• Handtec.co.uk

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Overview

Handtec.co.uk has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Handtec.co.uk ranks 471st among Electronics sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Handtec.co.uk?
Top Positive Review

“Good purchase”

Connor M.
8/2/20

I ordered a iphone 7 from here in january for 220 euro and it works amazingly i ordered from quickmobilefix and regreted it buy this company is amazing.

Top Critical Review

“Awful customer support”

Steve C.
10/26/23

Phone developed dead pixels within 2 months of purchase so I returned it as faulty as required. I chased it up 2 weeks later and they confirmed the engineer would look at it soon. 24 days after sending it back I finally have an email reply: Engineers Report: The device has been dropped and therefore this line has come. The phone has internal damage which can result in a line on display. Internal damage can come from a pressure exertion or phine drop. Kind regards Customer care team. -I have requested photographic proof of damage sustained but They say there isn't any externally

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user connorm196
2 reviews
1 helpful vote
August 2nd, 2020

I ordered a iphone 7 from here in january for 220 euro and it works amazingly i ordered from quickmobilefix and regreted it buy this company is amazing.

Thumbnail of user stevec2688
1 review
1 helpful vote
October 26th, 2023

Phone developed dead pixels within 2 months of purchase so I returned it as faulty as required.
I chased it up 2 weeks later and they confirmed the engineer would look at it soon.

24 days after sending it back I finally have an email reply:
Engineers Report:
The device has been dropped and therefore this line has come.
The phone has internal damage which can result in a line on display.
Internal damage can come from a pressure exertion or phine drop.
Kind regards
Customer care team.

-I have requested photographic proof of damage sustained but They say there isn't any externally

Tip for consumers:
Phone developed dead pixels within 2 months of purchase so I returned it as faulty as required.
I chased it up 2 weeks later and they confirmed the engineer would look at it soon.

24 days after sending it back I finally have an email reply:
Engineers Report:
The device has been dropped and therefore this line has come.
The phone has internal damage which can result in a line on display.
Internal damage can come from a pressure exertion or phine drop.
kind regards
customer care team.

Products used:
pixel 7 pro

Service
Value
Shipping
Returns
Quality

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