• GolfUSA

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Overview

GolfUSA has a rating of 3.33 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. GolfUSA ranks 43rd among Golf Other sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate GolfUSA?
Top Positive Review

“It's really a nice store; when I visited there it seems...”

John O.
11/23/14

It's really a nice store; when I visited there it seems all Golf items of world are come closer to me. It is having all items and also great quality.

Top Critical Review

“Terrable customer service”

Chuck P.
5/14/23

First off I am speaking about the online service not the individually owned stores. Their trade in service is a joke. It took 4 weeks and that was only after I called and complained. It took 3 days to get the credit issued from Golfstix to Golf USA. I can move every penny I have from one account to another in less than a minute not 3 days. It took another 3 days before Golf USA would place my order with the factory because they said they had to get their money from the credit card I used before they would place the order. I can use that same card in any store and walk out with my purchase within a couple of minutes or I can use that same card a make a purchase on-line and have my order shipped the next day. Maybe their computer system is 80 years old. Golf USA website states most orders will ship in 2-3 weeks. After I place my order and paid my money they then stated it would be 4 weeks. Well I am in my 4th week and they have not shipped yet. In total it has been 8 weeks so far and I still have no idea when I will get my clubs. I can buy a house in less time than that. I can special order a car and get it faster than that. The owned franchise stores might be great, but never again will I use the Golf USA on-line system. It has been a nightmare and it is not over yet.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user frankc1
114 reviews
844 helpful votes
February 23rd, 2010

Golf USA stores are without a doubt my favorite retail operations, and this website is helpful in locating the store(s) nearest to you!

All you have to do is click on "Store Locations" and the rest is easy. I'm so glad they created this function. The stores themselves are independently owned and operated, and you receive much better personalized service than at the "big box" retailers like GolfSmith, $#*!'s Sporting Goods, Edwin Watts and others.

Thumbnail of user chuckp178
1 review
0 helpful votes
May 14th, 2023

First off I am speaking about the online service not the individually owned stores. Their trade in service is a joke. It took 4 weeks and that was only after I called and complained. It took 3 days to get the credit issued from Golfstix to Golf USA. I can move every penny I have from one account to another in less than a minute not 3 days. It took another 3 days before Golf USA would place my order with the factory because they said they had to get their money from the credit card I used before they would place the order. I can use that same card in any store and walk out with my purchase within a couple of minutes or I can use that same card a make a purchase on-line and have my order shipped the next day. Maybe their computer system is 80 years old. Golf USA website states most orders will ship in 2-3 weeks. After I place my order and paid my money they then stated it would be 4 weeks. Well I am in my 4th week and they have not shipped yet. In total it has been 8 weeks so far and I still have no idea when I will get my clubs. I can buy a house in less time than that. I can special order a car and get it faster than that. The owned franchise stores might be great, but never again will I use the Golf USA on-line system. It has been a nightmare and it is not over yet.

Products used:
Golf clubs

Thumbnail of user johno55
2 reviews
11 helpful votes
November 23rd, 2014

It's really a nice store; when I visited there it seems all Golf items of world are come closer to me. It is having all items and also great quality.

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About the business

Golf USA is home of the Tour Grind Custom Shop. Custom Fit Clubs at the best prices online. Name brands like Titleist, Ping, Callaway, TaylorMade and more!

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