• HandyPro

HandyPro

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Overview

HandyPro has a rating of 4.38 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. HandyPro ranks 17th among Contractors sites.

  • Service
    5
  • Value
    5
  • Shipping
    1
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
See all photos
How would you rate HandyPro?
Top Positive Review

“Brian - above and beyond”

Judith D.
7/4/21

We purchased Handy Pro services to mount a new TV for us. A little skeptical after an initial problem with scheduling but then we found Brian. He arrived on time. We had the wrong mount and Brian went out with my husband to get the right one. He got the TV up and working quickly and cleanly and answered all our questions. He was polite and courteous and we would definitely have him back to work for us. We recommend him highly! Thanks Brian. Jim and Judy Duffy.

Top Critical Review

“Customer Service has deteriorated”

David H.
2/4/23

Handy used to be reliable, more expensive than hiring your own cleaner, but worth doing. The cleaners are of mixed quality and motivation, but mostly good. But I've had so many cleaners not turn up recently, and Customer Service refusals to offer compensation (and pretending that they are doing you a favour by re-booking a cleaner to pay for the work you paid for) that I'm starting to lose faith. Perhaps if I keep going for a while and monitor, I will be able to give a more positive reference in future.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user judithd268
1 review
0 helpful votes
July 4th, 2021

We purchased Handy Pro services to mount a new TV for us. A little skeptical after an initial problem with scheduling but then we found Brian. He arrived on time. We had the wrong mount and Brian went out with my husband to get the right one. He got the TV up and working quickly and cleanly and answered all our questions. He was polite and courteous and we would definitely have him back to work for us. We recommend him highly! Thanks Brian. Jim and Judy Duffy.

Products used:
L

Service
Value
Quality
Thumbnail of user bayleeb3
Frank W.
1 review
0 helpful votes
June 28th, 2020

The team that works here are pretty darn amazing. We had a few details that had to be done and some more changes that needed to be made and they did the task perfectly. My house was provided with exceptional craftsmanship and I'm very very pleased with the service. They did everything on time with superior quality

Thumbnail of user davidh8210
1 review
0 helpful votes
February 4th, 2023

Handy used to be reliable, more expensive than hiring your own cleaner, but worth doing. The cleaners are of mixed quality and motivation, but mostly good. But I've had so many cleaners not turn up recently, and Customer Service refusals to offer compensation (and pretending that they are doing you a favour by re-booking a cleaner to pay for the work you paid for) that I'm starting to lose faith. Perhaps if I keep going for a while and monitor, I will be able to give a more positive reference in future.

Tip for consumers:
It will take a lot of your time if a cleaner does not show up, trying to persuade Customer Service to send another one to replace. Previously, they offered compensation for your wasted time and effort, it now seems that policy has been reversed; sometimes there even appears to be an accusation that you are making up a story

Products used:
Cleaning services and sometimes handy-person

Service
Value
Returns
Quality
Thumbnail of user danielp2189
1 review
0 helpful votes
December 12th, 2022

Excellent and thorough service by Anabel and Ed. Great attention to detail as well! Ed possesses multiple skills for a variety of projects.

Thumbnail of user michaelb7792
1 review
0 helpful votes
March 5th, 2022

I am very happy and satisfied with the Handy pro I chose. She was very respectful and nice. I was thrilled with her customer and cleaning services, I would recommend her to anybody looking for a house cleaning professional

Tip for consumers:
it's absolutely awesome

Products used:
Handy pro app

Service
Value
Shipping
Returns
Quality
Thumbnail of user joyced40
5 reviews
0 helpful votes
October 22nd, 2021

Very satisfied with Pro's work. David has completed several tasks I had when I requested a Pro on Handy. All jobs were completed in a short time.

Service
Value
Thumbnail of user leew858
1 review
0 helpful votes
May 24th, 2023

I TOLD THE REPRESENTATIVE FROM HANDY NOT TO COME AND THEY DID NOT COME. I HAVE TRIED TO USE THE SERVICE IN THE PAST AND THEY WOULD NOT COME AND SO I WANT TO DISCONTINUE MY SERVICE WITH HANDY. TOO UNPREDICTIBE.

Thumbnail of user karenh3394
1 review
0 helpful votes
April 28th, 2022

SHE is a pro! If you want your house or apartment cleaned, I recommend Alyssa, she is a fantastic pro and a professional. You will not find one thing wrong with her cleaning service. She's over the top, and I wouldn't want to try anyone else. Trust me!

Thumbnail of user debbiec1044
1 review
0 helpful votes
September 23rd, 2022

Pamela was on time and very professional. I request the cleaning be done a particular way and she did what I had requested.

Service
Value
Quality
Thumbnail of user shannh2
2 reviews
0 helpful votes
August 1st, 2021

HandyPro is a real easy and quick website to maneuver when you need help with just about anything. It's a trustworthy company who has great professionals. I've used them 5 times, and will continue to use them as they have quality, professional people who have great skills. You can trust HandyPro.

Products used:
No products; service for persons to help you in your home for whatever you need done

Thumbnail of user vfernandez428
1 review
0 helpful votes
September 15th, 2023
Verified purchase

Thank you Irvin for a great job. Very professional and fast. Would definitely use handy pro in the future.

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4.4
11 reviews
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