Grand Montecito

Grand Montecito Animal Hospital 6325 Grand Montecito Parkway, Las Vegas, NV 8914 *******115 This place is totally mismanaged; the left hand has no idea what the right hand is doing. I have been going there since I moved to Vegas a little over a year ago. The place just can't seem to get my dog's records or shots straight. I have 3 dogs & each dog needs about 7 shots (Da2P, Parvo, Bordetella, Rabies, Flu, Fecal test, Heartworm test). I try to keep the visits down to a minimum and try to get as many shots, that are due for each dog, on the same visit, so that I don't keep coming back numerous times to the vet. Since there are 7 shots per dog and 3 dogs that's like 21 visits to the vet, if don't try to combine them. So, when I went in April, I asked the person at the desk to give my dog all the shots that were due. She checked his records for that. Then, when I went into the room and met the vet I told her the same thing and she checked his records. Then, afterwards, when I was paying the bill, I again asked if dog had all his necessary shots and was told a third time that he had. About a week later, I get a postcard in mail telling me that this dog was past due on one of his shots; he was past due, on that particular shot, when he was in there the week prior. I called and asked how was it that I asked 3 times, if all the necessary shots were given and told yes, and now am past due on a shot. They said (after pulling the wrong dog's file) that it was up to me to ask that particular shots be given. I said that I had asked 3 times! This is by no means the first time this has happen. Right now, I am also past due on a second dog of mine for past shots too. Read some of the other one star reviews on Yelp here. I totally agree with them. They seem like just a money-driven operation. They tell you one thing and give u a low-ball price then, when get there they tell u that can't give just that shot and that the dog has to have this other shot too in order to be able to be put in the back with the other dogs. And on it goes. They try to schedule a fecal shot twice a year and not once a year. They don't fully inform u of what you actually need as opposed to what they say u need. I am now in process of getting a new vet. I am having all of my 3 dogs records transferred to a new vet and that is a hassle, in that, can't even seem to do that correctly. It's been 2 weeks and I still can't get this Grand Montecito to transfer all 3 of my dogs records to my new vet (a process that could be done in just a few hours in one day) despite repeated calls (at least 4) from the new vet. Just read some of the one star reviews on YELP reference how poorly this place is run, about pets dying there, about their inefficiency & see for yourself.