• Greatland

Greatland

Overview

Greatland has a rating of 4.06 stars from 311 reviews, indicating that most customers are generally satisfied with their purchases. Greatland ranks 138th among Tax sites.

What reviewers want you to know

Positive highlights

  • However, I missed being able to speak with one of your friendly customer service representatives.
  • Web site wouldn't allow me to set up delivery for a later date.

Critical highlights

  • System seems to populate the discount code, then when checking out, it disappears.
  • The first time I put order through it timed out and I had to re-enter my credit card information.
How would you rate Greatland?
Top Positive Review

“Greatland is awesome!”

SARAHWILKERSON H.
7/24/20

Greatland is awesome! Always quality products, great customer service. I've been buying from them now for 8 years. Will continue to do so.

Top Critical Review

“Tried to do this order yesterday, but kept getting...”

Frances C.
6/17/16

Tried to do this order yesterday, but kept getting error messages. No one was available to explain what was wrong or how to correct. Entered same info today and it worked. Wasted a lot of time yesterday.

Reviews (311)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (13) web site (5) 20% discount (3) discount code (4) credit card information (3) 10% discount (7) order (174)

Reviews from Related Businesses

Thumbnail of user anneg81
Anne G.
1 review
0 helpful votes
January 16th, 2017
Verified purchase

Agents were very friendly and helpful. Website was easy to figure out how to place the order online.

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Dawne H.
1 review
0 helpful votes
January 10th, 2017
Verified purchase

The forms I needed to order were easily found on the website and your customer service staff was extremely helpful with my questions.

Thumbnail of user jimk161
Jim K.
1 review
0 helpful votes
December 7th, 2016
Verified purchase

I've been ordering online for a few years. Always easy to navigate through the screens. Very user friendly

Thumbnail of user cindyw166
Cindy W.
1 review
0 helpful votes
December 6th, 2016
Verified purchase

First time ordering, seems fairly simple. Would be helpful if, when you edit something, you don't have to go through all of the steps a second time. Didn't see where the 10% discount code was applied - maybe make that automatic?

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James K.
2 reviews
0 helpful votes
December 6th, 2016
Verified purchase

We have used your company for several years for our end of year payroll tax forms. Your service has been quite efficient and any errors in shipping have been resolved quickly.

Thumbnail of user angief33
Angie F.
1 review
0 helpful votes
December 21st, 2016
Verified purchase

Very easy to order on line. Loved that I could see the history of orders. That really helps a lot.

Thumbnail of user sheilag55
Sheila G.
1 review
0 helpful votes
December 21st, 2016
Verified purchase

Challenging for me, only b/c I'm not sure which exact forms I need. But I think it would be easy for anyone in the tax business :)

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Terri W.
1 review
0 helpful votes
January 6th, 2016
Verified purchase

Envelopes work well just wish the sticky flaps weren't out flat because they stick together very easy.

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William B.
1 review
0 helpful votes
December 28th, 2015
Verified purchase

Quick and painless. Wish there were sets of 1009-s (all three together) instead of having to pick each copy separately

Thumbnail of user jenniferb475
Jennifer B.
2 reviews
0 helpful votes
December 29th, 2015
Verified purchase

I always reorder the same items year and after with a simple reorder button. Products are always shipped fast and arrive before expected. I was referred to this website/company by another small business and continue to recommend Greatland for all tax purposes.

Thumbnail of user jenniferp250
Jennifer P.
1 review
0 helpful votes
January 18th, 2016
Verified purchase

Web site is easy ordering. Prices are reasonable. Quick shipping is expensive. But overall, supplies I need are available and it's quick & easy to order.

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James S.
1 review
0 helpful votes
January 7th, 2016
Verified purchase

The product was exactly what we were looking for. No issues with misunderstanding our needs as we have found with other manufacturers.

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Susan W.
1 review
0 helpful votes
January 7th, 2016
Verified purchase

Thanks for the addition of the "reorder" button. And it's nice to now place orders in increments of 25. Thanks for the great service.

Thumbnail of user joyceb108
Joyce B.
1 review
0 helpful votes
January 11th, 2016
Verified purchase

Everything was ok. It would be nice if you reminded me of the 1096 form that I needed for my 1099's.

Thumbnail of user sandraj82
Sandra J.
4 reviews
0 helpful votes
December 6th, 2015
Verified purchase

Quick and easy. Thank you for continuing to provide paper HCFA 1500 forms for small business offices.

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Ralph M.
1 review
0 helpful votes
December 4th, 2015
Verified purchase

No problems encountered. Some items I had ordered in previous year were "not available" but there was no explanation if they were discontinued or will be available soon or what so I was left up in the air if I needed to order from a different company or what.

Thumbnail of user wendyh141
Wendy H.
1 review
0 helpful votes
December 4th, 2015
Verified purchase

We would have preferred to order 75 instead of 100 per item. Did not see that as an option. So this year's order is much more expensive than last year.

Thumbnail of user janec166
Jane C.
0 reviews
0 helpful votes
December 3rd, 2015
Verified purchase

Ease of placing an order - wish the price on the folders had not increased so much since my previous order.

Thumbnail of user alang124
Alan G.
1 review
0 helpful votes
November 23rd, 2015
Verified purchase

been using greatland fro a number of years like it much better than the envelopes offered by the tax software.

Thumbnail of user mikef219
Mike F.
1 review
0 helpful votes
November 23rd, 2015
Verified purchase

I was not expecting to be paying sales tax....it didn't appear anywhere until AFTER I entered my payment information....not happy with that...

Thumbnail of user rachaelp21
Rachael P.
1 review
0 helpful votes
November 21st, 2015
Verified purchase

I would like to have USPS shipping as an option. I felt my shipping charges were excessive. I appreciate the 10% discount, but the high shipping was about 3x the discount.

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Fred V.
1 review
0 helpful votes
December 21st, 2015
Verified purchase

easy to shop. would like to see compatible items on the same page you click the item so you don't have to go back to find the correct envelope that goes with form.

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April G.
1 review
0 helpful votes
December 22nd, 2015
Verified purchase

ADP offers a service to assist clients with their 1094/1095; however, many of our clients were not able to purchase this service prior to our hard cutoff for 2015. I am looking for a 3rd party to help me with some of my clients to take care of their filings for 2015 and possibly 2016.

Thumbnail of user sarahwilkersonh
SARAHWILKERSON H.
1 review
0 helpful votes
July 24th, 2020
Verified purchase

Greatland is awesome! Always quality products, great customer service. I've been buying from them now for 8 years. Will continue to do so.

Thumbnail of user nathanstewarts
NathanStewart S.
1 review
0 helpful votes
July 11th, 2020
Verified purchase

In addition to the present order, i was hoping to order an IRS - Fresno, CA 6" x 9" "Stars & Stripes"return envelopes (reference item # FCAD610)

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Kyle J.

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