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Claim Your BusinessIninruby has a rating of 1 star from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Ininruby ranks 2413th among Women's Clothing sites.
Hello, This is Larissa Parsons from New York. I ordered like 6 items from IninRuby Studio and never got any emails confirming my shipping. My order #9021736 date April 2. Site promises 2 weeks, today May 21 Please, get back to me ASAP Thank you. I am writing this probably no where, but this site is scam.
Hello,
This is Larissa Parsons from New York.
I ordered like 6 items from IninRuby Studio and never got any emails confirming my shipping.
My order #******* date April 2.
Site promises 2 weeks, today May 21
Please, get back to me ASAP
Thank you. I am writing this probably no where, but this site is scam.
The clothes quality is horribleeee run run, and also when you pay extra for quick delivery, the delivery still take a very long time and I did not receive all the items that i ordered and up till this day they have not refunded me back the items i did not receive, they kept promising. The clothes quality is horrible, i cant return because they refuse to give me the return address so i gave the clothes away. This is a horrible company
Tip for consumers:
A tip for your penny , runnnn runnnn, runnn
Products used:
They have not refund back my money up till days
I ordered a beautiful turquoise shirt and received really AN UGLY ONE, that has nothing to do with the pattern and the picture on site. No reply to my emails and questions. Very very very BAD BAD customer service
I wouldn't even give them a 1 star if I had the option! This "company" is a complete SCAM! After spending $150 on an outfit for my birthday, plus a few others, nothing showed up until months later, looking NOTHING like what's advertised! Crappy quality, cheap material, my 13 year old could do a better job with a pillowcase! I asked for a refund and sent picture comparisons of what I received versus what they showed on their site and I was offered a store credit rather than a refund... oh and it took WEEKS for them to even respond to me! AND they had the audacity to ask me if I knew anyone who wanted the items I didn't want! Misha Premlall is probably associated with them because she's off her rocker for the 5 star review! They should be shut down because there's no way they're doing legal business.
I ordered 3 blouses from this company and only 1 of them fit me. I am a size 12. I tried to return the 2 blouses that didn't fit, I emailed them and emailed them several times with no response, then when they did respond, they asked me to take a picture of the size of the items and send to them. I said, ok, sent the pictures and requested an address where to send the items. To this day, I haven't received the address or label for the return items. Please don't deal with this company. Its's not worth it.
Goods are nothing as in picture advertised. Cheap quality. Never have any stock then give you sad stories.and ask you to choose another item instead.If the item is not available tell you to choose something else or will give you a voucher to the value not a credit.If you choose an item in replacement and it is more you need to pay a price difference and given a different order number and then they tell you they didn't receive it even though you send the a proof of payment. Bunch of rogues. Dont ever purchase from them. I received 1 item out of 3 and it was nothing like the picture and had a flaw on it.If I was to return it it was at my own cost. Worst service ever. Everything about them is Terrible
Please don't order from this company You will not get it. They said it was mailed in June. It's July. I will never order from this company again. There are more reviews. I didn't read the reviews before I ordered The items seemed to be perfect. But other reviewers said it's not worth wearing. I don't know because I haven't received my order
What I ordered vs what I got in the mail! The material was no the same - nothing was the same, it was a cheap piece of cloth.
Tip for consumers:
dont order
Products used:
dresses
I am shocked by the Quality and tried to returned, without success. My money is gone!
Take care and do not buy anything!
I purchased a jacket/blazer that was suppose to be USA sized 3x. When received, the jacket was ill made, did not match the picture ( was completely different from what was ordered) and MAYBE a size small by USA sizing! I'm so angry! Never again will I order from a site like this. I'm so glad I decided to try them first by ordering just the 1 item. WHEN ARE THESE KIND OF SITES GOING TO BR IRRADICATED FROM THE INTERNET!?! This is so wrong!
Thief gang!
No one to order from them! You get nothing for your money. Damn scammers!
I sent the money, they sent nothing.
It is forbidden to buy from them!
Fake, cheap, scam! Misleading pictures, they're obviously fake and the real products look nothing like the description.
