• Hectorsmovingservices

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Hectorsmovingservices.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Hectorsmovingservices?
Top Critical Review

“Will not respond to phone or email after breaking antiques”

Rich M.
11/6/21

These guys dropped an antique made of cherrywood, glass and silk. They were apologetic and said they would have it fixed and returned to me. Now they won't answer my calls or emails. I just want the pieces back so that I can try to have it fixed myself but they're just ignoring me and keeping the broken pieces of the antique, which is now useless without them. Horrible people and there is no way to get in touch with them. They don't have a physical address, just a mailing address and the mobile number of a girl named Meagan who does the scheduling. Her mailbox is always full so you can't even leave a message. There is no recourse here if something goes wrong - beware. When they didn't answer any of my calls I sent them a text message and realized that I had used them before when I saw the message history. That time they dropped an expensive wood chair bringing it to consignment and the leg snapped. I wasn't there and they never called to tell me. The consignment shop told me what happened (they saw it) and I called Hector's but they did not return my calls. If I had realized this was the same dishonest company when I scheduled my last move I wouldn't have used them again. I don't normally write reviews but I want folks to know how terrible these people are and that when they break something they do not accept any responsibility or try to help, or worse as in my case where they won't even return the broken pieces to me.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user richm423
3 reviews
2 helpful votes
November 6th, 2021

These guys dropped an antique made of cherrywood, glass and silk. They were apologetic and said they would have it fixed and returned to me. Now they won't answer my calls or emails. I just want the pieces back so that I can try to have it fixed myself but they're just ignoring me and keeping the broken pieces of the antique, which is now useless without them. Horrible people and there is no way to get in touch with them. They don't have a physical address, just a mailing address and the mobile number of a girl named Meagan who does the scheduling. Her mailbox is always full so you can't even leave a message. There is no recourse here if something goes wrong - beware.
When they didn't answer any of my calls I sent them a text message and realized that I had used them before when I saw the message history. That time they dropped an expensive wood chair bringing it to consignment and the leg snapped. I wasn't there and they never called to tell me. The consignment shop told me what happened (they saw it) and I called Hector's but they did not return my calls. If I had realized this was the same dishonest company when I scheduled my last move I wouldn't have used them again.
I don't normally write reviews but I want folks to know how terrible these people are and that when they break something they do not accept any responsibility or try to help, or worse as in my case where they won't even return the broken pieces to me.

Tip for consumers:
Be careful if using this service, there is no recourse when they break something. Just 2 guys in a truck with a mobile number that they don't have to answer if they don't want to. No contracts, agreements or guarantees and they're not bonded. Buyer beware.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Hectorsmovingservices?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hectorsmovingservices?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business