• Great North Visa

Great North Visa

Overview

Great North Visa has a rating of 2.68 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Great North Visa ranks 52nd among Travel Visas sites.

  • Service
    9
  • Value
    8
  • Shipping
    5
  • Returns
    5
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Great North Visa?
Top Positive Review

“Reliable Platform”

aiza z.
8/28/21

It's been a great experience with greatnorthvisa.com services. I'm pretty relaxed with its consultants and alternate visa options. Their consultancy experts are there for you when you need or whenever you are stuck in that complax visa processing. For that matter, I highly recommend this platform.

Top Critical Review

“Great North Visa refund policy”

Kevin O.
8/25/22

I paid great north visa 990 USD on 11/08/2022. I emailed them a day later saying that i changed my mind about going to Canada and if it was possible for a refund. A man that works for them emailed me saying that they were only willing to pay me back 200 USD of the 990 USD that i paid them. If this isn't theft then i don't know what is. I have emailed this man on more than one occasion about getting a greater refund but he refuses to do it. Absolute joke. I have given them my phone number on a couple of occasions ( as requested below in the reply from GNV) and they havent got back to me. My number is *******9856.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user aizaz
1 review
0 helpful votes
August 28th, 2021

It's been a great experience with greatnorthvisa.com services. I'm pretty relaxed with its consultants and alternate visa options. Their consultancy experts are there for you when you need or whenever you are stuck in that complax visa processing. For that matter, I highly recommend this platform.

Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Aiza,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user kevino814
1 review
1 helpful vote
August 25th, 2022

I paid great north visa 990 USD on 11/08/2022. I emailed them a day later saying that i changed my mind about going to Canada and if it was possible for a refund. A man that works for them emailed me saying that they were only willing to pay me back 200 USD of the 990 USD that i paid them. If this isn't theft then i don't know what is. I have emailed this man on more than one occasion about getting a greater refund but he refuses to do it. Absolute joke. I have given them my phone number on a couple of occasions ( as requested below in the reply from GNV) and they havent got back to me. My number is *******9856.

Tip for consumers:
Just remember if you pay 990 USD to this company and change your mind about migrating to Canada ( even a day later) they will not give you a full refund. They will only give you a small refund of this 990 USD

Products used:
I had a brief chat with a man over the phone about my C.V.

* Great North Visa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Kevin,

Thank you for sharing your feedback with us. We're sincerely sorry about our late reply.

Would you kindly provide your case number or phone number? We would be happy to locate your account and resolve any issues you encountered with our services. Unfortunately, we're unable to find your registration with us based on the information in your review.

Kind regards,
Great North Visa

Thumbnail of user thomasp1295
1 review
0 helpful votes
June 29th, 2021

I always wanted to travel to Canada but it was too expensive for me. A Facebook friend reccomended Great North Visa in a private group, so I decided to check it out. I first asked for my best option to visit Canada and stay for at least three months and they recommended the working holiday visa. Since then, it has been 2 months and I am now awaiting for the final result, hopefully an approval. They were helpful

Tip for consumers:
Ask for your best options and be clear and elaborative with your thoughts. If they know what you want, they can help you best

Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Thomas,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user laykinl
1 review
0 helpful votes
August 30th, 2023

I've written a review on another site but cannot seem to reply on that. We've started our application in September 2022, we still don't have any feedback. Every week they request for documents that's already been submitted. We were advised that my husband needed to take the IELTS which he did, now after paying more than $******* they say I need an employment offer. So what did we pay the money for? They're not responding to my emails after having sent a formal complaint.

Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Laykin,

We will reiterate our response to you from your previous review:

We know that going through immigration can be a slow and detailed process. Our team is working hard on your case to make things go smoothly. However, we must follow government requirements and ensure we have all the right paperwork.
We want to emphasize that our operations strictly adhere to government regulations, and the specific documents required and their timing are beyond our control. Our primary objective is to thoroughly prepare your case in full compliance with these requirements and to submit your visa application without any errors.

We kindly request your understanding and consideration in potentially amending or revising your reviews to accurately reflect the dedicated and sincere service you have received from your immigration assistant. They have been in consistent communication with you to ensure that you receive the highest level of service you rightfully expect.

Rest assured, we remain committed to assisting you in achieving your immigration goals. Your satisfaction is of utmost importance to us, and we are here to provide you with the support and guidance you need throughout this process.

