Heirloom Roses

I will definitely be using again they came so beautifully packaged. The plant was healthy and even had buds already on it. Can't wait to see if we will have some beautiful roses this coming spring/summer

I love ordering roses from Heirloom. Their roses arrive healthy and vibrant. If ever I have any issues, I just have to reach out and someone from their staff will make it right. It's important to buy from family owned companies and I feel good about that.

Good website non glitchy. Easy to find what will work in my garden and beautiful selection. Will shop here again

One rose had yellow leaves and is now a stalk, the others looked very rough. I am hoping they will come back.

Had such kind and thorough help from Brittany. Ordered a supply of fish fertilizer for the year - supurb product! Unlike what I've seen on the market in its category. This is a fine company.

I made some suggestions about the website, one include a disease-resistant section, and was blown away with the positive response. After some talking, I got to learn a bit about how customer service is trained, and how they give their own input into the company. I really enjoyed communicating with customer service. I have had attentive and thorough customer service before from other companies, but heirloom is personable and over-the-top. I'm very pleased.

I really love the high quality, beautiful roses that Heirloom Roses offer! They are beautiful and arrive alive and healthy. They offer advice and helpful tips to get started and plenty of soil amendments. If anything goes wrong, their warranty is excellent and their customer service is very good!
I highly recommend them!

Quick, easy, friendly! Really excellent!

My Plum Perfect own root rose arrived on time, which was remarkably quick, and in great health. I have purchased other roses from Heirloom and will definitely be back. I highly recommend this breeder.

The Beverly hybrid rose bush looked almost dead and quite small when it arrived. It's slowly starting to respond with some leaves appearing.
I'm disappointed given the cost of the plant.

I have a wonderful spot for roses w/ excellent rich soil. I am a seasoned gardener.
I have bought 5 roses from heirloom roses
And they were not hardy plants. I no longer have any of them after 5 years. I just pulled the last one out. They never flourished,and they were given care.

Heirloom prices are very high, and their roses aren't hardy. Not a good combination.

I live in zone 6. Not too cold.

Wonderful selection of roses and great customer service! But the important thing is the Type of plant. These have grown wonderfully since a planted them then left the country for 10 weeks, with housesitter car, but not my knowledgeable touch. I can't wait to watch them grow and hopefully won't have the problem some of my grafted roses have presented. One lavender rose had a red spot last year, and after the winter and pruning, the entire bush is coming back red. My deep yellows rose next to a white rose that has gone very pink, has lost it's vibrancy. I do have something going on in this garden, but I can tell these roses which have already bloomed in brilliant colors will stay that way. Hooray

EDITED: I was gifted a rose and it died. I had a couple of struggles with Heirloom Roses. First of all, they would not talk to me even though I had the order number and original packaging. So, I had to bug the gifter to try and contact them, which required multiple communication attempts. Thankfully this was a family member and I was able to reach them, but I would not recommend gifting from this company as it is not an easy process if the receiver has issues.

I planted the rose on March 15th after carefully monitoring the temperature. Since then, it did not freeze as proven by weather records. Initially, Heirloom Rose refused to replace or refund the dead plant because according to them, it "could" have frozen in my area until April 11th. As I and the gifter continued to reach out, we eventually found out that purchasing from a 3rd party vendor (Amazon) voids the companies 1 year warranty. Heirloom did eventually make this right, which I very much appreciate. However, I would still suggest caution when purchasing, especially if it is through a 3rd party site.

Ordering free catalog. I love having pictures and info at my fingertips. I keep browsing waiting for my home to be completed before landscaping.

I received my roses late but it was no fault of heirloom roses. Shipping company had them for 8 days and I was worried about the plants being DOA. Spoke to Sonya at HR and she described how they were packaged and what they prepared them prior to shipping for just such circumstances. They arrived in great shape and all is well. Thanks Greg

My 3 from you in my basement last December with grow light didn't make it - better luck this time. Need a Mr Lincoln too but not available.

My roses have always come in healthy and ready to grow. Some have done better then others after planting, but that's not Heirlooms fault.

Just getting back into creating a garden after living overseas for 7 years. We had Heirloom Roses before, as well as some David Austin and loved them. Looking forward to a new generation of roses.

I've ordered from heirloom a number of times and the roses I receive are always in great shape and packaged wonderfully.

I have two of these climbing roses and need a third, (of course). Purchased last Fall and it was recently delivered in wonderful condition. It's up to me now.

I've ordered lots of roses from Heirloom Roses, and this company does stand behind their roses! Their customer service is great, the roses I've ordered have done extremely well (if there has been a problem, they've replaced the rose), and I've been a repeat customer many times bc they provide quality roses and customer service. Don't hesitate to get your roses from Heirloom bc you won't be disappointed!

I am thrilled with my Roses. They are beautiful. They arrived and I watched the unboxing video so I would do everything correctly. Their quality is remarkable I have ordered and purchased numerous plants for my garden but non compare to these roses. The ordering process, correspondence, packaging, delivery, and product are unmatched.

The roses are great. They come back every year. They're strong, hardy disease free. Everybody loves the way they smell in my yard.

I purchased three roses directly from Heirloom Roses in March and planted according to directions. They did not grow at all. I contacted the company and sent photos. They only replied to send photos again. They have not honored guaranty to date, October 3rd.

I had no luck with your customer service and mentioned it in my rose group. They suggested that I just order from your website. I finally received your catalog and appreciate being able to read about your roses. Thank you so much.

Were rude on the phone I want to acquaint myself with the roses you stock and was told since I was not a previous customer that they would not send me a catalog.