• Green Man Gaming

Green Man Gaming

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Overview

Green Man Gaming has a rating of 2.72 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Green Man Gaming ranks 610th among Gaming sites.

  • Service
    10
  • Value
    8
  • Shipping
    5
  • Returns
    8
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
1
See all photos
How would you rate Green Man Gaming?
Top Positive Review

“Got an already used key, but it's resolved.”

Tobias K.
3/1/23

I got an already used key, and I thought I was scammed. I got a refund though and I'm willing to trust this store in the future.

Top Critical Review

“Was good till 1-2 years ago”

HarkTu ..
10/5/23

Since more than a year can't make purchase from Turkiye. Thats spoken in all gaming forums. Support always says product not available atm. Yesterday I tried 30 products 1 by 1, all rejected. Wrote to support, answer was same"the product not available atm". And I wrote that I tried 30 products 1 by 1. My support ticket in zendesk is closed without answer and rated as "good, Im satisfied" xD how they do that I dont know but this company is clearly scam

Reviews (25)

Rating

Timeframe

Other

Thumbnail of user sherifff82
1 review
0 helpful votes
October 5th, 2023

Since more than a year can't make purchase from Turkiye. Thats spoken in all gaming forums. Support always says product not available atm. Yesterday I tried 30 products 1 by 1, all rejected. Wrote to support, answer was same"the product not available atm". And I wrote that I tried 30 products 1 by 1. My support ticket in zendesk is closed without answer and rated as "good, Im satisfied" xD how they do that I dont know but this company is clearly scam

Thumbnail of user seanc69
3 reviews
9 helpful votes
November 20th, 2022

Keep getting "Your account has not been activated" error when logging in for the 1st time. Now getting locked out because I have tried to sign up so many times. Well, I guess you don't want my money then. Looks like a proper dodgy scam site with strangely cheap AAA games anyway. Don't want to add "proof of purchase" because that is none of sitejabbers business.

Tip for consumers:
Don't

Products used:
none, couldn't sign up

Service
Thumbnail of user tobiask31
1 review
0 helpful votes
March 1st, 2023
Verified purchase

I got an already used key, and I thought I was scammed. I got a refund though and I'm willing to trust this store in the future.

Tip for consumers:
They'll demand a lot of information from you if they have delivered a faulty key.

Products used:
A game.

Service
Value
Thumbnail of user samk893
1 review
0 helpful votes
July 30th, 2023

Once they've sold you a key, they have your money and nothing else matters to them. Customer service's job appears to be to tell you no. They sold me a key that I can't use and now they're refusing to do anything about it. They've lost a customer for life over $20 and I still can't play the game they sold me.

Tip for consumers:
No refunds! Don't use, avoid if possible

Products used:
Video game

Service
Value
Shipping
Returns
Quality
Thumbnail of user benb1258
1 review
0 helpful votes
September 12th, 2023

I bought a key at this store, because of the false description and my false researches.
It was a key for a game I already had.
I immediatly contacted the support, and even showed my Steam Profile.
But they refused to refund me, because it was already disclosed by "email."
So they sent me the email with the key, after the purchase, and tell me, they cant refund me.

I recommend any other serious store, who refund you unclaimed keys.

But here you get scamed

Tip for consumers:
I bought a key at this store, because of the false description and my false researches.
It was a key for a game I already had.
I immediatly contacted the support, and even showed my Steam Profile.
But they refused to refund me, because it was already disclosed by "email."
So they sent me the email with the key, after the purchase, and tell me, they cant refund me.

I recommend any other serious store, who refund you unclaimed keys.

But here you get scamed

Products used:
I bought a key at this store, because of the false description and my false researches.
It was a key for a game I already had.
I immediatly contacted the support, and even showed my Steam Profile.
But they refused to refund me, because it was already disclosed by "email."
So they sent me the email with the key, after the purchase, and tell me, they cant refund me.

I recommend any other serious store, who refund you unclaimed keys.

But here you get scamed

Service
Value
Shipping
Returns
Quality
Thumbnail of user frankjameshardinsr
1 review
0 helpful votes
December 23rd, 2023

Refund policy = no refunds possible. I purchased a game for my son and purchased it for the wrong platform. I realized my mistake and requested a refund. Because they had sent the key they would not provide a refund, even though the key had never been used or even accessed. Their policy clearly states that refunds are at their discretion, so they choose not to give refunds (apparently over and over again, based on the multiple reviews of the same nature).

