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HexAutoParts has a rating of 2.86 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. HexAutoParts ranks 582nd among Auto Parts sites.
Easy fast and good quality, no vibrations at any time, I tested it from 0 to 120 miles per hour and they never cause vibration
They emailed me multiple times, and after several weeks actually did refund my bank account where the money's had been withdrawn from. Still need a starter over almost 2 months later, plus I'm minus my return cost for shipping the wrong parts they sent to start with, am still left without my vehicle and feeling bruised, poorer, and transportationless.
I ordered a starter for my 01 focus but before it had arrive found out didn't need a starter so i fallow the return policy and they are still saying that they haven't received the starter 1.5 months later and then tell me to speak with ebay that they will refund me and ebay has not even heard of this company and now they have completely blocked me from emails i will be reporting them to the better business bureau and filing theft charges and Contacting a small claims lawyer which I have several of them I promise they will be shut down
Tip for consumers:
make sure it's what you need or they will just give you the runaround and then block you
Products used:
went to advance auto and bought it
Easy fast and good quality, no vibrations at any time, I tested it from 0 to 120 miles per hour and they never cause vibration
Tip for consumers:
Why not provide call number to contact.
Products used:
Hubcentric Wheel Spacers Adapters
I ordered window tint through them, even though tracking says it was delivered to my address, it was NOT. They will not make it right. I had to order replacement tint from another vendor, that I received within 5 days. They will not refund me my money, nor send a replacement. Bad buisiness. Will not make the mistake or ordering from them again.
Tip for consumers:
Do not use Hexautoparts
Products used:
I ordered from another vendor.
I bought a set of lug nuts on Friday, it arrived way sooner than I was expecting. Their price was lower than everyone else.The quality was good. I am very happy, will buy it again when needed.
Needed rear wheels to match front after rough country 7.5 inch lift on 2012 gmc sierra. Looks prefect feels great.
They emailed me multiple times, and after several weeks actually did refund my bank account where the money's had been withdrawn from. Still need a starter over almost 2 months later, plus I'm minus my return cost for shipping the wrong parts they sent to start with, am still left without my vehicle and feeling bruised, poorer, and transportationless.
I ordered a starter and was shipped a starter, but the wrong one, they said that I ordered the wrong one and told me to order the only other one listed and return the incorrect one. I ordered the other one and it was an even worse fit than the 1st. When I emailed them again, they gave me an RMA# and asked for the tracking number of the package I'd mailed to them which contained both starters in perfect condition and in the original packing, and they promised a refund, in full, on both.
They LIED.
Instead of the refund they'd "guaranteed", I got an email saying their account was frozen and to start a "PayPal case", which has nothing to do with this.
They are a RIPOFF and need to be shut DOWN.
Sherry Attaway of
Sherakee Classics
Tip for consumers:
STAY AWAY
Products used:
I ordered 2 starters, and received 2 wrong starters
I purchased an alternator from these people, put it in and after a few months it killed my new battery and burned up. I tried for some time to get someone to reply to my emails for another two months. They kept saying send us a video of it? I took pictures and sent them twice. Finally they sent me an email saying they would give me half on return and that I could fix it myself? It had burned windings...DO NOT DO BUSINESS WITH THESE PEOPLE. I footed the bill for a new battery ($200) and a new alternator from Autozone for $200. These cheap Chinese parts are garbage.
Tip for consumers:
Avoid at all costs. Do not do business with these people.
Products used:
Alternator
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Hexautoparts - a best place for parts and accessories of car, truck, ATV, Motocycle, Boat and Mower by a leading company Bizslink LLC. Our company own the brands MaxMotosports, HexAutoparts, ForevRunMotor which offer more quality and service online. We have proudly claimed that our standard Moto Parts and Performance accessories meet or exceed OEM specifications. And we offer all items at competitive price and free shipping. Our leading categories are Auto/ Motor Brake Pads & Rotor, Motor/ATV Chain & Sprocket, Drive Shaft Axle, Motor Starter, Wheel Spacers, Control Arm, AC compressor, Sensors etc.
Hi. Dear Lynn. We are sorry for the problem you met. We checked the order system but didn't find your order. Could you please provide us with your order number or the tracking number? Maybe there is a misunderstanding between us, we hope you can give us a chance to correct it. We promise we will give you the best solution. If for our mistake, we will refund you immediately. Hope you can understand. Thanks a lot.