Πριν 2 μήνες παρήγγειλα 2 χειμωνιάτικα σακάκια ένα πουκάμισο και ένα μακό από το ininruby που διαφήμιζε ρούχα του ονείρου. Σήμερα έλαβα ένα κομμάτι από τα 4. Ιδού: αυτό που παρέλαβα ( κομμάτι από τη στολή του Μάο) και αυτό που έδειχνε η φωτό!
Never get the order. I placed orders too may times but never get them. Looks like a scam for me. Just to take our money
I had ordered a XL jump suit they send me confirmation that is was getting ready.
I checked the email and it stated they are sending me 3XL. I send e mail back the same day. To not send me the 3XL they did anyway. I have send it back on 9/16/202 fed ex signed for I am still waithing for a refund I am not giving up yet.
Dont screw me over ininruby.
Tip for consumers:
This is my first time using this site.
Products used:
None Item returned .
Jumpsuit return wrong size
I didn't receive any email, where is my order I ordered from 20 days, i don't have order number how can I track it
Hi, I placed an order on the 7th September under order no: ************** and to date I haven't received my order. Not sure if I will ever receive it.
Nasreen
Por favor no comprar en esta página, porque, desde enero ni me mandaron nada y tampoco devuelven el dinero cobrado un desastre.
Ordered a dress and a bag. Quite expensive. Looks NOTHING like the picture! Wrong colour, wrong material, really tacky, please dont buy! And if someone could tell me how to return and get my money back... Impossible!
The images looked so great and I fell for it because I thought it was a company in California. However, the dress took forever to arrive, it was not linen and cotton as described and the photo was a bright orange the crappy synthetic dress that shipped was baby poop brown. I have yet to hear back from anyone on how to get a refund. The packing slip inside the package was in Chinese so clearly not a California company - but sourced from China.
Terrible, poor quality material & workmanship!
Worse, they charged me twice for my order, now they refuse to refund me for their own mistake, pointing to ther Exchang & Return policy.
I order a pair of boots. What I received is NOTHING like the advertised product. When I contacted the company they offered me a $10 credit to their store. I told them that I will never shop with them again and I wasn't interested in the store credit. I am in the process of filing a claim with PayPal. This company sucks! Below are photos of what I ordered and the crap I received.
UPDATE: I filed a claim with PayPal for this order. I was offered a $20.00 refund from the seller, which I refused. PayPal denied my claim and closed it out. So now I am completely out of $41.90 and have a crappy pair of boots, that is going in the trash, to show for it. These boots are so ridiculous that I won't even donate them. Such a joke that companies like this are able to scam hard working people out of their money and get a way with it!
Tip for consumers:
Scammers! Advertising nice products and shipping out crap!
It's more than 40 days that I bought 3 dresses on this website. 2 were dispatched on 2nd may as per their website but no update in shipment link since 5 may. And one is not even dispatched.
It's over 40 days and I haven't received a single piece despite full payment...
I should have spelled check the title of the review.:(
It is still a terrible scam that too often the consumer overlooks and gets caught up by the images that are well pasted from other sites.
The merchandise never arrived. Non responsive. Emails sporadic and do not make sense. Still, no refund!
They just need a blindfold and g u n!
Dear Customer, For your order GRO-*******PX, Thanks for contacting us. Hope you are doing well. Please accept my deepest sorry for inconvenience caused to you.We did update your refund in emergency status and we told our financial manager that your refund has been reported for a long time and should be finished in first priority.To be honest, our refund system is really so slow but we can sure we never scam any one and refund you finally. I will keep eyes on your refund and inform you once it finished, we do hope it will be finished on time, would you forgive us about this and give us more days? A thousand thanks for your kindly understanding and patience.:)Enjoy your blessed day.
Best regards,
Bunny. Xu Customer Service Teamwww.gogroov.com <http://www.gogroov.com><https :// cdn. Shopify. Com/s/files/1/0005/8661/2851/files/*******5034_360x. Png? V=*******846>Customer Self-serviceIf you need to track your order, edit shipping address or cancel your order, please visitour customer self-service portal here<https://mandrillapp.com/track/click/*******/gogroov.com?p=eyJzIjoibVpjM1R3azlDTTZjOE8
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