Tip for consumers:
If you’re buying a game that has a key code, there is no refund possible.

Products used:
Video game

Service
Returns
Thumbnail of user mikek1614
1 review
1 helpful vote
November 30th, 2022

Purchased a game today. Was supposed to go to Uplay to get it, well Uplay was replaced by Ubisoft Connection. Game is not in my account. Emailing support, at least 3 people have responded in the email chain but they do not even bother looking at previous emails. All just say download Uplay and it will be there. Screen shots they send out, I do not think even exist anymore. Tried calling, of course, cannot talk to anyone. Trying to get money back since I cannot get game. Support has been worthless so far. Will have to try to cancel through Paypal.

Tip for consumers:
Do not get any Ubisoft games from them.

Products used:
Have not received the product

Service
Value
Returns
Quality
Thumbnail of user tmmljmb30
1 review
0 helpful votes
April 4th, 2023
Verified purchase

AVOID! No REFUNDS! They do not warn or tell you about this policy. AVOID! No REFUNDS! They do not warn or tell you about this policy before ordering.

Tip for consumers:
I can not use the product i purchased. this company does not issue refunds, but the worst issue is they don't tell you until after you buy. They are con artists! do not give them your money! if you have an issue you will loose your money.

Products used:
I can not use the product i purchased. this company does not issue refunds, but the worst issue is they don't tell you until after you buy. They are con artists! do not give them your money! if you have an issue you will loose your money.

Thumbnail of user elijahh165
1 review
1 helpful vote
March 8th, 2023
Verified purchase

They sold me a code for the wrong country then refused to refund it. Very poor business practices. Buyer beware!

Tip for consumers:
Avoid these scammers!

Products used:
I couldn't use the product and they couldn't care less...

Service
Value
Returns
Quality
Thumbnail of user lewangwpi
1 review
1 helpful vote
April 2nd, 2023

I bought presell of last of us remake. The game has several issues that cannot be run on PC. People are requesting refund from steam due to this issue and they got refunded. I haven't redeem the key yet, I contact GMG for a refund. They said they will not refund even if it's the game problem. Horrible!

Thumbnail of user jessed260
1 review
1 helpful vote
December 9th, 2021
Verified purchase

I purchased a video game serial key from Green man gaming. The key did not work, I tried several different ways to activate the game and it did not work. Then I contacted Green man gaming to report the issue, I was told that I was either using a VPN (meaning I was not in the country of residence I had specified) and I must contact the VIDEO GAME DEVELOPER about the issue. I escalated this issue with pay-pal. Green man gaming also have indicated in their user agreement that they cannot respond to pay-pal issues WITHIN 100 DAYS of the query being issued. The serial key later worked and I indicated it had worked, I WAS THEN TOLD AGAIN TO CONTACT THE DEVELOPER ABOUT THE ISSUE. It seems what ever is happening at Green man gaming is highly suspicious and they don't actually offer any actual help when there is an issue.

Thumbnail of user johnd6782
2 reviews
2 helpful votes
July 14th, 2022

Beware of purchasing from them. I purchased Age of Empires IV and they sent out an e-mail that they will be revoking the key.

Thumbnail of user iani32
1 review
8 helpful votes
March 20th, 2020

Their policy is no refunds after they provide you with the keys. They keys are provided on purchases making a refund impossible in all scenarios.

Thumbnail of user faychristopher1
1 review
0 helpful votes
April 20th, 2023

Unlike any decent key selling website where you need to uncover the key code with a scratchcard like thing to uncover your code, these clowns send you the code and thats it, thats enough for them to refuse a refund.

Thumbnail of user karusunek
Samuel P.
96 reviews
307 helpful votes
November 17th, 2017

I originally loved their website as they often have great deals on things. Around the time when Dead Island came out, I found their website and opted to purchase the game from them. Had no issues with getting my purchase redeemed and I was up and playing on the release day.

