• GO Outdoors

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Overview

GO Outdoors has a rating of 2.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. GO Outdoors ranks 22nd among Outdoor Clothing sites.

How would you rate GO Outdoors?
Top Critical Review

“Ponzi membership scheme”

mister p.
3/22/21

Ordered two items, both have been received - so no problem there. However, I do not understand why they would forcibly require you to have a members card at the cost of £5 - surely this defeats the object that they claim of saving money, and who wants to be a member anyway - why should one need it? It seems to be a ponzi scheme - some people will order many items and some will hardly order at all, and its from this latter group that the company recoups their money for all the savings they claim that a customer can make. I was able to contact them and have the card and membership cancelled, but why should I need to do that, why create this extra work for myself, why force a person or try to pull a fast one over this? However, there was a pair of sandals on their site that interested myself, instead of ordering again from this outfit and having the same problems, I ordered directly from the company (peterstorm) where I got free delivery and the sandals were also cheaper, both of which was the opposite on gooutdoors.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user clived
15 reviews
17 helpful votes
January 11th, 2012
Thumbnail of user misterp
47 reviews
91 helpful votes
March 22nd, 2021

Ordered two items, both have been received - so no problem there.

However, I do not understand why they would forcibly require you to have a members card at the cost of £5 - surely this defeats the object that they claim of saving money, and who wants to be a member anyway - why should one need it? It seems to be a ponzi scheme - some people will order many items and some will hardly order at all, and its from this latter group that the company recoups their money for all the savings they claim that a customer can make.

I was able to contact them and have the card and membership cancelled, but why should I need to do that, why create this extra work for myself, why force a person or try to pull a fast one over this?

However, there was a pair of sandals on their site that interested myself, instead of ordering again from this outfit and having the same problems, I ordered directly from the company (peterstorm) where I got free delivery and the sandals were also cheaper, both of which was the opposite on gooutdoors.

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