• Gousto

Gousto

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Overview

Gousto has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Gousto ranks 69th among Food Delivery sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
How would you rate Gousto?
Top Positive Review

“If you love to try new things this is definetely for you”

n p.
6/12/15

I joined gousto the start of this year, i was fed up of ready meals or the same meals every week. I loved the fact you got all the ingredients to make delicious meals, and that you could choose from 10 recipes per week. For me this was the winner. We started off with 3 meals a week, but now we have the biggest box which lasts us 10 days between us. The food is brilliant, sometimes there are mistakes in the box, but the customer care i cannot fault, always very helpful and friendly. I love choosing my recipes for the week, the recipes are also very easy to follow, anyone can be a good cook with this one

Top Critical Review

“Box never came”

J T.
3/15/23

Ordered the 4 recipe box, everything went through and email was sent out to confirm my order. It never showed up. When I contacted 6 told me somebody else signed up at the same time and so my account was broken. That was it. No offers to get something sent out just that I need to go sign up for a second time.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user np29
3 reviews
5 helpful votes
June 12th, 2015

I joined gousto the start of this year, i was fed up of ready meals or the same meals every week. I loved the fact you got all the ingredients to make delicious meals, and that you could choose from 10 recipes per week. For me this was the winner. We started off with 3 meals a week, but now we have the biggest box which lasts us 10 days between us.
The food is brilliant, sometimes there are mistakes in the box, but the customer care i cannot fault, always very helpful and friendly. I love choosing my recipes for the week, the recipes are also very easy to follow, anyone can be a good cook with this one

Thumbnail of user jt606
1 review
0 helpful votes
March 15th, 2023
Verified purchase

Ordered the 4 recipe box, everything went through and email was sent out to confirm my order. It never showed up. When I contacted 6 told me somebody else signed up at the same time and so my account was broken. That was it. No offers to get something sent out just that I need to go sign up for a second time.

Tip for consumers:
To call up the following day and check your order has definitely been received and check the day it will be delivered.

Products used:
They never sent the products.

Service
Value
Shipping
Quality

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