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Gourmet Gift Basket Store has a rating of 4.73 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gourmet Gift Basket Store most frequently mention customer service. Gourmet Gift Basket Store ranks 5th among Gift Baskets sites.
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418 reviews
Love the Nice List, I have been buying them since 2012! The Santa Letters are well made, too! These are great as keepsakes of Santa's magic. Highly recommend and that they are a Canadian company!
When I tried to login my account was suspended. I am not allowed to request a new password. Information on my order was erased when I was informed of this. I hope there have been no errors in my order as a result.
It was a very good experience. Spoke with someone regarding delivery, very helpful.
I like how they looked and content
My daughters loved the gift baskets, which will be ready for the grandkids to open on Easter Sunday
Good Pzroduct
I accidentally typed in wrong delivery date. I got a call to inform me of mistake by a woman I believe her name was Monica. Saved the day for me.
Great product
Whole experience very easy and convenient
Loved their choice of gift baskets, and price range.
Because of the chocolate
Great job done by all. Our recipients were quite pleased as well
Received a gift-rocket certificate from our son for Christmas. It only took a few minutes to redeem. We had it sent to our Venmo account and the money was in our account the next day. Bing bang boom.
This is my 2nd time. So far so good. Delivered on time too. My Sister-in-law loved it.
I could sit in Ghana and order for family in Canada
So far so good. I found placing the order easy. Hoping that actual packaging and delivery are also on point.
It allowed orders from all over the world and shipping to Canada
I ordered the Magic Easter Egg Gift Basket for my 2 young grandsons to enjoy. At time of ordering I upgraded the basket by $20 in hopes that some of the advertised items would be doubled up so the boys could share (ie the toys advertised). I put this note on the order: "Easy enough site to use. I didn't see a spot that i could add what i would prefer for the extra $20 upgrade. Just wanted to double up on a couple of items in the basket but hopefully it will be sorted. The basket looks great. Thanks!"
Not only did this not happen, but the basket delivered looked NOTHING like what the picture showed of the Magic Easter Egg Basket -what I ordered. Most of the advertised items in the basket - all for kids: note pad and stickers, paints, chocolate eggs, jelly bunnies - were not included.
The basket delivered looked nothing like an Easter basket for children, it looked like a specialty cookie and chocolates basket for adults. No fun colors, no easter eggs or bunnies, paints, toys or activities as advertised. We were very disappointed! It was a lot of money for nothing at all that we would have chosen to send to two little boys. It seems that I cannot attached pictures here (of what was ordered compared to what was delivered) but I will send those under separate email.
We chose this site because it was the nicest looking basket for two young boys to share with a good mix of chocolates, cookies, and toys/entertainment items. This was not the case at all.
We chose the product based on the picture advertised. We were sorrily mistaken. What was delivered was nothing like what was advertised - AND we upgraded by $20. Very disappointing.
Easy enough site to use. I didn't see a spot that i could add what i would prefer for the extra $20 upgrade. Just wanted to double up on a couple of items in the basket but hopefully it will be sorted. The basket looks great. Thanks!
Always a friendly service, each time I order.
Amazing baskets with wonderful choice of items, fast delivery and fair price.
I am a returning customer who wants exceptional service.
Excellent customer service! Thank you. Will be ordering again in the future, for sure.
The Recipients loved our previous gift basket from the Gourmet Gift Basket Store. So we placed another order again.
My old friend recommended it
The website is a little difficult to navigate but the service is great.
I wanted to send a Santa package to my son
Thank you so much for your reviews, your opinion matters to us. We will work on making our site's navigation more easier. Happy Holidays
I wanted to send a Santa package to my son
I had difficulty placing my order online and a friendly customer service lady helped me.
I am a returning customer.
Thank you for calling us with your difficulty placing your order. By letting us figure out why one of the postal codes were giving you an error message, we were able to place your order fast.
Product is Canadian
Christmas season.
Very Good! From beginning to end was a great efficient experience. Only change would like to see the actual shipping cost before checking out or payment.
I found out that the gift of cheese cake was more of the type you can find at any big box grocery stores such as Loblaws. More an issue with the delivery service Canpar. Was not delivered appropriately as fragile stated on the box and thrown down on it's side, delivered a day earlier than was stated per agreement. Still waiting for a response from the Gourmet Gift Basket Store on follow up with Canpar. Thought they would have their own delivery truck service!
