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Heyneedle has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Heyneedle ranks 565th among Furniture sites.
I purchased a nightstand and chest of drawers. Both arrived damaged. The nightstand had a hole in the back (no big problem). But the chest had a chunk of wood missing from 1 of its beautiful drawers (big problem). They were shipped from Vietnam! Having come from so far away, the probability is that they WILL arrive damaged rather than NOT. Such a shame. So beautiful a product style.
I purchased a nightstand and chest of drawers. Both arrived damaged. The nightstand had a hole in the back (no big problem). But the chest had a chunk of wood missing from 1 of its beautiful drawers (big problem). They were shipped from Vietnam! Having come from so far away, the probability is that they WILL arrive damaged rather than NOT. Such a shame. So beautiful a product style.
Tip for consumers:
Items shipped from Vietnam — generally too far away to avoid damage in shipment.
Products used:
Chest of drawers, nightstand
I placed an order for a telescope for my son for Christmas yesterday. I paid the expedited shipping fee to get it on Friday. I received the confirmation e mail and was told I would receive an email with the tracking number once it had shipped (today). When I didn't receive receive any tracking information, so I tracked my order via their website only to find out the order was cancelled. I called and was told the credit card information couldnt be verified, but yet the charge is on my account. The customer service was not helpful at all. I now have to file a fraudulant charge through my bank to get my money back, although all I really want is the telescope I ordered... Merry Christmas indeed... NEVER use this company!
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