Kind regards,
Great North Visa

Thumbnail of user johns10008
1 review
0 helpful votes
December 7th, 2021

I appeared for the IELTS exam and my score was very low, which obviously affected my plan to work in Canada, so I then chose a course from Great north visa. This course helped in scoring good marks in my ILETS which made the whole process easier for me. Overall I am pretty satisfied with all their services and would definitely recommend it to anyone who is looking for similar services.

Service
Value
Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear John,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user kennm9
7 reviews
9 helpful votes
June 29th, 2021

Being looking to migrate to Canada for over three years now. Great North Visa helped me apply for a study visa successfully. They chose the right time to begin my immigration procedure and submit my application. I think that was very instrumental in approving my application. Their strategy was valuable and effective. I'm glad I chose to hire their consultancy.

Tip for consumers:
Ensure you ask questions even the simplest ones.

Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Kenn,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user jeroenvdbossche2
1 review
0 helpful votes
July 11th, 2023

Absolutely terrible service.

This company must either be a scam or they are the most useless company to ever exist. Unfortunately I did not do proper research before starting a case with this company, which I now deeply regret.

They make you wait for extensive periods of time just to give you feedback which makes no sense/ answers nothing, it just keeps you occupied to waste more time.

Do yourself a massive favor and start an immigration case through another company, any company really, anything worse won't be out there either way.

TL;DR
GNV are " con artists " or absolutely terrible at their job, not sure which would be worse.

Service
Value
Shipping
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Quality
Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Neo,

We are truly sorry to hear about your negative experience with our company. We apologize for any inconvenience or frustration caused. We take your feedback seriously and have looked into the issues you've raised to ensure that we address them appropriately.

Upon reviewing our records, the last email correspondence between you and your immigration assistant took place in April. She seemed to have addressed your inquiries and referred you to your account manager regarding additional inquiries you had. However, we noticed a lack of communication from your account manager, and we sincerely apologize for this. We have alerted him to his matter and he will contact you shortly.

We strive to provide timely and meaningful assistance to all our clients, and it is clear that we fell short of our standards. While we cannot undo the past, we genuinely appreciate your feedback as it helps us identify areas for improvement. We are committed to providing you with a better experience and we hope to make amends.

Once again, we apologize for any inconvenience caused and thank you for bringing these issues to our attention. Feel free to contact our customer support team at any time if you have any further questions or concerns.

Kind regards,
Great North Visa

Thumbnail of user audreyh144
9 reviews
10 helpful votes
December 27th, 2021

Phenomenal services from Great North Visa! I wanted a Business Visa, which can typically take a great deal of time. I chose to go with immigration specialists. My communication with Great North Visa was fast and efficient. They explained the procedures clearly and offered professional support all the way through. I definitely recommend this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Audrey,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user sherih200
2 reviews
5 helpful votes
November 8th, 2022
Verified purchase

I enlisted the aid of Great North Visa so that an RCIC (as they indicate on their website) would assist us with the paperwork and the application submission for family sponsorship spousal class. When we arrived in Montreal on September 11th to facilitate the move of our property we were informed by a customs agent with immigration at YUL that there was no visa application submitted on our behalf, even though we paid an additional $3000 to prioritize the submission. This was three months into the process of us supplying all sorts of information and documents. I immediately contacted our Senior account Manager Daniel Kennedy at Great North Visa who became emphatic that border control agents don't have access to visa status. When I asked about proof of submission he stated that there was no way to track the application. Alarmed, I went to the CICC website and discovered Mr. Kennedy is not listed as a credentialed RCIC. He is not even authorized to represent us or submit a visa application on our behalf. I filed a report there. My call to Great North Visa to speak to a supervisor was given lip service. No one called me back to address this issue. The only call I received was from custom relations (Gabriela Daniels) when they discovered I contacted my credit card company to dispute the charges. Immediately I took it upon myself to initiate the family sponsorship process. We filled out copious paperwork, collected fingerprints, police reports and went for biometrics, all processes GNV and Daniel Kennedy failed to address. Clearly we were victims of a scam. Unfortunately my credit card company has been swayed by their corporate presentation and has not rendered a refund. Stay away at all costs!

Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Sheri,

Thank you for sharing your experience with us.

We would like to start by saying that we're deeply sorry for any inconvenience caused to you during your process with us. It was not our intention to cause concern, and we appreciate the opportunity to address some of these matters with you.
For your convenience, we will address these matters one by one:

1. Great North Visa does exclusively subcontract fully authorized Regulated Canadian Immigration Consultants. These are consultants of good standing, certified by the Immigration Consultants of Canada Regulatory Authority (ICCRC). This information can be found here: https://www.greatnorthvisa.com/about-us/.

