Gordon Electric Supply

I ordered this unit on a Monday, it arrived Tuesday. No muss, no fuss, installed and working properly. Thank you!

40% off coupon code & free shipping from PRM did not apply at checkout. Just free shipping would have been satisfactory

Items should be listed as not available instead of preferring then finding out that parts won't be available for 2 months.

Very happy to find the globe light bulbs at Gordon Electric Supply. The price was great so I bought 8 of them.

Upon installing one of the bulbs that I received it turned out not to be working. I immediately called the company and spoke with Ashley who apologized and told me she would send out a replacement as soon as it was restocked. Ashley did not give me the "3D" questions she just told me they would replace it without any problem.

I will definitely recommend this company to any of my friends and family. Kudos to a company who had a real live person answer the phone and take care of my problem without any hassle. This is customer service that keeps customers coming back and I certainly will.

Overall good. I wasn't sure exactly when it would be delivered, but it arrived close to the estimated delivery date.

I see my previous order was never shipped S*******

My shipping address is not Knakakee... Its ******* N Seven V Ranch Rd. Prescott *******

I called by phone and got a helpful person who answered my questions which was hugely in your favor. Then, I wanted to check out as a guest, but I could not enter my zip code on the first screen of that process. You almost lost me. I checked Amazon for the product and would have purchased from them at that point if it was available. Ultimately, I created an account and purchased.

I couldn't find this anywhere in my state but found this available. I called to make sure and they were able to ship it out next day. I got it just two days later. Great customer service for sure

Excellent customer service and support. Very satisfied with products and arrival time.

It is hard to find products with your search. I had to use google to find them instead.

When I registered, your site lost the items in my cart. I could not use another tab to add the items back into the cart.

The service was great. Good communication with the customer.

I had a difficult time processing the credit card when I don't normally, but finally managed to figure it out.

The only information I did not have I wish I did was an expected delivery date prior to my submitting the order.

overall decent. wish if i select a floor box it shows the pieces to go with that floor box instead of typing each part in to find.

The part number alone didn't immediately find my item, but adding a description brought it right up! All in all, a pretty easy process.

Ordering was easy and delivery was timely. Website was fast and easy.

Shipping is to much.would buy anywhere else if item available to avoid your shipping cost. Your last choice

The multiple abbreviations in your product descriptions make it hard to know what I am actually ordering. I unintentionally ordered a wall switch plate that came with a matte texture I didn't intend to buy. I think the term WNKL in the product description means 'wrinkle' painted?

I am placing an order for one that is also white, with a different product number, hoping it is the gloss white this time.

I would have emailed customer service to request a refund, or exchange, or free shipping, but I've had very little response to prior email questions I've sent previously. If someone reads this, and you are inclined to ship today's replacement order for free (your cheapest shipping option is 5x the cost of the product), I would be happy to change my star rating!

Thank you for your attention.

I wish the shipping time could have been a little quicker, but the product was just what I expected.

I had to confirm my order several times in order for it to go through. I got a message saying yr server was down. Then I called and was told to simply keep trying until it goes through. Your sales department was not very helpful

The website and a customer service rep both told me the item was in stock and would ship next day. It was not in stock and shipped 5 days later. Gordon Electric had several opportunities to solve the issue but was neither proactive nor responsive in the resolution. Instead, at their direction, my staff was required to do the extra work to solve the issue. By purchasing from Gordon Electric, I lost time and money.

Great! Thank you okokokokokokokooooooooooooooooooooooookkkkkkkkkkkkkkkkkkkkkkkoooooooooooookkkkkkkkkkkkkkk

Absolutely horrible business model - we placed an order for a part to fill a client's order of ours. 1 week later, I contact GES to see what's going on and they cancelled the order saying they couldn't get the part in. Is there not a simple check for inventory when the order is placed? We waited a week to find this out now we don't have that time to find a replacement! Absolutely horrendous customer service rep Catt.