Gravity Forms

I was initially drawn to this website because of the incredible control and flexibility these forms offer. They integrate perfectly with Aweber email marketing, allow user uploaded files, and are customizable. Gravity forms was a bit expensive, but I purchased it anyway because I thought it was a far superior product to others in the market. After purchasing the three site license, I installed two of the licenses on my sites. I loved how easily they installed and integrated with my Wordpres site. However, my joy ended there. Immediately I saw how difficult it was to customize and design the forms. You have to be a CSS wizard to make the forms looks presentable. Gravity Forms made it sound like they were "easily" customizable. That might be true for experienced web designers, but I found it not to be true for an average Wordpress user. Even more disappointing was their policy for unused licenses. I was not aware at the time, but you only have one year to install all licenses. If you do not install a license in the same year for whatever reason (you might be saving it for a future site, like I was), you'll lose it. Essentially, I paid for three licenses, but was only able to use two. I decided to contact Gravity Forms Support to see if they might help me. They told me rather coldly that they could only help me if I purchased another year at full price. Because I feel their policy is dishonest, and because they responded with indifference, I decided to stop using this site for my online forms.