• Hair Cuttery

Hair Cuttery

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Hair Cuttery has a rating of 1.48 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Hair Cuttery ranks 697th among Hair Care sites.

  • Service
    8
  • Value
    7
  • Shipping
    1
  • Returns
    2
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos
How would you rate Hair Cuttery?
Top Positive Review

“Excellent Results!”

Beth B.
4/11/23

My experience this morning at Hair Cuttery, St Charles Place in Davenport, FL was wonderful! My highlights, lowlights, cut and style make me feel like a new woman! Thank you so much Barbara!

Top Critical Review

“Worst Haircut Ever”

Lori S.
2/2/24

I got the worst haircut ever today at Haircuttery on West 7th street in Frederick. I told the stylist to take an inch off, she took 8 or more inches off. I went in there with beautiful hair, now it is destroyed and I have a job interview. This dumbbell answered the phone about 5 times during the haircut. The sides are uneven, it's absolutely terrible. I will Never return there. They are charging almost $50 now, a complete Rip off.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user loris1815
1 review
0 helpful votes
February 2nd, 2024

I got the worst haircut ever today at Haircuttery on West 7th street in Frederick. I told the stylist to take an inch off, she took 8 or more inches off. I went in there with beautiful hair, now it is destroyed and I have a job interview. This dumbbell answered the phone about 5 times during the haircut. The sides are uneven, it's absolutely terrible. I will Never return there. They are charging almost $50 now, a complete Rip off.

Tip for consumers:
Shut this place down

Products used:
None

Service
Value
Quality
Thumbnail of user johng4444
1 review
0 helpful votes
December 20th, 2021

When the woman who was to cut my hair approached me, she wasn't masked. I told her I was not comfortable and asked if she would wear a mask. She said no.

At this time (12/20/21), with Omicron and Delta raging through the U.S., it is inconceivable to me that HC would allow anyone to work without requiring that they wear masks. Being unmasked in a salon is even more dangerous for patrons than being unmasked in a restaurant where contact with employees is fleeting, compared to the 10-15 minutes of direct contact in a salon.

Tip for consumers:
Even though Hair Cuttery boasts that it follows safety protocols and states that its employees wear masks, this policy is NOT enforced.

Service
Value
Thumbnail of user jackg890
1 review
0 helpful votes
February 21st, 2023

My friend had a haircut that really messed him up for life. It is so bad. Everyone is making fun of him at school and he is so embarrassed I don't want to be his friend anymore because it is so bad. He can't even brush it it is so crunchy and gross

Service
Value
Shipping
Returns
Quality
Thumbnail of user shernitav
1 review
1 helpful vote
August 25th, 2022

If I could, I would give zero stars. Meryame that wears a rag on her head does not have experience in all hair types like the manager Daisy mentioned. The shampoo felt like someone was getting crumbs off a plate. When you call customer service at *******919, the problem is not resolved. If you value your hair, time and money, do not go to HAIR CUTTERY.

Service
Value
Quality
Thumbnail of user maggiep121
1 review
0 helpful votes
June 18th, 2021

These people practice with clients and when they ruin your hair they refuse to refund what you paid for. They will offer to fix it with someone else and never get back to you. BEWARE! They're not cheap and u may end up paying 3 times what u would pay if u go to a reputable company from the start.

Service
Value
Returns
Quality
Thumbnail of user marcelao16
1 review
0 helpful votes
January 17th, 2023
Verified purchase

Hair Cuttery prices for color are becoming way too high especially for what you get there. They used to be praised as a family-friendly Salon but no longer. Their prices are as high as more exclusive salons in the area which have the niceties such as coffee tea juice and cookies which Hair Cuttery does not have.
Their hairdressers are not required to have continuing education and aren't up on new trends or techniques. Not to mention that the salon at Seneca Meadows hasn't been updated in many many years. That disgusting Home Depot Orange color on the walls is so off-putting, as well as the white fluorescent lighting. OMG can it get worse? There is no longer any value for what they offer. If I'm going to be charged almost $200 for color and highlights I'm going to go to another salon that makes me feel special with a more glamorous and client caring atmosphere.

Tip for consumers:
Add your own review for the Hair Cuttery. Hopefully with enough bad reviews they will read and respond by updating their salons and require updated education for their cosmetologists.

Service
Value
Quality
Thumbnail of user janicew780
1 review
0 helpful votes
October 30th, 2022

My hair is worst after going to the Hair Cuttery than before going. What the representative and me discussed wasn't what was done to my hair. I was supposed to get a foil to avoid hair color applied directly to my scape but after 3 times giving me the wrong color (white, purple, and last some type of brown), all in the same day, they applied color to my entire head. I had enough and just wanted to get out of there. The outline of my face against my brown skin left a white ring which appear as if the color beached my skin. I have been wearing a hat every day since until i can figure out what to do next. I am totally disappointed. I do not want to post photo but will send one directly to the CEO if necessary.

