• Hebos

Hebos

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Overview

Hebos has a rating of 1 star from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Hebos ranks 90th among Industrial Supply sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Hebos?
Top Critical Review

“Awful customer service and a sham Web site, DO NOT PURCHASE ANYTHING FROM HEBOS!”

Dianne W.
11/20/21

I tried to return a dress that does not fit, this is Hebos answer: It is a standard size dress, it might not fit you well somewhere, Please try to make alterations in local if needed. And we put the dress on the fake model, it does fit well. So You have got the right size you have chosen. So actually it is not returnable, if you need to return it, we will charge the 30% restocking fee There is no phone number available for customer service,

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user diannew196
1 review
0 helpful votes
November 20th, 2021
Verified purchase

I tried to return a dress that does not fit, this is Hebos answer:
It is a standard size dress, it might not fit you well somewhere, Please try to make alterations in local if needed.
And we put the dress on the fake model, it does fit well. So You have got the right size you have chosen.

So actually it is not returnable, if you need to return it, we will charge the 30% restocking fee

There is no phone number available for customer service,

Products used:
Did not use, dress did not fit

Thumbnail of user elenas244
1 review
0 helpful votes
June 23rd, 2021

Absolute garbage. Literally we threw a $150 red dress in the garbage. They put White webbed lining that was visible in a red satin dress, it looked like total crap. The bodice had the lining poofing out over the top of it. Worse most useless piece of crap I have ever seen. Buyer beware.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenellv1
2 reviews
8 helpful votes
June 10th, 2020

I purchased a rehearsal dress for my wedding from this site, the day it arrived I pull it out of the bag and honestly thought they sent me the wrong dress. It was not the materials listed in the description, and it was SO SO SO cheaply made. The top was completely see through and all you notice are these huge bra pads LOL So within an hour of trying on the product I emailed them asking for a return. Because in the return FAQs right below the item itself states "If you are not satisfied with the product we have an easy 7 day return policy" (or else I would not have bought it! We went back and fourth for a while fighting this return and sometimes there response was just saying sorry then nothing. But the one that they sen me that stood out I have screen shot here. The absolute worst customer service and quality of products. So I have made it my mission to keep anyone from buying on this site.

Thumbnail of user zt10
1 review
1 helpful vote
April 7th, 2018

This company is a FRAUD. The reviews are from either employees or some other fraudulent account set up for reviews. Go to the page of all of positive reviews it's the only review under that name. I have yet to receive a dress only emails promising that it is still being tailored. The date for delivery has surpassed. I also paid extra to have it rushed for the event. A class action lawsuit is in the process of being filled on this fraudulent websites.

Thumbnail of user genac8
1 review
1 helpful vote
July 5th, 2018

Ordered dress and was not sure of quality. Surprisely, quality not bad but it did not fit so size is not same as a us size. Read return policy and it says report within seven days. We did the next day, response was take a picture of claim. We explained we just want to return it because it didnt fit. After arguing thru email for 3 days I took it to the post office and sent it back which cost 53.00. We sent them a copy of return tracking label and they said they do not have to honor it and will not give a refund back. I now called the bank and putting a claim in. Terrible! Terrible! Terrible! Dont ever order from this site.

Thumbnail of user mayrar22
2 reviews
7 helpful votes
February 27th, 2018

I ordered a dress from the website indicated for the color to be specifically as shown on the picture 4 days after the payment was made they notified me that the color I had selected was unavailable they sent new pictures of the dress in a different color for me to review I approved the new color when I received the package in the mail I was extremely satisfied with the poor quality in the material this I contacted customer service they informed me that the best they could do was to reimburse me for 10 percent of what I paid honestly I would not pay anything for that dress I know find myself with no dress for my event that will take place in 3 weeks as well as less money on my account save yourself the trouble and waste of time

Thumbnail of user jos117
1 review
3 helpful votes
June 12th, 2018

I brought a dress for a wedding when it arrived ( in a ball, from Hong Kong not Uk) it was a very small size 8. I am a ten which is what I ordered. I tried it in my 14 year old daughter who is a 6/8 and fits great. When I told them they had sent wrong size they asked for photos, which I provided and then they said I could have 10% off?!?!? ER NO I wanted the dress in my size but now they have taken soooooo long I had to go out and buy another. This company is ripping people off with not allowing returns. I wont leave this. Google should not allow companys like this to be in net. Its really put me off shopping on line. After reading other comments looks like they do this all the time DO NOT BUY FROM THEM.

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About the business

Hebos S.A. es una empresa argentina, fundada en el a̱o 1916, que se dedica a a la producci?_n de subproductos ganaderos, refinaci?_n de aceites, grasas y margarinas

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