- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Halara has a rating of 2.36 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Halara ranks 60th among Customer Service sites.
Surprised at how good the quality was and fit. Decided to send some items back. Did the refund process and email customer service. They replied and offered me a store credit, I declined and they offered for me to keep my items and provided a return as it was my first order. Was pleasantly surprised.
I will never buy from Halara again. Clothes run too snug and too tight "Chinese sized " ( what ones expects when item made in China- which I did not know) and returns are a pain in the rear end. I sent 4 emails before they would give me a return address. No return mail label is provided-- really? How hard is that? YOU must pay for return shipping and make sure you have original packaging.
Skirts were too small. Went through site to do return. They sent me an email stating that "my return application was submitted successfully", but they did not include where to send the return. Their website specifically tells you to only send returns to the address they give you when your acceptance request is approved. No answer to emails yet.
Tip for consumers:
Returns difficult if not impossible
Products used:
skirts
My dress was a very cheap fabric and was not sewn well. I did like that it had a built in bra since it was a racer back but that showed lumps under the dress because of the cheap fabric. Returning.
Products used:
None
Halara.com does not give an address to send returns to. The online return portal requires pictures of item to return. Halara.com responds daily by email but does not supply an address. The return policy specifies to NOT return items until following procedures. After several email exchanges from "The Halara Team" NO RETURN ADDRESS HAS BEEN PROVIDED and the latest email from them states they are a " young company" and "cannot supply a return label" at this time. NO ADDRESS has been provided again.
Tip for consumers:
Returns are not possible. A return address has not been given to me after 2 weeks of emails to them. I have followed all procedures in the return policy given by Halara.com
Products used:
Purchased 2 yoga tops. BOTH are extremely short and small.
Love everything about this site - high quality merchandise, many choices of styles, ease of ordering, and prompt delivery. Definitely will continue to shop here.
Surprised at how good the quality was and fit. Decided to send some items back. Did the refund process and email customer service. They replied and offered me a store credit, I declined and they offered for me to keep my items and provided a return as it was my first order. Was pleasantly surprised.
Although I did my research to try to find out how to return/exchange an item, and though I submitted no less than 4 emails to seek assistance, it seems there is no customer service and no way to return items. No response.
Tip for consumers:
How to contact customer service and get a response.
Products used:
Activewear
If you're someone who has recently required apparel badly but hasn't been able to do so owing to the high-end pricing, there is, in my opinion, no better way to put an end to your anguish than to take advantage of these amazing coupons and deals. So, take advantage of this chance to get your favorite items by using the digmycart coupon and top 10 discounts.
Took forever to arrive and then if you want to return yo have to pay postage to Germany out of your pocket. No mention of that anywhrere!
Tip for consumers:
Do not shop there unless you are prepared to pay returns to Germany(if needed)!!!
Products used:
I had to return it all!
It is impossible to return items. The skirts I bought have never been worn, they still have the tags attached, I have the original packaging. And yet Halara will not provide me with the address to return them to.
Tip for consumers:
They lie when they say the order is returnable.
I will never buy from Halara again. Clothes run too snug and too tight "Chinese sized " ( what ones expects when item made in China- which I did not know) and returns are a pain in the rear end.
I sent 4 emails before they would give me a return address. No return mail label is provided-- really? How hard is that?
YOU must pay for return shipping and make sure you have original packaging.
Tip for consumers:
Clothes is made in China. Clothes don't fit right.
I have taken all the measurements before ordering and to me, trousers runs big! I have started the return process which was easy but as I meant to pay for shipping( Hong Kong maybe) I might decide to keep them. They were answering very quickly to all my requests though.
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
