• Greenlee Store

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Overview

Greenlee Store has a rating of 4.11 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Greenlee Store ranks 108th among Electronics sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
See all photos
How would you rate Greenlee Store?
Top Positive Review

“Greenlee 2-1/2" holesaw”

Reuben W.
12/2/20

Pretty quick delivery for over the holidays. Exactly what I wanted good price happy to find a replacement for my worn-out saw

Top Critical Review

“HORRIBLE CUSTOMER SERVICE”

Clay R.
2/4/22

This company will lie and lie about lead times, what is in stock, when items will ship, and worst of all, their "American Made Tools" have customer service reps that are INDIAN! I had ordered a punch late in December 2021. It was supposed to ship early January 2022. Well, Here we are early February and now it is showing indefinitely backordered and has been on back ordered since June 2021. That is HORRIBLE that they will lie straight to you. I have one pissed off customer and I am getting my $#*! chewed out because of their mistakes. I will ALWAYS refer people to avoid them. This is absurd and they need to be shut down forever.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user reubenw16
2 reviews
0 helpful votes
December 2nd, 2020

Pretty quick delivery for over the holidays. Exactly what I wanted good price happy to find a replacement for my worn-out saw

Thumbnail of user tobys86
1 review
0 helpful votes
August 9th, 2020

Efficient and easy website. Deliveries were quick. The updates on text informative. The online store had great value.

Thumbnail of user grahamd62
1 review
0 helpful votes
December 8th, 2020

Greenlee makes nice punches. I have a whole selection of them. But this one was mislabeled as a conduit punch, when in fact it was something different. My experience with conduit punches tells me they are not the actual size of the pipe but larger; usually about a 1/8th larger so, the electrical fitting will go in the punched hole. The 1 1/2 inch punch I got was exactly a 1 1/2 hole.

Thumbnail of user jerryf319
1 review
0 helpful votes
May 30th, 2020

Saw what I needed, made order (which was easy). I was notified of the shipment in transit and it arrived as promised. Very satisfied.

Thumbnail of user michellem2636
1 review
0 helpful votes
May 20th, 2021

We've been ordering from Greenlee Store now for about a year or so and we haven't had any issues getting our orders on time and quality is great as well. I do the purchasing here and will remain a customer of Greenlee Store.

Tip for consumers:
If you can't find what your looking for on site, call their customer service. They are wonderful and very helpful.

Products used:
machinery parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user hauling317
1 review
0 helpful votes
March 30th, 2023

Used my lead setter for 5 years with no issues. Finally broke the thread off. Had a new thread in less than a week! Great job

Thumbnail of user notanymore1234
1 review
0 helpful votes
October 23rd, 2023

Fast shipping and a great product this is my second knife I have gotten from there and am in love with both

Thumbnail of user kennethm542
1 review
0 helpful votes
May 30th, 2020

Delivered on time or before. Great price. I couldn't find it in my hometown, so I ordered it from greenlees website, and it was at a good price and delivered before the time given.

Thumbnail of user iand168
1 review
0 helpful votes
November 30th, 2020

I have made multiple orders and very pleased with the speedy delivery also prompt shipping and delivery status the staff was very courteous and helpful with queries thanks guys stay safe.

Thumbnail of user michelleb1835
1 review
0 helpful votes
June 18th, 2020

ORDERING WAS EASY AND SHIPPING WAS QUICK MY ONLY PROBLEM WAS THE CORRESPONDENCE AFTER PLACING ORDER AND BEFORE/DURING SHIPPING WAS LACKING I WAS NEVER NOTIFIED OF WHEN THE BLANKETS SHIPPED AND I NEEDED TO KNOW FOR SCHEDULING A JOB.

Thumbnail of user jasonj1245
1 review
0 helpful votes
July 1st, 2023

Tool arrived in a timely matter, tool worked as designed, would purchase again if I need another tool,

Products used:
screw hole punch

Service
Value
Shipping
Quality
Thumbnail of user donniep25
1 review
0 helpful votes
May 26th, 2021

The delivery was quicker than anywhere else I was looking for the drill bits I needed for the work I do.

Products used:
Drill bits

Service
Value
Shipping
Quality
Thumbnail of user richards2501
1 review
0 helpful votes
October 9th, 2020

The Greenlee Store is a great quick resource for replacing lost or broken parts out of your ko sets.

Thumbnail of user kenneths1114
1 review
0 helpful votes
March 23rd, 2022

Recieved my item ordered on time. Had two order it for work, mine the cutting teeth broke on. Can't wait to use it now.

Products used:
whole saw

Service
Value
Shipping
Returns
Quality
Thumbnail of user clayr43
1 review
0 helpful votes
February 4th, 2022

This company will lie and lie about lead times, what is in stock, when items will ship, and worst of all, their "American Made Tools" have customer service reps that are INDIAN! I had ordered a punch late in December 2021. It was supposed to ship early January 2022. Well, Here we are early February and now it is showing indefinitely backordered and has been on back ordered since June 2021. That is HORRIBLE that they will lie straight to you. I have one pissed off customer and I am getting my $#*! chewed out because of their mistakes. I will ALWAYS refer people to avoid them. This is absurd and they need to be shut down forever.

Tip for consumers:
LEAVE

Products used:
Nothing because they will not ship it

Service
Value
Returns
Quality

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