GreatAmericanVanlines

They "lost" my mattress, gave me so much grief when I insisted it was loaded onto the truck, including calling me a liar, and then nearly a year later when they'd finally given up and the claim they told me to process finally went through, they admitted they actually had my mattress after all. Someone told me he would look into sending it back, but never called me back. Still waiting for my mattress.

When I paid for services, I'd intended to purchase insurance. I signed the section saying I wanted insurance, and did NOT sign the waiver, but because I didn't purchase the insurance separately (something that was not clear to me) they only covered the damaged and "lost" (stolen) items by weight rather than the value I thought I'd signed up for. Very misleading, at the cost of over $1,000.

On top of all that, the items arrived 3 weeks late.

Do not use them.

Great last minute choice
I hope this is the last time I move with the military, they were supposed to move me but it didn't turn out, had to pick a mover last minute and had heard from a colleague how his move with Great American Van lines had been devoid of issues. That was enough for me to call them and feel the company out. They made a great impression and even told me to get some other quotes just in case they couldn't do the last minute pickup. It all turned out without any incident. I'm not looking forward to move again, but I will do it with Great American Van lines.
www.greatamericanvanlines.com

I hardly ever write reviews, but these guys really did an exceptional job. Not only did they move my entire apartment from NJ to FL for the best (honest) price I was offered (and I got like 8 offers) but they did it all without any damage. The salesperson I spoke to, Nathan, assured me I'd have great service, but I was impressed nonetheless. I mean, after reading moving day horror stories online, I was expecting the worse, but they were quick, and most importantly, they really knew what they were doing. I hope to never move again, but if I do, I'll gladly move with these guys again. 5 stares.

Great For West Coast Move I was excited to get out of the mid-west and move out to California. I had good few pieces of furniture and some boxes to be moved, but it was too long distance of a move to do myself. Great American Van Lines had a nice rate going out to the west coast so I went with them. I was expecting it to take a really long time for delivery, so I went out of town for a couple of weeks, so I wouldn't be waiting on the truck. A week later I got a call to expect my delivery within two days; I was surprised! I didn't even bother telling them from the beginning that I wasn't going to be on the delivery end because I thought it'd take longer than my vacation for the items to arrive. I managed to get a friend to open the door for them, so all turned out well in the end. Great American Van Lines is the way to go for speedy delivery to the west coast.