I thought the gift baskets were good and unusual
Wanted something different other than a gift of typical birthday cake
Easy experience. Love how I can add a dollar amount and have more gifts added to my Easter baskets!
I liked the look of the basket that came up on Google search.
Excellent service and website was easy to use.
The lady I spoke with, went over and above and I help me, she was extra helpful making sure it was delivered on a Sunday last minute for my sister in law to console her as her mother passed away.
The note that we received after delivery of the basket was a very nice touch. Thank you!
So often I've been disappointed with products like this. They rarely show like expected or advertised. The customer service surrounding the build of my baskets was top notch, and the results were exactly as expected. Staff could teach a few companies today, how great Client satisfaction is delivered. Well done!
Looking for a new and better result than I have had from other companies in same industry.
Kornelia has been sooooo helpful in getting my order delivered including having to change delivery addresses to accomodate a recipient who I was unaware was out-of-town. Extremely helpful throughout the entire process. I would definitely recommend ordering from the Gourmet Gift Basket Store without hesitation. Fantastic customer service! 5+++ stars!
Excellent selection, easy to follow website, on time delivery and courteous, friendly delivery person. Outstanding product, overall positive experience
Again!
Previous Positive experience using Gourmet Gift Basket Windsor.
I sent a lovely basket of treats to some friends who have done so much for me. It was wrapped beautifully and full of delicious goodies enjoyed by the adults and the children.
Completely dissatisfied with everything. Over priced samples. Expired products. Not anything as shown. Very over priced. Not recommended at all. Worst $96 ever spent!
The baskets shown looked amazing. They weren’t.
Specifically because of what the person this basket was for likes. He did not like the substitutions. He was very unhappy as well!
Customer have received exactly what she has ordered. No size, price or number of items difference. There was not one expired item in the basket.
Easy to order on line. Communication well done. Delivery when I wanted it. Feedback was the product was excellent
There was a glitch when I tried to order online. I had very helpful customer service when putting my order through by phone. My order was delivered on time.
My experience was very positive and I would definitely use Gourmet Gift Basket again.
I found a beautiful present for my son's engagement
I just heard from the women I sent the basket to, she said it was a mess with melted cheese all over everything. I hope you can do something about this. Thanks
Xmas present
Looked on line
Xmas present
The basket came out incredible. He loved getting the package filled with lots of goodies especially when the coronavirus is causing havoc and making it so that Halloween couldn't be celebrated the same as a normal year. I would say the only two issues I had was it being delivered a couple days before the date I was hoping for (although it worked out fine so that's not a bid deal) and the webkinz brightly colored frog plush really didn't fit the Halloween theme of the basket. Other than that, it was perfect.
It had exactly what I wanted for a decent price and able to be there when I need it.
It was a great selection for the occasion.
Lots of options to make sure your order is exactly how you would like it, easy to navigate through the site also.
It had exactly what I wanted for a decent price and able to be there when I need it.
It was a great selection for the occasion.
Gain trust and grow your business with customer reviews.
Gift-givers have celebrated the important moments in their life with our collection of superior-quality, hand-chosen gifts. From the start, we have focused on top-quality products and keepsake containers brought together to create delightful gourmet food gift baskets. Today we are proud to be the only online store in Canada where you can order gift baskets, flowers, cakes, and unique gifts, all in one place. Our well-trained staff provide superior customer service and offer the fastest delivery times at the most affordable prices.
We also offer our full line of services to corporations and businesses large and small. We provide companies with personal corporate service representatives to make the corporate gift-buying experience easy and seamless. With a carefully curated collection of products for holidays, promotions, and everyday gifting moments, companies find Gourmet Gift Basket Store to be the answer for all their personal and business gifting needs.
Gourmet Gift Basket Store offers hundreds of gifts to accommodate every style and budget. You can send gifts to your associates in Canada and the United States with a single transaction. You can enjoy the luxury of finding the best Gourmet foods you may only find in small specialty shops. We offer Easy online ordering on gourmet Cakes and have them delivered anywhere in Canada. We value your time, therefore once you log in with your e-mail and password you can place even a multi-gift order in minutes.
You won’t find a better selection of gifts and better quality gift baskets in Canada!
Brand new designs adorn our selection of family and corporate gift baskets for upcoming holidays like Thanksgiving, Halloween, and Christmas.
Shipping Happiness since 1999.
Your review is highly valued, and we appreciate it sincerely. Please inform us of the recipients' thoughts on their gift. Wishing you a delightful holiday season!