• Grappling Store

Grappling Store

Overview

Grappling Store has a rating of 4.75 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grappling Store most frequently mention fast delivery. Grappling Store ranks 10th among Sporting Goods Other sites.

  • Service
    6
  • Quality
    22
Positive reviews (last 12 months): 91.7%
Positive
11
Neutral
0
Negative
1

Instant Feedback

45 reviews

4
See all photos
How would you rate Grappling Store?
Top Positive Review

“Best site for any kind of combat sports uniforms, clothing...”

Jake P.
12/28/22

Best site for any kind of combat sports uniforms, clothing accessories or equipment, reasonably priced, good stock on hand "no waiting around" and they stock quality brands,quality over quantity. Personal experience, mistakenly ordered a size 6 Gi instead of a size 5, after a few short checks the team at grappling store fixed my mistake by exchanging the right size needed, one on one communication very friendly and understanding, no bots or WiFi calls.well deserved 5 stars. This is my number one go to store.

Top Critical Review

“Terrible as per review”

Brett F.
7/30/23

Terrible as per review - they took my money, for something that was out of stock, didnt post, didnt let me know until I contacted them two weeks later - and no refund offered! *Since complaining online, they have now offered a refund****

Reviews (31)

Rating

Timeframe

Other

Thumbnail of user sarahh2735
1 review
0 helpful votes
December 27th, 2023
Verified purchase

Easy to navigate. Thank you Very easy process and good delivery

Service
Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

Hi Sarah,

Thank you so much for taking the time to share your feedback! We're delighted to hear that you found our platform easy to navigate. Providing a seamless experience is important to us, and we're thrilled that it made a positive impact on your interaction with our services.

If you ever have any more feedback or if there's anything specific you enjoyed about the navigation, please feel free to share. We appreciate your support and look forward to serving you again in the future.
Thank you for choosing us, and we're here whenever you need assistance!

Best regards,

The Grappling Store Team

Thumbnail of user rafaeld187
1 review
0 helpful votes
November 30th, 2023
Verified purchase

I am old customer from your shop.
You always have Good price and fast delivery.

Reason I chose this business:

I am old customer an you are a reliable shop.

Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

Hi Rafael,
We are thrilled to hear from a loyal customer like yourself and appreciate you taking the time to share your positive experience. It's heartening to know that our commitment to offering competitive prices and swift deliveries has made a lasting impression on you.

Your continued support means the world to us, and we look forward to serving you for many more years to come. If there's anything specific you'd like to see or any way we can enhance your shopping experience, please feel free to let us know.

Thank you once again for choosing us as your go-to shop. We truly value your trust and loyalty.

Thumbnail of user jimb2835
1 review
0 helpful votes
October 9th, 2023
Verified purchase

Fast delivery and good price. Could not be happier

Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

Thank you for the kind words! We're thrilled to hear that you're happy with our fast delivery and pricing. Our client satisfaction is our top priority, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. Thanks for choosing Grappling Store!

Thumbnail of user zamirh2
1 review
0 helpful votes
September 20th, 2023
Verified purchase
• Updated review

Great and easy to navigate website! Gi looks awesome.

Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

Thanks for the review Zamir. We hope you enjoy your products.

Great place to shop for all my training gear!
December 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Easy to shop with.

Great website to use!
April 29th, 2022
Verified site experience
• Previous review

Great website to use! Easy to access.

Thumbnail of user petea317
1 review
0 helpful votes
August 19th, 2023
Verified purchase

Extremly happy with the service product arrived to the UK from Australia in only 9 days!

Reason I chose this business:

The only available store for the product I wanted

Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

We're glad to hear that you're extremely happy with our service! Delivering your product from Australia to the UK in just 9 days is fantastic, and we're delighted that you had such a positive shopping experience. If you ever need anything else or have questions in the future, please don't hesitate to reach out. Thank you for choosing Grappling Store!

Thumbnail of user michaelp4991
1 review
0 helpful votes
August 18th, 2022
Verified purchase

Very simple ordering process, well thought out website, with an extensive catalog.
Prices were very reasonable, and shipping arrived when it said it would.
Great experience

Reason I chose this business:

I chose Grappling Store because they had the specific bag I was after, in the colour I was after, and it was in stock, when there seemed to be a widespread shortage, even at the official Fuji Store.
Thanks very much

Quality
Thumbnail of user edwardg954
1 review
0 helpful votes
May 29th, 2023
Verified purchase

The Service Experience is outstanding and the product is of Great quality. Seems to be made with durability. Would definitely recommend to others in need of Martial Arts Supplies

The Service of this store is great and the product arrived in awesome amount of time. Also the martial arts product is durable and will benefit during training sessions . Would recommend this store to others who need Martial arts training Equipment .

