• GM Parts Department

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Overview

GM Parts Department has a rating of 1.25 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. GM Parts Department ranks 622nd among Auto Parts sites.

How would you rate GM Parts Department?
Top Critical Review

“SCAM SCAM SCAM DO NOT WASTER YOUR MONEY”

Marilyn A.
1/28/19

THEY STEAL YOUR MONEY AND SHIP WORNG PARTS AND THEN TELL YOU RETURN THE ITEM AND CHARGE YOU A 25% RESTOCKING FEE, THEN TELL YOU THEY WON'T REFUND YOUR MONEY AT ALL AND THEY WILL SHIP IT BACK TO YOU AT YOUR EXPENSE. INSANE, HORRIBLE CUSTOMER SERVICE AND A SCAM!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user marilyna59
1 review
0 helpful votes
January 28th, 2019

THEY STEAL YOUR MONEY AND SHIP WORNG PARTS AND THEN TELL YOU RETURN THE ITEM AND CHARGE YOU A 25% RESTOCKING FEE, THEN TELL YOU THEY WON'T REFUND YOUR MONEY AT ALL AND THEY WILL SHIP IT BACK TO YOU AT YOUR EXPENSE. INSANE, HORRIBLE CUSTOMER SERVICE AND A SCAM!

Thumbnail of user petero25
1 review
1 helpful vote
June 9th, 2016

Never buy from these people they are crooks. I ordered parts thinking that I would receive it in a week, instead it took 3 weeks.

Because they were late sending the parts I had to make other arrangements. I tried several times to cancel the order, never got a response to my requests..

Thumbnail of user joshl40
1 review
1 helpful vote
May 29th, 2015

They don't respond to e-mails they ship even if you try to cancel and I will never do business with them again avoid at all costs

Thumbnail of user dg43
1 review
2 helpful votes
September 17th, 2014

All sales from this site are Final. No return policy so if you made a mistake in ordering a part then you get to keep that mistake. Would be nice if the site indicated this policy during checkout so customers might think twice about what they are ordering. I will not be using this site again.

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