Thumbnail of user bruceb1303
1 review
1 helpful vote
July 11th, 2022

I scheduled a 1:30 appointment July 10 for a haircut, but I was denied service by the employees at Broadview Hair Cuttery

Service
Thumbnail of user nicoler1794
1 review
0 helpful votes
January 6th, 2024

Sucks They burned a Piece of my child's hair and they burned my child's arm my daughter got a fever that night because of crying so much

Thumbnail of user messengerofgod888
1 review
0 helpful votes
April 8th, 2024

Tori was very sweet but very slow.cut was choppy and missing chunks out of my hair... I'm trying to grow my hair out and she cut my bangs literally an inch from my scalp when my bangs were supposed to be below my lips.she did part of my red highlights with wet hair...my highlights that were supposed to be caramel turned out yellow with different pigments... I was supposed to have a layer of bright red highlights and they turned out peach pink orange and not red... I tried to complain about the services and I got backlash from about four people in the place...Bono, the guy in there was laughing at me and kept telling me my hair will grow out and all I have to do is apply more color... The lady next to Tori came over with her scissors and started chopping at my hair while I was crying. Another lady ( I don't know if she was a manager, she has a huge bit with glasses) she got completely ignorant with me because I was complaining and said there's nothing she could do because it was at end of shift, the whole time I was in the chair next to Tori she did nothing but complain about her clients, telling me how crazy they were and full of crap and how everybody at the hair salon sucked... I told her to call the manager of the place Jenny and Jenny said I would still have to pay for services no matter what even though they messed up my hair completely. I was so upset. I was cussing and I never cuss. I literally had Covid and bouts of sickness since 2019 and this was a very first time I've ever went to the salon since then. I even complained about my highlights because they were literally an inch from my scalp and when I've had foils before it went straight to my scalp I did not get balayage services. So because I complained there's four stylist and the manager against me when it's not my fault that they messed up. My husband tried to call Jenny to try to get a refund so I can take that money and go elsewhere to get my hair fixed and she refuses to give me my money back refuses to talk to my husband and tells me that she has to fix my hair herself. Why in the world would I go back to a place that has completely jacked up my hair and nobody has apologized and nobody will take responsibility for what happened...? It's like as long as I shut up and I don't complain everything is all good. I will not behold bewitchery or manipulation... If we have to we will go above Jenny's head and everybody at that place. I'm so horrified and so upset what they did I've never in my life had these types of services, I refuse to go in public because how horrible my hair is...I literally look like an old lady, I completely could not go out in public after my birthday and appointment... I've been getting my hair done since I'm 14 and I'm now 42 and I know protocol and I know how things are done. I'm not boo boo the fool. This is not my first rodeo. I have never been to a studio or salon that has been so unprofessional in my whole entire life. Yes there's always shop talk but the conversations that I heard in the shop was perverted disgusting filthy Ludacris and everybody gossiped about everybody. If you're so miserable about working there get another job. Straight horrible!

Products used:
Hair dye, conditioner

Service
Value
Quality
Thumbnail of user juliee8
2 reviews
0 helpful votes
July 12th, 2015

I am crying as I write this. I just left Hair Cuttery. Quinn cut my hair 4 inches shorter than I ask her to.
Before she started I told her that I was starting a new job n Monday. I also told her that I like my hair long, that I only wanted a couple of inches cut off. The first thing she did was section my hair and about 6 inches off the lower back section. I told her that was WAY TOO SHORT! She said she would leave all the other sections longer and it would not show. While she was snipping (I thought), the lady in the chair next to me was telling me that I really did need the dead ends cut off. I replied to her that I agree, but in 2 in increments every 6 weeks, not all at once. It seems that Quinn can't tell the difference between 2 inches and 6 inches. The front of my hair is cut to the bottom of my neck instead of just above my breast line. The back is cut midway between my shoulder and my bra-line, when it was supposed to be left at my bra-line.
I am embarrassed to have anyone see my hair. To someone that doesn't know how long my hair was, you might think it looks fine, but it is a shock to me because it is not what I wanted. How clearer could I have been? All I can say is that Quinn turned my fun day of shopping with my friend and ready for my new job on Monday into a night of shock and tears.

Thumbnail of user alyssal43
13 reviews
49 helpful votes
August 22nd, 2018

This is a place you want to go if you are getting a simple hair cut or style. I wouldnt Have them do any treatments or big cuts and styles. They seem to be undergraduates working as temps or interns still learning the way. So unless you want to be a muse for them then go right on ahead

Thumbnail of user bethb918
1 review
0 helpful votes
April 11th, 2023

My experience this morning at Hair Cuttery, St Charles Place in Davenport, FL was wonderful! My highlights, lowlights, cut and style make me feel like a new woman! Thank you so much Barbara!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Hair Cuttery?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hair Cuttery?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business