Reason I chose this business:

The store was chosen because it had the item we were searching for that other Stores did not seem to have in their inventory.

Service
Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

Hi Edward,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our service outstanding and that the martial arts product exceeded your expectations in terms of quality and durability.
We take pride in providing excellent service and offering products that meet the needs of our valued customers. It's fantastic to know that we had the specific item you were looking for when other stores did not.
Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever have any further needs or if there's anything else we can assist you with, please don't hesitate to reach out.

Thanks again for choosing us, and we look forward to serving you in the future!

Best regards,

The Grappling Store Team

Thumbnail of user ianl378
1 review
0 helpful votes
December 15th, 2023
Verified purchase

Good online shopping experience. Fast turnover from order to delivery.

Reason I chose this business:

Have used in the past. Very responsive over incorrect order some years ago, so good assosciation.

Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

Hi Ian,

Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a good online shopping experience and that our turnaround time met your expectations.

We truly value your business and appreciate your positive comments. While we strive for perfection, we understand there might be areas where we can improve to earn that elusive fifth star from you. If you have any specific suggestions or areas where we can enhance your experience, please feel free to let us know. Your input is invaluable as we continuously work towards providing the best service possible.

We look forward to serving you again in the future and hope to earn that extra star from you on your next visit.

Thank you once again for choosing us!

Thumbnail of user colinc343
1 review
0 helpful votes
January 31st, 2023
Verified purchase

It was easy. The delivery was clear with when it came and it did not take long.

Reason I chose this business:

Purchased from you before

Quality
Thumbnail of user cherylx210
1 review
0 helpful votes
August 16th, 2023
Verified purchase

Fast delivery and a great product. We look forward to getting results!

Reason I chose this business:

Contacted manufacturer for local stock list

Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

Thank you for your 5-star review! We're delighted to hear that you received your order quickly and that you're pleased with the Caulibud product. We're just as excited as you are for the results, and we're here to support you every step of the way. If you have any questions or need assistance in the future, please feel free to reach out.

Thumbnail of user stephens1429
1 review
0 helpful votes
March 10th, 2021
Verified purchase

We only purchase our Judo Gi's through the Grappling Store because of their fast and easy online processing. Every experience has been very satisfying. Follow up communication is always prompt and solution focused. They have the best quality products, speedy delivery and very helpful staff. We wouldn't go anywhere else for our grappling needs!

Thumbnail of user aaront528
1 review
0 helpful votes
July 23rd, 2023
Verified purchase

Good and quick service. Got exactly what I needed delivered straight to my door

Quality
Thumbnail of user adamb1095
1 review
0 helpful votes
June 15th, 2022
Verified purchase
• Updated review

Easy, simple and the response from the team when issues or problems arise. Great service.

Reason I chose this business:

Because they have an easy payment process and multiple payment options which is so handy.

Quality
Thumbnail of user patr243
Grappling Store T. – Grappling Store Rep

Thank you so much for taking the time to share your wonderful experience with our service! We're thrilled that you found our website easy and simple to use and that the team's response to any issues exceeded your expectations.

We understand the importance of a smooth payment process, and we're delighted that our multiple payment options (Afterpay) added to the convenience of your experience. It's fantastic to know that we can provide a service that aligns with our client's needs and preferences.

Your kind words about our team's responsiveness mean a lot to us. We take pride in ensuring that our customers receive prompt and effective assistance, and it's rewarding to hear when we've met that goal.
We truly appreciate your recommendation and appreciate your trust in our service. We look forward to serving you again in the future!

Great easy shopping.
March 8th, 2021
Verified purchase
• Previous review

The purchase was easy, appreicate you having afterpay now as an option.

Thumbnail of user matthewg1210
1 review
0 helpful votes
March 29th, 2022
Verified purchase

Great service with super fast delivery. Highly recommend

Reason I chose this business:

Reasonable priced prod

Quality
Thumbnail of user lucyc173
1 review
0 helpful votes
March 7th, 2021
Verified purchase

I've bought two suits this year for my son and husband. Service was fantastic, response time amazing and couldn't do enough to help.