Over the years they've done time-exclusive sales, events, and even time-exclusive freebies on their website. However, they've always had trouble in communicating this to their audience. As a result, I would often miss opportunities simply because I didn't even know there were opportunities. Even having been opted into their emails, I would receive it delayed, and therefore by the time I was at a position to look into it given that it's usually coming to me when I am working, the time-exclusive item or sale was over.

As a result of this constant issue, I ultimate decided to stop using the platform. At some point I tried to opt-out of email communications, but their unsubscribe requires me to log into the account to opt-out, which should not be a thing. I should be able to opt-out from a button press. I tried to log in, but it seems my credentials were changed. I tried to reset my password, but it never works and I am never able to get into my account. I've tried to reach out to their support, but I either get told that I need to log into the account to unsubscribe or I get told to use the password reset, which doesn't work. I've asked them multiple times to stop sending me email, and at this point I have filed complaints with all of the relevant channels and have marked them as spam in my inbox. I still receive their emails after all of the effort trying not to, and it's disappointing to see them go down the spam route as they were a really great service. Still has good prices and maybe one day I will be interested in what they have to offer, but I would rather support channels that actually listen.

Edit: I've tried calling and emailing them to remove my subscription. I was actually told to end my life. Seeking legal options.

Edit 2: They are now committing illegal advertising practices by sending "order confirmations" as emails that are not order confirmations; a federal offense.

Thumbnail of user karissam3
6 reviews
26 helpful votes
May 30th, 2017

I now buy almost all my PC games from this website, there are always amazing deals no matter the time of year! Perfect for new release games that don't get discounted elsewhere! Ive been a member since 2013 and have never been disappointed with their sales.

Thumbnail of user conorm18
4 reviews
39 helpful votes
July 19th, 2018

Trustworthy and reliable.
I've used them a good few times now, they have some good deals but the trust factor in particular is excellent.
I should mention they have a really good UI. The integration with Steam and Uplay is easy and breezy. I really like the Uplay connect feature where you can automatically redeem games on your Uplay account just by logging in. (and it keeps you logged in if you like)

Great site, I really recommend them.

Thumbnail of user raymondn22
4 reviews
24 helpful votes
October 17th, 2018

This website is amazing. I've bought a few games and I'm happy so far. Not only they have many games but their deals are also very cool.

Thumbnail of user ivans109
39 reviews
119 helpful votes
January 29th, 2019

I have been their client for 5 years and I often find excellent deals. Key collection is almost always immediate and the only time I've had problems with an order they have fixed it in a day. Perfect!

Products used:
Games keys

Service
Value
Shipping
Returns
Quality
Thumbnail of user beyoncew
4 reviews
25 helpful votes
October 18th, 2018

I'm amazed how many good deals they have to offer. Bought most of the games that I wanted ant they were quite a bit cheaper than usual. I couldn't be more happy with what they provided.

Thumbnail of user jeremiahc12
13 reviews
48 helpful votes
July 1st, 2015

So far, web sites easy to find their way, in addition to everything's layed out sufficiently which it's easy to locate what you are looking for, for the software you are looking for, consequently Now I'm amazed total.
Can't full the review nevertheless, as that is our first invest in below And it's a pre-order, so until I can download and play the game (November 10th), I can't grant a perfect review just yet. So far it seems like everything's looking good for a 10 star (on the 5 star scales) review though. Keep up the awesome job Green Man I love to visit www.couponchief.com/greenmangaming, loving the experience thus far! Will grant the last star once I'm enjoying Fallout!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerc32
5 reviews
36 helpful votes
November 8th, 2015

It seems every big game that has pre-orders they have a 25% off deal for it. Service is good they have a very fast download client, but as most games are steam games they are downloaded there.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ulisesl
3 reviews
26 helpful votes
December 1st, 2013

Secure, fast, good sales and on top of that they always have some coupons to make the deals even better.

Sites like this one are making the Steam Sales look less impressive than what they once were.

Thumbnail of user michaels148
3 reviews
28 helpful votes
September 14th, 2013

Great site for buying digital games. Almost always has great deals, and has an awesome rewards program. Buy here!

Thumbnail of user nealb22
4 reviews
30 helpful votes
September 9th, 2013

Great site. Very trustworthy and often has EXCELLENT deals. Highly recommended.

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