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  • 123 Reg

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Overview

123 Reg has a rating of 1.8 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. 123 Reg ranks 61st among Dental Products sites.

How would you rate 123 Reg?
Top Positive Review

“Oh dear I think I have figured out what is going on...”

Eve J.
12/17/14

Oh dear I think I have figured out what is going on here - people have got two similar sounding companies MIXED UP! The dental/tooth website happy-health.co.uk no longer exists - this was the problem company so that's good. The Happy Health Company is a legit company with thousands of postive reviews on shopper approved I noticed with a contact telephone and email address! Which is good as I ordered from them and I was delighted to find fantastic prices compared to Holland and Barrett with far more unusual items and herbal powders made it so easy for me. Thanks guys and sorry to see all these reviews which aren't meant for you! Credit where its due...

Top Critical Review

“This review is about: http://www.thehappyhealthcompany.co.uk...”

S P.
4/13/13

This review is about: http://www.thehappyhealthcompany.co.uk/ (The Happy Health Company) I ordered frozen wheatgrass from them a while ago. Needless to say, I didn't receive my order, emailed numerous times, never got a reply. Rang the telephone number, no-one ever answered. Feel like it's been a complete scam, never got my money back. Avoid at all costs! There are many other reputable online health stores that will not rip you off. Wish I'd never come across this site.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user sp542
3 reviews
6 helpful votes
April 13th, 2013

This review is about: http://www.thehappyhealthcompany.co.uk/ (The Happy Health Company)

I ordered frozen wheatgrass from them a while ago. Needless to say, I didn't receive my order, emailed numerous times, never got a reply.
Rang the telephone number, no-one ever answered.

Feel like it's been a complete scam, never got my money back. Avoid at all costs!
There are many other reputable online health stores that will not rip you off. Wish I'd never come across this site.

Thumbnail of user evej
2 reviews
7 helpful votes
December 17th, 2014

Oh dear I think I have figured out what is going on here - people have got two similar sounding companies MIXED UP! The dental/tooth website happy-health.co.uk no longer exists - this was the problem company so that's good. The Happy Health Company is a legit company with thousands of postive reviews on shopper approved I noticed with a contact telephone and email address! Which is good as I ordered from them and I was delighted to find fantastic prices compared to Holland and Barrett with far more unusual items and herbal powders made it so easy for me. Thanks guys and sorry to see all these reviews which aren't meant for you! Credit where its due...

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccas22
1 review
1 helpful vote
July 12th, 2013

I ordered over sixty pounds of products from this company... no problems with goods arriving but when they did I noticed that some of them had only a few weeks till they expired!. I tried contacting them by phone but the number was not recognised, I then sent several emails which all went unanswered until I sent another email saying if they didnt respond within two days I would take the matter further. They replied to this saying that the packets had been mislabeled and in fact the products only expired in Dec 2014... yeah right!... they insisted I sent them back before they would send me replacements even though I offered to pay for the replacements first and then send the others back so they could refund me as I wanted to make sure that they wouldnt just relabel them and send me the same ones... they wouldnt do this... so obviously they are trying to offload expiring goods. Dont touch this company.

Thumbnail of user claireh5
1 review
3 helpful votes
December 20th, 2010

Do not touch! Ordered some whitening strips over 2 weeks ago, after sending numerous emails, my order is still 'awaiting fulfillment'. I have contacted Consumer Direct and they have told me to send a recorded delivery letter to them staing that I want to cancel the order and my money returned. They also said that if that does not work, then I may be able to claim my money back through 'charge back' because I paid through Visa Debit. What I want to know is how can it still be advertised on Google?

Thumbnail of user louisec5
2 reviews
9 helpful votes
November 26th, 2010

I didn't receive my order after 12 days, emails went unanswered. Then I contacted Consumer Direct (******* 04 05 06) and got wording for a legally-referenced letter asking to cancel my order and get a refund. The same day they received this letter (sent by recorded delivery) they sent me an email saying they'd despatched my order. The day after that I actually received it. Worth a go.

Thumbnail of user karonh
1 review
2 helpful votes
January 5th, 2011

I seem to be one of many that have been duped by this site. I placed an order for tooth whitening gel on 12th December 2010. They took my money on 13th and i havent heard a thing since. My order status reads 'awaiting fullfilment' and i have emailed them on numerous occasions. They say they respond to emails within 24 hours. This is complete tosh! I havent had a word from them. After seeing forums today about this site, i realise i've been scammed and will be surprised if i ever receive my goods. I'v contacted my visa company who will be sending my a duspute form to fill in and they say i'm covered if anymore money is taken from my card. (this worries me, as they have my details)
I think i'll try the consumer advise number i saw posted and see if there is anything that can be done. Its disgusting that google are still bringing this company up on search engines!

Thumbnail of user richc5
1 review
4 helpful votes
October 26th, 2010

Takes your money and does deliver or answer emails, total scam. Why is this site still up and how can i get my money back

Thumbnail of user moa1
1 review
2 helpful votes
November 22nd, 2010

Is this website a scam? Coz I am still waiting for my product that has not arrived for over 3 weeks now and they are not replying to my emails. And they have no phone number to reach them. I wish i had at least checked by phone, I am truly disappointed.

Thumbnail of user scottc8
1 review
2 helpful votes
April 24th, 2012

Ordered Wheatgrass tablets 500 * 500mg. Paid for tracking, did not receive tracking number, emailed and asked for it but no reply. Order came the same day. I hadn't read any reviews before hand, but if I had of done, I wouldn't have ordered. Sorry to see so many people have a negative experience.

Thumbnail of user kathyy
1 review
2 helpful votes
December 29th, 2010

Could people let me know if they eventaully recieved their orders, incase the snow held them up, or have u still not recieved them, thanks. Xo

Thumbnail of user beverleyt
1 review
4 helpful votes
October 24th, 2010

Complete and utter scam site. Facebook page states it gets your money but never sends goods

Thumbnail of user nasc
1 review
2 helpful votes
November 24th, 2010

Do not be fooled, its a big scam, they take your payement and you get nothing in return. They do not respond to when you contact them.

Thumbnail of user raphs
1 review
3 helpful votes
November 19th, 2010

I bought a crestwhitestrips box, and I still waiting for it how can I have my money back! We have to contact the justice, we have to be a group of consumers and attack them in justice! (my mail if you want to contact me to do this: *******@hotmail.fr)

Thumbnail of user johnb50
1 review
2 helpful votes
January 1st, 2011

Ordered 18/12, received 21/12. Didnt experience any problems so suprised to see the other negative reviews here.

Thumbnail of user maryn9
1 review
1 helpful vote
November 13th, 2014

Just thought I'd review this site only because I found it useful when I was waiting for my order. I placed and order on the 8/12/11. The status was "awaiting fulfilment". Then heard nothing from them for ages so decided to email them on the 18/12/11. Still no response. I started googling them and found this website and thought I'd been ripped off. So I emailed again on the 20/12/11 (nicely, not with threats!). The next day I got an email indicating my order had been despatched and I received the item the same day. FYI the order print-out which was sent with the items were dated 20/12/11. Maybe I was lucky, or maybe you just need to remind them...

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1.8
15 reviews
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