Thumbnail of user alexi551
1 review
0 helpful votes
March 16th, 2022
Verified purchase

Fast shipping given the present circumstances. The item was readily available.

Reason I chose this business:

The item was not available in my size in my home country

Quality
Thumbnail of user suzannek312
1 review
0 helpful votes
March 12th, 2022
Verified purchase
• Updated review

Easy to buy, just what we wanted and delivered on time, but a lot of trouble with your email system of trying to enter codes sent [to let me say where to leave if we were out] and always showed up as invalid. I did it 7 times and was very stressed out by the experience.

Reason I chose this business:

The items were exactly what we wanted

Quality
Thumbnail of user patr244
Pat R. – Grappling Store Rep

Hi Suzanne,
Great to hear you love your item. Sorry to hear your experience wasn't so good. We'll try and get our web designer to make the input fields clearer for messaging... this could also help out other wanting to do the same.

Easy to navigate, good buying experience
March 5th, 2022
Verified site experience
• Previous review
Thumbnail of user troyc179
1 review
0 helpful votes
March 10th, 2021
Verified purchase

Took some time due to covid but once stock was in, email sent to let me know it was available. I ordered the wrong size but it was promptly sorted. Phone call from warehouse to rectify order. Awesome job.

Thumbnail of user dominicr135
1 review
0 helpful votes
August 15th, 2023
Verified purchase

Product received, the A3 Vulkan Gi Top is a little longer than the a3 fuji gi, but lets see how we go

Reason I chose this business:

Repeat customer

Service
Quality
Thumbnail of user peterr1096
1 review
0 helpful votes
November 29th, 2021
Verified purchase

Very good quality judogi delivered on time. Fast follow up from store in response to query

Reason I chose this business:

To use gift voucher

Service
Quality
Thumbnail of user ashrafm28
1 review
0 helpful votes
March 22nd, 2022
Verified purchase
Service
Quality
Thumbnail of user danm1168
1 review
0 helpful votes
August 25th, 2021
Verified purchase

Easy guys thank you, prompt service. Hopefully I can train soon after lock down!

Reason I chose this business:

Recommended

Quality
Thumbnail of user angelinec10
1 review
0 helpful votes
March 7th, 2021
Verified purchase

Great Gi very happy with purchase! Fast delivery as well Thank U

Thumbnail of user chrism2334
1 review
0 helpful votes
March 7th, 2021
Verified purchase

Overall - faultless. Great price and product. Arrived way faster than expected. Highly Recommended company.

Thumbnail of user patr244
1 review
0 helpful votes
March 8th, 2021
Verified purchase

Order arrived really quick. I'm impressed with the speed and got my order the next day. The Fuji Sekai Gi is awesome. Great cut Gi and excellent material. Cool Gi bag also.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Grappling Store is Australia's number 1 martial arts uniform company specialising in the Grappling Arts. We strive to be a Grappling authority, building a comprehensive product line, offering a compelling, focused assortment of Uniforms, Equipment, Apparel and accessories. With a wide range of brands such as Mizuno, Fuji Sports, Atama, Koral, Vulkan, Fairtex, Hayabusa, CauliBuds, Fuji Mats, and heaps more. We now offer a larger selection of choice as well as brands and hope to satisfy your needs so that you can push yourself to the next level. Train Hard, Play Harder!

Grappling Store - Helping Build Better Athletes since 1998.

Business History

Grappling Store was established back in 1998 to help bring quality products to clients and gyms across Victoria. As our clientele grew so did our offering and we now distribute some of the worlds leading products in our market.

Company Representative

Thumbnail of user patr243
Grappling Store T.
Co-Owner & Founder
We started Grappling Store back in 1998 when good quality items such as Boxing Gloves and Uniforms were hard to obtain. Having worked in the sporting goods industry since a young teen we had some connections and contacts that lead us in the right direction. On overseas trips, I managed to find the big name brands that I hadn't reached our shores and decided to invest in these brands. 20 plus years later it turned into a full-time job that has helped to build and service many athletes and gym owners alike.

With the popularity of UFC, and the explosion of MMA and BJJ the market has changed dramatically with the introduction of new brands and cheaper options. One thing stayed the same and that is our high standard of quality gear and our passion for the game.

Grappling Store - Helping build better athletes since 1998

How do I know I can trust these reviews about Grappling Store?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Grappling Store?