2. Mr. Kennedy is not an RCIC and never proclaimed to be one. The reason your case was not yet assigned to an RCIC is that it was incomplete.

3. You would not have found information about your application status with border control because they are only aware of approved visas. Since your application was not lodged yet, you did not find any information about it. As soon as your case would have been ready for submission, you would have signed a retainer agreement with an RCIC and received login details to track the status of your application.

4. Ms. Daniels only reached out to you to find out what happened after your report because we were never made aware of these concerns.

We apologize again for an inconvenience or misunderstanding. We hope that at this time we were able to shine some light on your case with us.

Please feel free to contact us at any time if you have any further questions or thoughts.

Kind regards,
Great North Visa

Thumbnail of user hollisn6
1 review
1 helpful vote
October 1st, 2021

GNV charged me around $5000 up front, then tried to charge me another 5000 a few months later, a cost which was hidden. Then they stopped communicating with me altogether when I made a complaint. They are 100% a scam.

Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Hollis,

Thank you for sharing your feedback with us. We're sincerely sorry about our late reply.

Would you kindly provide your case number or phone number? We would be happy to locate your account and resolve any issues you encountered with our services. Unfortunately, we're unable to find your registration with us based on the information in your review.

Kind regards,
Great North Visa

Thumbnail of user collinsk8
1 review
0 helpful votes
July 7th, 2021

My sister had already moved to Canada and was inviting us to visit, and if we loved it there, we could stay for good. We started our engagement with Great North Visa, from our first Visa processing. When my family and I got to Canada, we absolutely loved the place and so we started on an immigration process with Great North Visas. All our documents were processed fast and hassle-free. I highly recommend them

Service
Value
Quality
Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Collins,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user hanryc1
5 reviews
2 helpful votes
August 25th, 2021

It was my dream to settle in Canada and make a good living style there so I started my search for a legit immigration service provider and many thanks to Great North Visa their expert team take my case and got me approved by the embassy all the process was done with professionalism highly recommend if you are looking to move to Canda for work.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Hanry,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user jaianea
1 review
0 helpful votes
March 18th, 2022

A friend proposed that I get help from Great North Visa. I was trying to get a student visa for Canada but my application got dismissed each time for one reason or another. I went for the first immigration company I found however after the payment there was no more communication. When I went with Great North Visa I finally felt that I was dealing with professionals. They really helped me and each question was addressed on time and the application was also eventually successful. This was a great experience that made up for a lot!

Service
Value
Shipping
Returns
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Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Jaiane,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user gabrielar82
1 review
0 helpful votes
July 4th, 2021

I am a recently graduated doctor and my dream was to emigrate, in my condition as a Latin American it really was not easy at all, they have no idea how many documents they ask me for. A dear friend recommended me to work with them. I really liked the personalized attention. I am quite annoying and they answered my questions very quickly hahaha

Tip for consumers:
INvestigate pretty well first all your options

Service
Value
Quality
Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Gabriela,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user ahmeda709
1 review
0 helpful votes
July 26th, 2021

Great North visa is best and very helpful in getting the visa for Canada. They never disappoint with their service. I write this review for this company because I am satisfied with their service. I always recommended it to those who are worry to get a visa for Canada. They are best at their customer service and support.

Service
Quality
Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Ahmed,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user tolulopet1
1 review
0 helpful votes
July 27th, 2021

I decided it was time for me to leave my country in search of new and better experiences, which is why I wanted to relocate to Canada. I ran into a couple of bumps on the way before finally coming across Great North Visa's services. The process was smooth, and I'm due for travel in a few weeks.

Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Tolulope,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

Thumbnail of user taiwoa20
1 review
0 helpful votes
August 2nd, 2021

I had already lost hope of traveling to Canada, due to lack of visa, but thanks to Great North they helped revive my hope of ever travelling out. They didn't only increase my hope of traveling out, they also gave me peace of mind by making visa acquisition really easy.

Service
Value
Shipping
Returns
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Thumbnail of user rr498
Great North Visa S. – Great North Visa Rep

Dear Taiwo,

Thank you for your kind review! Much appreciated.

Kind regards,
Great North Visa

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Great North Visa S.

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2.7
17 reviews
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