• GM Parts Club

GM Parts Club

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Overview

GM Parts Club has a rating of 3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. GM Parts Club ranks 607th among Auto Parts sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
4
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How would you rate GM Parts Club?
Top Positive Review

“The site is easy to navigate and you know exactly which...”

David S.
11/17/12

The site is easy to navigate and you know exactly which part you ordering. I also got my chevy truck parts really quickly. Thanks www.gmpartsclub.com I will be a repeat customer over and over.

Top Critical Review

“Bait and switch! Buyer Beware!”

Anthony G.
10/3/22

***Buyer Beware*** Please read before purchasing from here. I ordered 2 engine mounts, at the checkout the site asked for my vin# to verify parts will fit. So I did. I paid for 2@ $70.89 each. 2 days later gmparts sent an email stating that the price was wrong, it was actually $86.00. I asked how could that be? They said because the price on the website was wrong. I asked "Is that my fault?" After no compromise I accused them of the famous "Bait and switch". So I called them out on their poor business tactic. The then canceled my order. I wish I could post the thread of emails to show the bad business tactic in black and white. They soon after replied to my review acting as if they could not find my order in the system as if I never placed one as to not make them look bad. Like the customer doesn't know what they are talking about. This is really bad business this is the first time I've dealt with GM parts. If you go to the website at chat lady comes on and will offer you 25% off of shipping cost. They said that they don't have such thing. On Google review I wasn't able to post the thread of emails. Here you go GM parts review support team.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user anthonyg1738
1 review
1 helpful vote
October 3rd, 2022
Verified purchase

***Buyer Beware*** Please read before purchasing from here.
I ordered 2 engine mounts, at the checkout the site asked for my vin# to verify parts will fit. So I did. I paid for 2@ $70.89 each. 2 days later gmparts sent an email stating that the price was wrong, it was actually $86.00. I asked how could that be? They said because the price on the website was wrong. I asked "Is that my fault?" After no compromise I accused them of the famous "Bait and switch". So I called them out on their poor business tactic. The then canceled my order. I wish I could post the thread of emails to show the bad business tactic in black and white. They soon after replied to my review acting as if they could not find my order in the system as if I never placed one as to not make them look bad. Like the customer doesn't know what they are talking about. This is really bad business this is the first time I've dealt with GM parts. If you go to the website at chat lady comes on and will offer you 25% off of shipping cost. They said that they don't have such thing. On Google review I wasn't able to post the thread of emails. Here you go GM parts review support team.

Service
Thumbnail of user louisc238
1 review
1 helpful vote
March 10th, 2021

A plastic bag was open the part not used... no credit or return. The part was order by me and was the wrong part.

Tip for consumers:
Never brake a piece of plastic bag the part came in.

Products used:
A blend door

Service
Value
Shipping
Returns
Quality
Thumbnail of user davids138
1 review
1 helpful vote
November 17th, 2012

The site is easy to navigate and you know exactly which part you ordering. I also got my chevy truck parts really quickly. Thanks www.gmpartsclub.com I will be a repeat customer over and over.

Thumbnail of user jeffj1
2 reviews
3 helpful votes
August 17th, 2010

Great place to buy parts for your GM vehicle. Everything is shipped from Friendly Chevrolet in Dallas, Texas so it's the same speed to east coast and west coast.

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About the business

Discount OEM GM Parts & Accessories at Wholesale Prices. Stocking parts for Chevrolet, GMC, Hummer, Buick, Cadillac, Saturn and Pontiac at huge discounts compared to dealers prices.

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