremely painful. Spoke to a supervisor was unwilling to help. Mean While I'm driving a car with expired tags. Due to my information that they have and will not provide to me or the court house where I live. This is part of the reason why people illegally register their vehicle in other states. Oh and the process took 6 months to complete and I never got a copy of the lien. Extremely frustrating.