Haute24.com

I placed an order for Coack wallet worth Rs 6900 on 4 th December 2023. I have still not received the product. None of the customer care numbers are valid. Automatic reply to my emails are being generated, but response either on call or email. This is a total fraud experience I had.

Fraud alert! Don't fall for this website to save some thousand buck. They scammed me and they will reply you after your sent them a payment.

Haute24 is a utter cheaters. After making the full payment also not yet received the product. They are not responding to the calls. Its been almost 6 months got over. No response, no phone calls are reaching to them, simply it says switched off. They have not refunded the amount as well. Cheater.

I ordered bag from their site and it's been 3 months I haven't received by bag.when I call the huate people they start giving you excuse custom mai hai.and after some days when custom excuse don't work they will ignore your msgs and call.and they didn't order of you.if you don't give advance amount now you are stuck BCz you have to wait for them to response my order no is ******* and they will send you link which will show you 2 months more

I'm reaching out to you regarding the Order #******* that I placed on 24th Aug 2023 for a Coach Willow shoulder bag. However, I have not heard any update on the bag status. Deepak form the team is in touch with me who is been promising me my refund since October mid and yet I have not received it.
I'm raising a cyber complaint today.

Its been months crossed the estimated time of delivery, neither my product is delivered nor the customer service is ready to reply,contacting them since months but of zero help

Fraudulent company, beware, everyone. I placed my order in July and haven't received my order yet. Neither have I received a refund. I am unable to contact customer support, and this is very frustrating. I am sure they just take the money and do not deliver. Don't be swayed by the five-star reviews; most of them seem to be fake. Check the one-star reviews; mostly, all have faced the same issue as I have. I placed the order and haven't received it, neither got the refund. It's a waste of my money.

I had ordered a bag over 3months ago. I have not received the product and no one in customer care departments responds to messages and emails. Please beware and do not waste your money, time and energy.

Title: Terrible Experience with haute.com

Rating:

I recently had the most horrendous experience with and I feel compelled to share my story to prevent others from going through the same ordeal.

I placed an order in july for a handbag with great excitement, expecting to receive the item I had carefully chosen. However, what followed was a complete nightmare. The company informed me that the handbag I ordered was not available coz Micheal Kors have no chains...which was completely lie.And they r not giving my refund too.

What infuriates me the most is that they stopped answering my calls and half of them r switched off.This is a fraud website and they sell luxury brands so u can imagine how much money people have lost.I have posted my invoice also.This is not how customer service should work.

I believe in fair and ethical business practices, this website has failed miserably in this regard
I urge anyone considering shopping with them to think twice. Please don't buy from them.Save yourself the frustration and disappointment that I endured. There are plenty of other reputable handbag companies out there that value their customers and uphold ethical standards.

Please Dnt buy online or on Pre booking from haute24 worst experience. Big promotions and false promises

No response to any of the numbers or emails available. Nobody to give an answer to the online order placement. It has been more than 2 months now

I order a bag in the month of June where they guaranteed the delivery before 30th August which is anyways more than 2months. After skipping the deadline/timeline they asked for another 10days and again I waited and now they have no answer or track of the product. I asked for the refund and its been 25days and they still dont have any answers or track. Their customer care team takes days to reply and the replies are also too vague.
Pathetic and exhausting process.
I wish there was an option of 0 star

Horrible Experience with the people. They have the worst customercare service, you have to wait for days to get their response and even the response is so vague, i ordered products 2 months back and still i havent received my products.

I asked for refund and the time frame and they arent sure when they can refund back the amount.

The more they make me wait, the more i tend to take an aggressive decision in filing a cyber crime case
Please Donot shop if you want a streefree shopping

Firstly deeper discounted goods never get delivered. It is their way of locking your money and earning interest as you go through a long painful process of follows ups and refund which if you are lucky enough you may get through multiple follow ups and threats. The customer service is extremely responsive when you are placing an order but instantly becomes irresponsible after the order is placed. They will keep passing you to one team to another. This is a scam that the team is running and beware to not block your money and get tortured.

Never gonna shop or recommend anyone to buy from here. My huge amount of money is stuck with them since past 3 months, they sent old LV bags all scratched. Now after 3 months said they will refund but again no replies from their end. They just give fake words and promises. Have been patient for 3 months but now will file a Consumer complaint against them to get my money. Highly unprofessional bunch of people.

They have ridiculous delivery they take more than 3 months to deliver the order also I have asked refund for my order they too more than 2 months to refund and still I haven't received my money of ******* I would never request anyone to order from this site

Very bad service … their customer care numbers don't work they don't have any number which can provide u answers regarding ur own order and wats app contacts never reply of your queries …. Delivery service is very poor …. 2 months 3 months late …. Will never order again from haute 24.

They took 1.5 lakhs for a high end bag. Did not deliver. Do not take calls. Did not refund. Maybe they deliver 20,******* walle products, else they r thieves. Waiting for karma to attack them.

At starters they lure you in their sugar coated texts and offers you such discounts and after you place an order, they vanished. Their site dose not work, they never send any update, no emails from them, they never receive calls or respond to your whatsapp queries, and if they god forbid respond you, all they have the copy paste answer that the product is in transit. I received it after 3.5 months and the bag had torn tags. Though the quality is good, it is unused and have all tags with it but i never received the invoice and neither i can see it in my account with them. They give you international warranty but when i inquire to the brand they confirmed that they don't have haute 24 as their authorized seller. So i would never suggest such a site. It is better to pay more and get good services from collective or tata cliq.

They don't deserve even 1 star. Horrible site. It's truly fake. I have ordered stuff in December and haven't received yet. They are a bunch of cheaters. Thankfully I had asked my other family members also to order but they waited for me to receive my product first and got saved from these cheaters. Else we would have lost thousands of rupees.
PPL PLS DO NOT ORDER FROM HAUTE24. They are fake!

I ordered a LV bag and a dior footwear i never recieved any of the items and asked for a refund she gave me half the amount that too after calling and messaging every alternate days and the remaining amount i have still not recieved and the response is my team will get back to u.
NEVER BUY FROM HERE THIS IS A FRAUD WEBSITE
1.5 years back i ordered tory slippers it went out of stock and that amount also i have not recieved

Do not shop with them, pay a little extra and get your products from collective or Clq Luxury. These guys take the payment and then stop answering calls or Messages. They're absolutely unapologetic, have extremely poor service and the products are seldom original

My advice would be to ask for a call and buy from their existing stock if you like anything from those. However attractive the offer seems if your money is going to be indefinitely stuck with them, there's no point. I had a call with a haute 24 executive and picked a bag that was not my first choice but was still fairly ok. I got a really good price and I did not have to worry if the product is gonna reach me. I had a friend at Pune pick up the bag that I saw and courier it to me.